BlackBerry smartphones what desktop software to download? (lost my disc :()

I have a Curve 8310 and am trying to DL Office on a new computer, but I lost my original disc. I know it's a stupid question, but I can't really know what software to download!

my phone is 8310, always running v 4.2.2.170 (updates which even today, if I can DL the desktop software, not sure what to do first!)

and the version number is followed by "Platform 2.5.0.30.

Any help would be REALLY appreciated!

Hi and welcome to the Forums!

The device OS version is normally irrelevant at the time to choose a version of the desktop software - although I usually like to use a DTM version that is at least as recent as the device OS version. The main factor for the choice of a DTM version is based on the integration of the Organizer you want. If you want to sync to your desktop PIM, you must use a DTM version that is compatible with this PIM. See this KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

Your choice next is language - or only in English or multilingual.

Your next choice is Media Manager or not.

Once you have made these choices, you can refine the exact file to download. On the download page of choice, there are a lot of other selections... These are all USB driver-packages only, in several languages. You can ignore those that the full package of DTM includes all the drivers you need.

In case you haven't, here's the RIM for DTM download page:

Edit - oh, and don't forget your device from your carrier OS package. You that install on your PC as well at the top of DTM and changes DTM to be customized to your BB on your support with your device operating system level - so that he can present appropriate recommendations. You can find your carriers download page through this Portal:

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BB Desktop software will see Torch 9800

    I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

    1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

    The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

    2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

    3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

    4. There are the 'BlackBerry Device Manager' three times running background processes.

    Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

    Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

    Thank you for your help

    MOD EDIT: Subject changed to reflect a new topic

    An Assistant came and did all right!

    Everything works very well, I don't know why and I don't really have the time to research.

    If it was a human sorcerer thank him/herself.

    Norbert

  • BlackBerry Smartphones BB Desktop Software

    Hello

    Hope someone can help me.

    My BB Torch didn't come with a disc for the desktop software and tried (unsuccessfully) to download, it forms the site several times.  He continues to stop about 10 MB saying he is interrupted - even though I have fast DSL.

    Can recommend a remedy for me - maybe I want so much more synchronize my laptop and bb so that I don't have a lot of double work.

    Thank you

    Just to confirm that you do everything correctly, go to www.blackberry.com/desktop to find the link for the download.  If you try to download from there, and you're having trouble, clear the cache and cookies of your computer and try again.

    Let us know if that helps you.

  • BlackBerry Smartphones BB Desktop Software said address book not installed

    Hi all

    I'm new to BB family.

    Myself, Sudhir.

    I am facing some weird or maybe stupid problem that I don't know how to fix...

    Basically, phone contacts frequently gets lost, I guessed it was due to synchronization with e-mail account address book wireless. However in address book put in don't allow me to change to no..

    And major problem, BB Desktop Software said address book not installed.

    I did a lot of permutations and combinations as install and uninstall desktop software but no positive results.

    Ask you kindly advice me...

    Kind regards

    Sudhir

    Hello sudhir4u077 and welcome to the community of BlackBerry Support Forums.

    Looks like your address book database is corrupt.

    Back up your data from BlackBerry and do a cleanup of security as indicated in KB14058. When the deletion is complete, check to see the address book appears as installed.

    Let me know how make you out.

  • BlackBerry Smartphones BB Desktop Software 7.0 update will not synchronize contacts from Yahoo!

    I have a Curve 8520 and I use Yahoo! for my email and contacts.  I've updated my office doftware version 7.0.0.59 and I can no longer sync my contacts.  The only sources offered by the drop-down menu are Outlook and Windows.  Can I downgrade my Desktop Software to an earlier version (including ded recognize Yahoo!)?  Or is there another solution?

    Hello again,

    I finally got a solution to the original problem.  On the BB, I deleted my Yahoo! e-mail account and he added once again.  I found myself with a lot of duplicate contacts, both Yahoo!, but I managed to delete the group that claimed to have a wireless sync, and the other game seems to be OK.  So problem solved (I think).

    With respect to the slow loading of Web pages, this has always been a problem.  It is less a problem when I'm very close to my Virgin Media hub.  I have used other smartphones non - BB, which are much faster.  And my daughter Iphone is loads faster (but then it's more than double the price).  So I was wondering if all BB is slow, or just my model (Curve 8520).  I can understand if it's just this model, like Virgin had many £ 8520's to 10 per month about 20 months ago.  But if they are all the same, I'll go for something different when ends my 2 year contract.

    Paul.

  • Bluetooth blackBerry Smartphones BB desktop software link

    Unable to connect via Bt to torch 9860 BB on Win7 desktop software, it says need troubleshooting... no driver on win7?

    However, it works to transfer files PC to device. Pls help. Ty.

    Solved problem with BT. I restarted my computer Win 7 and BT bound again via BB Desktop Software, and it has detected my BB 9860.Glad it works now...

  • Why my blackberry 7.1 desktop software has stopped working?

    my blackberry 7.1 desktop software has stopped working... .everytime when I open the software, it shows an error: he has stopped working... I also did the clean boot but nothing happned... Help, please!

    Hello

    Thanks for asking! If I understand correctly, your blackberry desktop software does not work. I suggest you follow the troubleshooting steps to check if this may help.

    You receive an error message on the computer?

    Try to uninstall and reinstall the Blackberry Desktop software and check if this may help. Make sure you download the latest version when reinstalling. For more information, you can consult the site of the manufacturer. Also contact Blackberry support if that's not enough.

    http://us.BlackBerry.com/support/apps-and-software/downloads.html
    Check out the link:
    http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

    Just reply with the results. I'd be happy to help you further.

  • BlackBerry Smartphones GetItBack convenience software download

    I paid and you just download the GetItBack on my Blackberry. I tested by creating a false 'lost' scenario and I was surprised by the news that I could retrieve such as location and contacts. He knows everything... Now on the servers of convenience software is this info, secure? Who else then me can I have access to? What other information the download can recover my BB?

    My fear is the chance of possible privacy / security breach by the ability to download to access sensitive information, such as the password keeper. Can mitigate them my fears?

    Any reference to this problem of a third party, preferable to RIM?

    With respect to the password manager, you should have no worries.  The holder of the password database is encrypted and as you know, requires a password to access.  Essentially, if someone knows your password Keeper password, they could access, otherwise it's quite sure.

  • BlackBerry Smartphones windows desktop download password - it returns an error

    When I download the desktop software, it requires that my login password and windows. I entered correctly the password; However, it returns an error: Please enter the correct password.

    Here is a link to the screenshot.

    http://www.Flickr.com/photos/stewandirene/3110632207/

    My main goal is to transfer the contacts on my blackberry for Outook.

    Again, this is not install Desktop Manager window. This is very probably administrative services for some resource kit.

  • BlackBerry Smartphones what the purpose and the difference between Blackberry devices and software updates to the Blackberry Manager?

    I got my new Blackberry Curve 8330 3 weeks red and I installed the BB Desktop Manager that comes with the CD called Blackberry user tools.   Now when I click on "updates" on the lower part of the Desktop Manager, a popup window with all sorts of information that I don't know where to go first.  My version of the op is a 4.3.0 xxx what is desktop software for? Is this software integrated with the Desktop Manager, or is it a separate thing?

    Hope to hear from you beautiful peeople soon to explain this for me!

    Not necessarily. I'm a tech person, so I'd rather have the latest greatest version of ang of the software I use. So if you are happy with 4.3 and it is not crashing or causing errors so feel free to continue using it.

    You can always try 4.7 and if you don't like it uninstall and reinstall 4.3

  • Smartphones blackBerry 7.1 desktop software... Unable to install WIN 8...

    I have purcashed Q10 ESC 100-3 rrecently. I downloaded Desktop Software 7.1 but cannot install it.

    Error message is:

    «"«Error 1723...»»» There is a problem with this Windows Installer pakage. A DLL required for this install to complete could not be run. Contact your personal support provider or pakage.

    Action: repair RIM Usb Driver NT. 07D231B6-7904-4970-8822-BF... » » »

    Please suggest action... Thank you and best regards...

    Yet a conflict... LINK <> Desktop 7.1. It is one or the other, not both.

  • Inability of Smartphones BB Storm blackBerry backup with Desktop software

    My wife and I have our own BB Storm, with separate Windows Vista Ultimate Edition connections.  She managed to save its storm with the BB Desktop Software under a windows login, but I can't back up my phone with the BB Desktop software on a windows login.

    I get an error message during backup of the process taking place:

    When the backup process reached "browser data cache" and underneath of bed "backup data", an error box appears "error reading backup databases".

    I had several problems with our phones - many times I pulled the battery for 2 minutes on each phone to perform a soft reset. I wiped his hand several times on both phones.  I uninstalled and reinstalled the BB Desktop Software repeatedly.  I've talked with BB technical support, has been climbed at their same level 2 technical support so that they could not solve the problems of the previous.  Fortunately I was able to solve most of the problems storm on mine, but I could use some help with this one.

    Thank you.

    Hi and welcome to the forums,

    You clear the browser cache by starting the browser, selecting options, and clear the browser cache every

    Category:

    Do a battery pull:

    No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, then hang the BB to the USB port and see if the problem is corrected.
    Thank you

    Bifocals

  • BlackBerry 9700 Smartphones BB Desktop Software 6.0

    Anyone know how say to the new BB Desktop Software 6.0 also synchronize no matter what Add-ins?  I Ascendo DataVault on my BB and on my desk, and on previous versions of BB Desktop Software there is an easy option to automatically synchronize supplements both as a general synchronization.

    Can anyone help please?

    Supplements is usually between Applications and organizing.  I think that datavault DM 6 is not supported at this time.  I think that Datavault is working with RIM to fix.  You can visit the datavault for more information.

  • BlackBerry smartphones can not open the downloaded applications

    I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

    Hello

    If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

    • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

    If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

    If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

    • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

    Once you have this full backup, to proceed with this:

    • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

    Good luck and let us know!

  • BlackBerry Smartphones BB Desktop recognizes phone but cannot connect.

    I have 2 BB Curve 8520's, who has "App error 523" coming up on the screen.

    I downloaded the most current BB Desktop software if I could fix it.

    My problem is that even if the phone is recognized, it does not connect...

    At the bottom right it says it connects, but never does.

    My other BB 8520 is easily connected & I can access all the options in the menu drop-down menu...

    He also tells me what version of software I have.

    I've never seen this phone work... I thought this would be an easy fix...

    Can anyone help?

    See you soon

    This error troubleshooting

    If you encounter this error, the first thing you should do is to perform a hard reset on your BlackBerry smartphone. What happens after the reset, one of the following options will be applied.

    http://helpblog.BlackBerry.com/2012/02/error-523-JVM-BlackBerry/

Maybe you are looking for

  • Satellite M30x-102, big problems!

    Hey, I'm from Belgium and the Dutch is the language on my laptop, so I'm going to try to translate the errors in English This is my problem:The last two days, my laptop is very slow and more it hangs and shows me this blue screen with this error:Kern

  • display resizing icons

    My displaying the desktop icons became huge.   Cannot reset the default icons. Tried through the resolution settings, via the parameters of energy across the screen and desktop.Need help please...

  • How can I get Windows Defender to start whenever I turn on my computer? (He doesn't like him have said the options.)

    Using XP Pro SP3. Despite the use of automatic start option, WD does not work.  What should I do?

  • Power supply helps.

    HI, I am looking to update my video card on my hp pavilion p7-1003w, My specs are: AMD Athlon II X 4 650: 3.2 ghz 8 GB of ram 250W PSU Motherboard for N-Alvorix-RS880-formfat (Alvorix) . Windows 7 64-bit, ATI Radeon 4200 But I met some power problems

  • UNREAD message icon display incorrect account blackBerry smartphones!

    At the top of my screen, the unread message icon still more messages than exist. Currently, it is said that I have 1 unread SMS message. When I receive an SMS, it will go up to 2. This will be the case and it will say 20 BBM or 3 emails but I still h