BlackBerry Smartphones upgraded to 4.6.0.297 and DM now jumps calendar. Searched and can't find a solution

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• BlackBerry smartphones is there a way to delete all appointments on my calendar, so I can start over?

  Is it possible to delete all appointments on my calendar, so I can start over again

  If you mean from the phone try this...

  1. connect the bb Desktop Manager and select backup and restore
  2. click on the Advanced button when the list comes to the top on the right, click on each of the calendar options (one at a time), then choose clear. Once you have completed these steps, you will have a completely empty calendar on your phone.

• I just upgraded to a pace 5268AC router and can connect is more to my Airport base station. It does not appear in Airport utility. Any suggestions?

  I just upgraded to a pace 5268AC router and can connect is more to my Airport base station. The base station does not appear in Airport utility. Any suggestions?

  Whenever you change the modem or modem/router to which the airport links... or... change your Internet connection process, the airport must be reset to the default settings and then set it up again to work with the new device.

  Your message did not mention if you did that, but if not... to perform a Hard Reset on the router of the airport would be the first thing to do, to follow in setting up the airport once again, just as you would if the airport was new and connection to your modem/router for the first time.

• BlackBerry Smartphones upgrade necessary?

  I just got a blackberry 9360 today and my phone says my software is up to date

  but when I plugged in my laptop to transfer data, it is said there is an update available the current package I have is 1680

  Quite possible... your Desktop Software he could recognize before update wireless of the handheld device.

  If you do not upgrade, ALWAYS cancel the update first and make your own backup to the desktop software.

• BlackBerry Smartphones Upgrade causes the connection Bluetooth to the desktop software does not work

  I'm a business traveler road warrior who lives and dies by my BlackBerry synced with my laptop.  I just spent most of November on the road and worked hard the BB and laptop.  The two worked perfectly.  I was able to sync the BB to the laptop with Bluetooth or USB cable and not problems.  Since I was AT & T, I could use the BB as a modem for laptop and get 3G service everywhere wherever I was going.  Life was good back in the day... November 2010.

  Then... I get some downtime and decide to meet the guests of the BlackBerry software desktop that there are updates available for the desktop software and software of the device of 9000 "BOLD".  I decided that since I have no immediate need and criticism so I can update.  So I update.

  I updated the software to version 5. something to 6.0.0.43 version.  Once the software has been updated, I get a prompt to upgrade the 9000 to a new version of software for device.  So I move from 4.6.something to 5.0.0.82 2.

  I do a couple of synchronization with the USB cable and I feel good.  Then I try to sync using bluetooth.  No joy.  Unable to get the desktop software to see the Blackberry.  The 9000 "BOLD" connects to Windows 7 OK and I can even use the laptop as a speaker.

  So I go through the "Add bluetooth device" menu and office procedures.  During the search of a device discoverable bluetooth, the 9000 "BOLD" is so I clicked and respond OK.  Then I went back to the Bluetooth Configuration screen where nothing appears.  I can't add the 9000 "BOLD" for Desktop software.  Something is not.

  Nothing is more exasperating to have everything to work perfectly, apply the updates recommended by the provider of the software, and then have things get broken and stop working.  Before after the Desktop software prompts to upgrade, I worked flawlessly.  After you apply the upgrade of Desktop software and device software upgrade, I can not connect with Bluetooth.

  I searched on the Internet until I no longer have to read in order to find a solution but can't seem to find a solution.  Maybe I'm just angry with RIM and these horrible upgrades that utility that I really liked.

  Let me answer a few questions before someone decides to help him.

  Is your BlackBerry detectable, so she can be found and associated with?  Yes, I updated the device discoverable.

  You can pair your BlackBerry with Windows 7 64 bit?  Yes.  No problem.  I can use the laptop running Windows 7 64 bit as a speaker with the BB.

  Could you have made other changes that may have caused the problem?  Nope.  I did not follow the guidelines of RIM in updgrading Desktop software and device software.  I suppose that, in this case, I followed the destruction of the RIM.

  You do backup your BlackBerry 9000 "BOLD" before upgrading the device software?  Yes.  I'm not stupid and don't trust any upgrade for the exact reasons, I'm writing on this forum.

  You have a Windows 7 restore set where you can go back to a point in time before you upgraded the Software Desktop 5 point. something to 6.0.0.43?  Yes.  I have a restore point.

  Do you have confidence that you can do both a restore of Windows 7 to get something back to 5. AND then to restore the device to 4.6.something?  Man, that thought makes me sick at heart.  I trust both RIM and MSFT to do their work and we know that RIM was screwed up, or I wouldn't be here today.

  Can anyone help with obtaining of BlackBerry Desktop Software 6.0.0.43 (updated 5.something) version to see and the pair with a BlackBerry 9000 "BOLD" which had 6.0.0.43 improve software 4.6.something to 5.0.0.82 device 2?

  It is confirmed.  5.0.0.82 2 is total c * p.  Who knows what complete insanity due to RIM out a such terrible and wounded many customers update.

  I was able to downgrade from 5.0.0.82 2 to 4.6.0.304.  Compatible bluetooth and connected seemlesly, even if the connection has been very sloew the order of minutes of time to the Desktop Manager.

  Here are the instructions to downgrade.

  1 remove the newer operating system of your PC by going to control panel > Add/Remove programs.

  2. next, download and install the earlier version of the operating system. BlackBerry operating system downloads

  Find here the operating systems:

  http://BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads

  3. install the older operating system to the computer by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  (I had to look for vendor.xml as I have Windows 7, but when I found and deleted things work as described).

  5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  These instructions worked like a charm.  Connected to Desktop Manager and did a sync as soon as the 9000 "BOLD" restarted.  Apparently, the problem was my stupidly following the recommendation to upgrade the operating system to 5.0.0.82 2.

  ****************************************************************************************************

  I found these other topics in this forum.  A couple of them express my feelings.

  1. "BOLD" upgrade to the new OS 5.0 ATT, worked for six hours and now quite dead

  2 BOLD 9000 update

  3 bold 9000 problem after upgrade to 5.0

  4 KB24307
  It is a question has already been given that is reviewed by our development team. No resolution time is currently available.

  5. problem with 5.0.0.82 2

  Good comments in this thread!

  6. upgrade to 5.0.0.82 2 now no visual voicemail (ATT)
  Just another thing about the 5.0.0.82 2 upgrade... IT SUCKS DO NOT! The SMS is now garbage as it collects all text messages and combines a conversation and you cannot choose to delete or restart without deleting the text entering of this person and everything behind it. Until the Bugs are worked out stay away 5.0 versions (anything ending in par.822 and earlier) just my 2 cents worth

  7. problems with the new OS 2 and put 5.0.0.82 at level of the desktop software?

  Good comments in this thread!
  8 losing sound on 9000 "BOLD" after downloading the OS 5.0
  I suggest that you go to 4.6 this latest OS 5.0.0.82 2 is broken.  RIM has published a BONE broken to the unsuspecting public.

• BlackBerry Smartphones Upgrade OS on phone

  How to upgrade my operating system on the phone?

  I have a new Black Berry 8830 World and it is version 4.2 - but I noticed that there is a version 4.5 out. I'm with Telus Mobility, here at the Canada and I know look on their website for the program - but they only have a version 4.2 out.

  Does anyone know when Telus will offer an o/s BB upper world? And when it comes out - how to? Can I save all the programs & files first - or the upgrade will automatically keep as is and simply upgrade the operating system?

  Apart from carriers may 10 in the world, it's of the 4.2.2 everywhere.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BB app world icon is absent and cannot use the internet

  Good afternoon.

  Can someone help me please.

  I have the Bold 9780.

  I've updated the bb app world and the icon is missing.

  Apart from that I can't download anything on the internet, and it's very frustrating.

  Help, please.

  Thanks in advance.

  Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry smartphone how to stop wi - fi icon, and remember, it does not work

  I just got my Bold 9900.  I had set up the wi - fi for when I'm at home, for home networking.  But then I heard that takes a lot of battery power, and that I should make sure he seeks not when I'm not home.  So I disabled the connection of wi - fi.  The icon remained well on my home screen.  I went back and deleted the connection.  The wi - fi icon is still there.

  It just means that it might work for wi - fi, if I decide to search and connect?  I wonder, because until my battery seems to be declining fast enough.

  Is it gray, or what?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now, go back to your connection management screen and confirm that your WiFi is indeed off, unchecked.

• BlackBerry smartphones I just bought white noise application and there o...

  I just bought the application of white noise and there was a problem during the download and my blackberry reset and I can't find the program anywhere. Since I received for the purchase is it a way I can download it again?

  Hello!

  In the manual to use AppWorld:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

• BlackBerry Smartphones DM6 does not detect my phone and will not leave!

  Hi, I posted my problem before and have also seen other users posted the similar problem before but the haven had a bit of luck to find a solution...

  I've tried almost everything to try to clean uninstall including deleting the files in the records of the registry etc. etc. of DMs all restart and reinstall. always my DM 6 does not detect my phone but my windows has no problem see my phone.

  I had to just uninstall and go back to DM5, that worked perfectly. Fact that it works on DM5 allows me to avoid any malfunction of the equipment.

  Finally, I noticed that there are out there with this problem, users have also hurt close the DM6. whenever we try to close, it just hangs there and we must close it manually using the Task Manager. I hope that the details given will be able to help technical support troubleshoot a kind of solutions.

  I'm perfectly fine with the help of DM5 but my future plan is to change my phone for the BB Torch. And with this current problem I won't be able to get my torch to work on DM6 on my computer. I hope we can get some sort of solution.  I am running windows XP sp3

  I hope to have news from the blackberry support team soon.

  Hello again,

  I don't know where you got this information... If it is true that perhaps your carrier will not be able to solve the problem, what they can do is to climb your case up to the FRAME. It is the only channel through which you can get a 'free' RIM on any question support (including this one).

  See you soon!

• BlackBerry Smartphones Message notification says 2 and can not find messages

  I have the message in yellow icon notification that says I have 2 messages and I did not. I can't find these 2 posts so I can erase the notification. I already checked the saved messages and it says 0. It is not the voicemail icon. Anyone know how to clear this message notification icon.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• Installed software blackBerry desktop software and can not find the link

  I downloaded and installed the latest version of the desktop software. Link opens automatically when I plugged my BB. Cannot find software to run the exe. Mix is there but not link. When I try to reinstall, I like that it is already there. Where can I find?

  If you are looking to C:\Program Files (x 86) \Research In Motion\BlackBerry Link, is Link.exe BlackBerry?