BlackBerry Smartphones trackpad ' hyperactive 9300

Similar Questions

• BlackBerry Smartphones trackpad

  Hi........ I use 9320 BB curve... In my smartphone, trackpad freezes often... I erased my logs, but in any event it free sez...

  Please follow the steps to realod the operating system on your device.

  For reloading are, of course, you have the internet connection and the Blackberry Desktop software on your pc.

  1. Connect your device to your computer via a usb cable.
  2. Open the Blackberry Desktop software and type the password Blackberry samrtphone.
  3. On the home screen, you must click the device, and then click Update.
  4. Click the view other versions and select the latest version of the operating system from the operating system 7.
  5. Then click on install and install the update.

  Please let me know if you face the problem again.

• BlackBerry Smartphones trackpad lights out

  My phone is bb torch 9860, the lights around my trackpad died suddenly, I felt a lil bit confused bcause I don't do any mistake, in fact, anyone can solve my little problem here?

  Hello from Montigny,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Thank you

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Trackpad freezing after trackpad replaced several times. Advice please.

  I have a 9300 Curve with OS 6. I can't return the unit to the original vendor (out of warranty).

  It's the kind of case.

  1.) Trackpad stops scrolling after the backlight turns on again. After a delay of 10 seconds, it works well

  2.) after an hour or two the trackpad stops scrolling completely. The "push button" trackpad works well.

  (3.) I have hard reset the device. Trackpad will stop working completely (does not scroll and pushing as a button does not work either)

  4.) I send phone in for repair.

  5.) if it works after "trackpad cleaning and replacing" my phone works very well for a few days. Then the problem starts again.

  6.) If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts again

  I'm sick of having the phone is sent for the trackpad to replace just over and over again.

  Does anyone have advice? Or ideas on what is the REAL problem? Pleas help. I posted a similar topic 3 months ago, when the problem occurred. But no one answered. Suffice it to say that I still have this problem.

  Yes, you can try to reload the software, but it looks like you're under OS6 already.

  http://us.BlackBerry.com/support/installpc.jsp

  I think this is the card that gives you problems.  You can try to reinstall the software, but I don't know if this will help.

• Big problem blackBerry Smartphones = Trackpad

  Hello
  My Trackpad on my Curve9300 is broken in his first layer. I can just move around the screen a little...
  Is it possible to change or do I have to buy a new mobile phone?
  Thank you

  If you have a set of screwdrivers Torx and are a good person DIY you could probably change it yourself. You can Google "Blackberry 9300 disassembly" and find videos on how to disassemble the device... it will include how to remove the trackpad.

• BlackBerry Smartphones Trackpad does not - Touch screen work

  I bought a Blackberry 9900 in September 2011.

  in July 2012, I had the phone replaced under warranty as the WiFi signal went funny (he was VERY weak all the time) as the speaker was roaring because of play a little hard, so I got the handset replaced under warranty.

  Blackberry 9900 replacement handset was working fine until about a month, when my trackpad kept work stoppage. I thought that my phone had frozen, but I could still navigate the phone using the touchscreen. the trackpad works again after 10 seconds.

  I tried to restore the firmware of phones at the factory version, I also tried the last updated one (7,1 Bundle 2061), but still no joy - im guessing the problem is hardware related.

  What are my options?

  my phone is not covered by manufacturer's warranty is it?

  Hello and welcome to the community!

  I suggest a completely clean OS reload... perhaps to aid installation method below 'skeleton' slow...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  BenRichardsFife wrote:

  my phone is not covered by manufacturer's warranty is it?

  Only your warranty provider can answer this question for you. Everyone must respect all terms of warranty you received with your purchase (your contract, purchase, governs all), which can be less or more generous than those extending from the RIM. There might be a good read for you here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck and let us know!

• BlackBerry Smartphones Trackpad and keyboard does not.

  Hello. I have a Curve 8520, I got it almost a year ago. Yesterday, an APP ERROR 523 appeared on my screen, and I discovered that an application crashed. So I tried to improve my OS from 4 to 5. He succeeded, but I couldn't scroll press OK. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard does not work well, because when I pressed the home button my BB does not show the home screen, instead, it shows me my directory. Please help me with my problem, suggestions are appreciated.

  Hello and welcome to the community!

  From what you describe, I would recommend a clean OS reload.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  You can also get the BBSAK (BBSAK.ORG) utility and use it to completely erase your BB (the result will be a 507) and then properly reload your operating system.

  Good luck and let us know!

• BlackBerry Smartphones difference between 9300 and 9330

  I read here somewhere that the works of 6.0 newly released on the 9300.  There was a post saying that the same download would not work on the 9330 because device-specific software.  Other than the built-in memory, 256 k 512 k vs, what are the differences between phones?  They are so different that the code must be written specifically for each phone when the applications will work on 10, 15 or 25 different phones?

  Hello

  Each unique package of BB OS is specific to a model number... not a model family, the precise number. They are not interchangeable. You can compare more differences here:

  • http://us.BlackBerry.com/smartphones/

  Good luck!

• BlackBerry Smartphones Trackpad not working not

  Please help so I received a text message on my blackbery 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but does not scroll please help.

  Ok. The problem can be well mechanical.

  Open the rear cover and remove the sim card and the battery. There is a small rectangular stainless steel metal plate which is the cover for the touchpad. On the left side of the plaque next to the sim card is a small sweet white piece of sticky paper covering a torx screw that holds the plate in place.

  Use a torx screwdriver with a bit of size of T5 and carefully remove the screws, remove the metal plate, then reinsert and replace and tighten the torx screw. You will find that the screw was loose and the plate cannot have been firmly in place. It may solve your problem for good as a loose torx screw prevents the touchpad or the optical block to make the necessary full contact inside this cover.

  Make sure not to lose the very tiny torx screws while working on this topic. You can get a torx screwdriver very cheap with a set of bits of miniature for a few s all about £ or $' s. make sure there is a bit of T5 in the game.

  A temporary solution that could help until you get the right screwdriver is to put firm pressure on the cover of metal plate with your finger. This does not work for a while but the gel always returns.

  Another fix recommended by some is to remove and reinstall Blackberry software, but is not a reliable solution, given the issue of loose screws. The only real difficulty is to follow the procedure above, as long as your touchpad is not physically defective and must be replaced.

• BlackBerry Smartphones BB CURVE 9300 TROUBLE WITH BB ID

  HI ALL I WAS WONDERING IF YOUS COULD HELP ME, IVE GOT A BB 9300, MY FRIEND PUT MY BB CHAT ND AFEW OTHER THINGS FOR ME AND WITH MY BB ID IM BAD WITH LOGING IN APPS. IT SE UP AND SAYS "THERE HAS BEEN AN ERROR, PLEASE TRY AGAIN LATER" BUT ITS BEEN THE SAME FOR DAYS, AND YET I CAN CONNECT ON, ON MY PC! HAVE TRIED CHANGING PASSWORD AND STILL NOTHING! IVE EVEN TRIED TO RE CONFIRM MY DETAILS AND NOTHING SEEMS WORK, HOPEING SO SOME OF YOUS MAY BE ABLE TO HELP ME AS I KNOW WHAT ELSE TO TRY

  Thank you

  LIN

  Hello and welcome to the community...

  With all caps, your post is a bit hard to read... see this for reference:

  • http://kathrynvercillo.HubPages.com/hub/what-people-think-when-you-type-in-all-caps

  Also, I think that the error message you posted is inaccurate or incomplete. But, nevertheless, I will guess and provide you with this KB:

  • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

  I hope that it contains something useful

  Good luck

• BlackBerry Smartphones Trackpad works not when the camera

  My Torch 9800 has lost the possibility to zoom in, either by the trackpad or using the touch screen. He is also running very slow and sometimes hangs.  I use the software up to date.

  Hello mariajh

  Welcome to the community

  Please restart the phone by removing and placing the battery back while the unit is on. This process has fixed application inside modules without losing any stored data. Let us know if you still experience the issue after that.

  Ron

• Bbm blackBerry Smartphones in curve 9300 chat window

  I have a question about bbm chat in bb 9300: when you open a chat window and you chat a lot in this window, it has a maximum capacity, after which the upper part of the cat's part, whenever you write new lines? This is the case with me. If a chat window is open, and I continue to chat the new lines that I write in this window, replacing the old top lines at the beginning of the conversation and I just wanted to know if it is normal, because this is not the case with the help phones latest, biggest how the torch for example.

  Very well. It is very good. Here's the answer:

  His place in 100 lines and it will automatically delete the oldest cat OR it will be saved on the history of cats. If you want to save the history of cat within BBM, press Menu, select Options. Look under View of cat, for Save the Chat history while there should be an Option to save it via Media Card, device, or never. It is not in the phone, but this depends on the version of BBM and there BBM versions that may be compatible with the new phones because of their version of the OS.

  Hope this helps

  Ron

• BlackBerry Smartphones trackpad wont help

  Hello guys, sorry I got a bit of problem with my curve 9360, it restarts on its own twice, then I removed the battery and the fixed back but the trackpad used wrk. its 13hrs now and I have tried everything, ave. any suggesttions please?

  Hello Uzumaki,

  If the trackpad device does not work even after loading the new OS, then it seems to be a hardware problem,

  So I think that it will be better to replace your old trackpad to operate.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones trackpad is not working. !!

  Hello!! I have the bold 9790... and my trackpad does not... I was transfer some multimedia file from my laptop via the data cable... and when I removed it. probem has occurred... I can't click on it... Please help

  Hi shailesh

  Welcome to the Support Forums

  Have you tried a battery pull reboot yet! If it please you, do it by removing the battery while your unit is powered, wait a min then reinsert back after the restart please check again and see if it works.

  If the problem persists then remove these applications or multimedia files in your machine that recently moved you, it might help.