BlackBerry Smartphones unable to download applications

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• BlackBerry Smartphones unable to download applications through BB App World

  Hello!!
  I was faced with a problem on the front of BB App World. Whenever I try to download any application through the BB App World it takes me to the download in green tab, but after I click on the tab that does nothing.
  As a result, I am unable to download any application on my Blackberry.

  Please help me solve the problem.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!

• BlackBerry smartphones can not download applications

  Hello, I recently brought the new 9320. I have the card memory base San Disk that come with the Blackberry. Also, as soon as I put the phone I downloaded Blackberry Desktop Support software. The desktop software and storage on the phone at the same time options I have a 14.4 MB remaining on the phone storage and 1.4 GB left on my memory card. When I try to download apps on the phone via my WiFi it is said that there is not enough remaining space. I guess that the phone will only attempt to download the application in the device memory. Is it possible that I can get the phone to automatically download the application directly on my memory card? Or is there another problem that prevents me download apps?

  Thank you.

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (the BONE itself more certain applications storage, overhead and such). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Thus, issues of the app, it is a question of AppMemory... Please see the information above in order to maximize the amount of free AppMemory on your BB. If your particular model of BB has a limited amount of total AppMemory, then you must understand the mixture of 'must have' for you and then give priority to your "optional elements" in order to charge as much as you can, sacrifice these things of lower priority.

  Good luck!

• BlackBerry Smartphones unable to download Blackberry Protect

  I have a Curve 8900 running 5.00.900. When I try to download BB Protect, I get "please wait" and that's all. This application cannot be downloaded to a computer for the transfer. Any ideas? Thanks for your help.

  Mark

  Don't know. But the first step in troubleshooting with a device BBOS is a hard reset. Have you tried?

  If the hard reset does not work, try to clear the cache of BlackBerry World. See http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB24714&sliceId=2&cmd=displayKC&d...

• BlackBerry Smartphones unable to download Google Chrome and Adobe

  I could not be able to download google chrome and adobe for my BlackBerry 9800. Please I need your help

  MOD EDIT: Subject changed to reflect a new topic

  I tried a lot of site including BlackBerry Word and does not, kindly help out me

• BlackBerry Smartphones unable to download app world on my touch 9800

  I upgraded my app world it den dissappeard, if I try to download a massage will come "Software not found" pls help me. !

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• BlackBerry Smartphones unable to download from Appworld on Playbook

  Hello world. Just got my PB and I try to download it from appworld but am having problems. I can browse the web, youtube etc. overwifi, I can even open Appworld and browse apps but when I try to download it says "there was a problem during the installation. Please try again. "When I click Refresh list to show my apps installed, it says"Blackberry Appworld is had problems connecting to the server Blackberry App World. ". Check your network connections, and then try again. »

  As I said, everything that's left shows my connection is fine.

  I had this problem before and it is now fixed. You must connect to Blackberry ID on your PC and configure your first, online payment options before you can download paid apps.

• BlackBerry Smartphones unable to recover application

  I've seen some posts that are similar to my problem, but were not exactly the same, forgive me if this is a repeat. I purchased and downloaded the new york times sudoku on my storm. When the new update came out I had to get rid of some of my games to make room, so I got rid of nyt sudoku, thinking I could reinstall it after. After that I got the update I went to my app world and signed in and it says there are no applications related to my account. I don't know what to do to get it without having to buy new. Help, please

  Hi and welcome to the Forums!

  Well, which indeed is strange... When you register in your MyWorld (using the credentials that you created), all installed purchased apps are supposed to repopulate. If she's not here, I suggest to contact [email protected] for assistance.

  See you soon!

• BlackBerry smartphones, delete a downloaded application

  Can someone please instruct me on how to remove an application downloaded in error?  Thank you!

  From your home screen, go to your list of Applications.  If your phone uses OS 5 from your home screen, you will see Options > Applications.  If she uses OS 6, you will follow the Options > device > application management.  Once you are on your list of Applications, go to the app in question and press the menu key (BB button to the left of the trackpad/trackball).  Select supprimer to delete from this list, press the button and confirm it.  Once the application is deleted, it is not a bad idea to remove your battery when your phone is turned on, then replace it.

  Let us know if you need help with anything that anyone else.

• BlackBerry Smartphones how move downloaded application of app downloads

  I downloaded Ubertwitter and installed. After installation, it is located in the downloads folder. I want to move it to the Applications folder. How can I move it?

  Hello

  Select the icon of ubertwitter and press the BB button.  Select move to a folder and then select Application and your icon will be placed in the applications folder.

• BlackBerry Smartphones unable to download BlackBerry® Desktop Software

  Team,

  I just bought a BB8800 who did not have the CD with it. I am trying to download the Destop Manager software, but the Desktop Manager 4.7.0 B50 English - with Media Manager is constantly interrupting after 20-30%, which was itself download very slowly. I'm on the desktop connection, which is a leased line, so there should be absolutely no problem with the speed. But the speed is the same as my home broadband.

  First of all, I'm not sure if I download the right version. Then I need help to get it downloaded through "Download accelerator", which also, IE does not. It is not downloaded to through DAP on its own.

  Pls help!

  You cannot use DAP to download the desktop software.

  I suggest you download the desktop without the Media Manager Manager. It will be smaller in size to download.

• BlackBerry smartphones can not download Blackberry app world

  I tried to update the BlackBerry because I could not download applications, when I open it. He sends me to update the bb app world.

  However, I get this msg: Sorry, your session has expired. Please close all browser windows and then return to the home page.

  Surely my BB is supported by the App World. and my current plan in Nigeria supports the wrld app. How can I solve this?

  Hi agtsih

  If you encounter problems with the BlackBerry world update then try this way:

  On your home screen to Options > device > application > locate and remove Blackberry World of this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  Once you have removed perform a battery pull reboot by removing the battery while your unit is powered on wait a minimum then reinsert back.

  Finally, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the most recent version available.

• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Map of blackBerry Smartphones bb. not downloaded in my 9860

  When I dwnld bb map it see your hanheld is not supported for the

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB19220 Impossible to install the BlackBerry Maps application on the site of Research In Motion on some BlackBerry Smartphones

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!