BlackBerry Smartphones Spinning hourglass

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• BlackBerry Curve 8330 Blackberry Smartphones: Spinning hourglass and no email

  I have a Blackberry Curve 8330 (about two months) on network VerizonWireless. Yesterday, I started to see a spinning hourglass that wouldn't go away, and now I can't receive emails. (I'm not on a customer business). The signal shows 1XEV connection and I see the ' up/down' arrows flashing periodically, but still no email comes through. All except the standard five applications are closed and I tried the option "remove the battery when the unit is running and wait a few minutes before plugging it back" does not. (The hourglass stopped for a few minutes, but came back and I'm still not received my email).

  STATUS

  Battery: 65%

  Free file: 34379991 bytes

  File total: 83623936 bytes

  Another challenge is that I use a Mac with OS X 10.4.11, not a PC based on Windows, so I don't have the software Manager to use.

  Can someone give me an option before taking this thing back to the store?

  Thank you

  m

  @rmaurer: I forgot to mention the battery drain, but the mine who did as well.

  The idea of 'everything back and get another' is never very satisfying for me. Especially if I have to keep doing it over and over again (like bobcawman, above), and he never really addresses the problem. If this is the case, then it seems that I bought a bad product, not only got a defective unit.

  The solution for me was to back up all my data by using the Desktop Manager, then reload the operating system of the VZW website software. The process was a bit complicated, and I'm sorry, I don't remember the exact steps to share here, but there is an option on the web site for the latest version of the software (4.5 for Verizon, I think). That solved the problem for me so far. I suppose however that the real question, why what is happening with so many people. I've seen many, many messages on exactly the same thing. I wonder if it's an issue just with the previous version of the software, or something more serious with the 8330 in general operating system.

  I'll wait and see...

• BlackBerry Smartphones Spinning hourglass and locked

  Have had my Curve 8330 for about a month... and love it.  Lately he started to lock up on the desktop... with an hourglass spinning showing... no way to move the cursor... no phone reception... I removed some applications... deleted all might think... took out the battery... waited... re-installed the battery... scheduled by phone through Verizon and thought I had fixed it.  Trendy phone and it stays for the night.  Next day morning... Hourglass was back.  Went to options... then status... I don't see any total input file... but free file is 0

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  Other links to read:
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

• BlackBerry Smartphones continuous hourglass

  HI -.

  I've had my BB for about a month now.  Everything has been wonderful while browsing the web last night, I had suddenly an hourglass, followed by the message "a problem occurred while trying to make the page".  I closed my connections and tried again, go to the home page.  The word Blackberry appeared and the hourglass, and then followed by the message again.  So, I plugged in for the night and thought that would be nice this morning.  Well, the same thing happens.  If I go into the menu and "go to", the hourglass starts just once again and I can't do a thing in the internet browser.  My email is coming in the fine and the phone works, etc.  It seems just to have an impact on the browser.  Would you be able to help?  Is this common or is there something wrong with the unit?

  I'm off to work, but will try to access this site from my computer at school to verify solutions.  You may be able to give any help would be greatly appreciated!

  Sdodge

  You may be running low on memory. Although I guess it would affect all and not only your browser. Try this. Click options, click status. You write your files for free and total. Then, if you can click your browser at all. Try, then click the berry button and select options then select cache operations and click clear for each option. Then press the previous button and it will say cleaning memory. Then delete the emails of the texts that you need not also get rid of any third party DPPA you don't use. THEN remove your battery with the phone YOU. Leave for 30 seconds and put back. Let the phone restarts. 1-3 minutes is normal. Return to the options and status, then note the new numbers of free and total of the file file. Please send us these numbers and we'll go from there. Good luck.

• BlackBerry smartphones battery + hourglass

  Hello everyone. Your answers are greatly appreciated. Recently, I noticed that my battery finally seems less and less and my hourglass and the speed at which works my phone seems to be slower. I suspect (but not sure) that this is because of the increase in the amount of the apps I have installed on my phone. I wonder if anyone out there can confirm my suspicions and can give me some tips to make my battery last longer. The phone is not more than six months.

  The following applications are installed: Google maps, Vlingo, Reuter News, Thomsons, Worldmate, EWhere and Poynt.

  Thank you

  Fred

  freddy2g: you are right.  That's exactly what I thought, but over time the distance between what I think and what my fingers type goes.  The synapses in my brain still apart and not all the electrical impulses make everywhere.

  As for the battery remove Tanzim suggested. Yes.  Remove the battery with the unit on.  Wait about a minute and replace the battery.  Leave the BB completely restart and see if it does not help.   Clears the memory and updates the BB; like restarting your pc.

  There is also a free app called Quickpull that will do this so you don't have to actually pull the battery.  Check it out here: Quickpull

  I have mine set to reboot every morning at 4:30, so my BB is refreshed and ready to go.  Sometimes, however, a real battery pull seems to do a still better job.  When you have anamalous behaviour in your BB battery pull often help to clarify.

• BlackBerry Smartphones Spinning clock problem

  Here, I had a problem relates to a spinning clock that always appears when I lock the keyboard.

  When I bought the first of all, it was not.

  I thought that may be due to some applications that I installed, but I have not installed these heavy applications. My 9700 memory is always around 88 mb. and I uninstalled for some of them.

  I just did a battery pull, but still it does not get rid of the spinning clock

  Your memory active cleaning? Turn it off, you do not need.

  Options > Security > advanced > garbage collection

• BlackBerry Smartphones Blackberry Curve (8330 Verizon) has spinning hourglass

  I have a Blackberry Curve 8330 from Verizon, a month ago. It is configured with a Blackberry Enterprise Server to my work. A few weeks ago, I woke up one morning to a spinning hourglass. Applications seem to work and I could make calls. However, everything was really slow. I tried connect to Verizon for a software update. That did not help. Then, I tried a few resets hard (removal of the battery). That did not work also. The boot has taken longer than usual and I found myself with spinning hourglass each time. I called Verizon and they said that I had to wipe the device and try again.

  I wiped it and then set up all my accounts e-mail again. Then I got the email people send me a different password to set up the connection with MS Exchange. Everything seemed fine for a few weeks. Then, this morning, I found the same thing. I tried a few resets hard. One thing I also noticed this time is that if I try voice component, the application says "during initialization... "and then to block the phone. And all that is using the CPU is also drain the battery. My battery is at 45 percent four hours after I took it off the charger.

  When I spoke to Verizon this time they told me they would send me a new phone. I will try this, but to be honest, that I'm not sure that's the problem. I suspect the buggy software. It's really frustrating. Surely, there must be a way to solve exactly which process is this?

  Oh, I almost forgot to mention third-party applications, that I installed. I don't like cluttering up the Blackberry with many extras as I am not very confident when it comes to the quality of the software. Here's what I've got there:

  * - TellMe

  * - Client AIM (downloaded on RIM)

  * - Update Facebook client

  * - Opera browser

  There are a lot of memory (more than 55%) when I check the status display.

  I have a memory card of 4 GB installed with some MP3 and photos. The card has 3 GB free.

  Any suggestions?

  I had this problem 3 times.  The 3rd time the tech at verizon from disabling applications.  When we turned the hourglass on facebook went.  Touch wood, but my phone has not started to act up again again.  It's been 3 days now and everything is good so far.  If he does so since tomorrow, it will be the longest, it worked with the hourglass turning upward.  The tech said that he had seen a few times so far and on each of them noticed we all used facebook, so he tried and so far it works.

• Help blackBerry Smartphones... I see a lot of spinning hourglass!

  I am a very new user. I brought my 8830 to my home in Puerto Vallarta, Mexico, the United States of AMERICA. Recently I was downloading PDFs to the appliance, when the appliance has hung up and it took a long time before the hourglass stopped turning. I tried everything to try to free the device without effect. Since then I see more and more the spinning hourglass indicating that something is slowing down the device.

  There are some sets of keys that can be pressed to clear the memory or anything that slows down the unit?

  Thank you 1 million.

  Hello

  One of them works.

  1. hard reset

  2 backup feature, to clean up and restore data

  3 wipe and NO backup/restore... (Last resort). Confirm that it works. So databases manually restore using backup/restore advanced... If the error occurs then do everything again but don't restore that last cause of database at the source of the problem.

• BlackBerry smartphones can not answer incoming calls

  I "missed" between 20 and 25 incoming calls within the last two days. Whenever I get a call in an application, portrait/landscape, laying on my desk, sittin in the home, in the menu screen, or in my pocket, I begin to see the incoming call, hear the ring tone and press the green button. (I tried using the tactile response option as well) and then the clock that spinning hourglass or anything like that for the following 30ish seconds and shows my storm is completely insensitive. I tried to play with almost all the parameters relating to appeals, sounds and contacts, and I left the phone to die on its own of the lack of resources, pulled the battery and it turned off manually. can someone help me with this please?

  Phone info:

  Carrier Verizon

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v4.7.0.148 (4.0.0.181 platform)

  The kernel v3.8.5.51 encryption

  Brand version: 1.0.105.16

  Mounting microphone configuration: CLDC-1. 1

  Micro Edition profile: MIPD - 2.0

  Micro Edition JTWI Version: 1.0

  "" Media Version: 1.1

  "" PIM Version: 1.0 "

  "" File Version: 1.0

  "" Bluetooth version: 1.1

  "" Location Version: 1.0.1

  After I went through and remove applications standard verizon and blackberry Messenger, that it helped a bit and I realized an hour I still had almost all of my applications open, ago I used the option to switch application and actually closed everything and it works perfectly now.  Anyway thanks, bifocals, for your willingness to help.

• BlackBerry Smartphones Blackberry Curve 8330 - fatal error during the Application Loader

  Using the Desktop Manager V5.0

  When I connect my BB 8330 to my PC (USB connection) the Application window updates appears showing me all the new update, I click on the task updated current opens, then the Update Summary window, showing all updates to do, they are all 4.5.0 updates, click Next. Task progress window open once again, 11 task first 3 are fine on my BB, just complete backup 4th task is "Connecting to device ROM", at this point, it appears that even if my BB is turned off or rebooted, the task bar says "Connecting to the boot ROM", my BB business if it's rebooting , spinning hourglass, then I get the notorious "a fatal error has occurred." by updating the software on your device, please try again on the Desktop Manager

  At this point my BB is finally coming back to the main screen as if it were able to tap new. My Desktop Manager does not see that my BB is more connected and I need to stop and restart my PC to connect my BB for the Manager of office again.

  I hope this was enough detail, does anyone have an idea how to get by this error? What he does when he tries to connect to the rom of the device? Why it looks like it turned off my BB?

  Any help would be greatly appreciated

  Hello!

  Here's a knockout who deals with this error:

  • KB02696 "Could not complete the load operation. Fatal error occurred during the update of pocket"error displayed when you try to reload the software on a BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Phone of blackBerry Smartphones is victims of attempted OS update

  I'll have an experience absolutely nightmare with the help of DM so far.

  It installed fine, this isn't the problem.

  The main thing that I've been interested in practice has been updated OS level because I have not been able to do and I had read that a reason for which I have some problems that I had with some of the 3rd party software I use.

  I just posted in another thread that he was supposed to be upgraded the operating system, he kept hung up and I was stuck on the spinning hourglass.  About 3 seconds splash of T-Mobile came on my phone and he started to tell me something, but then DM kick back in and now it is stuck back on this infinite loop "loading OS - do not disconnect until the upgrade is completed.    My phone looks like it is off... I have no idea whether it does.  From what I can tell, it's just getting up to a certain point and freezing, but then I can't use my phone.  My phone is useless now, gives me an error "507" not recognized by the computer, nothing.  I don't know what to do about this, I'm not find resources or information on how to remedy this.  It is a disaster, I thought that it would take 20 to 60 minutes, and instead, it has been 2 hours of misery.  Any help is appreciated.

  Error 507 means simply that no OS on the device is recognized.

  Can you get to a PC and try this?

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  If this does not work, you will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer