BlackBerry Smartphones Will I send after a security wipe?

Similar Questions

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• My Blackberry Bold 9700 blackBerry smartphones will not send SMS?

  If I send a message, it just displays the symbol pending and sends even though I have plenty of signals and at least 3,000 units left? help please!

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, try again.

• Rim blackBerry smartphones will not send TEXT messages from a # 888

  It is a matter of update of a previously posted on this problem. SouthernLINC told me today, it was rim which had the phone programmed to not allow send SMS from a # 888.  Everyone knows this. Anyone know if it's the truth.

  Search for the truth.

  Solved! This problem has been resolved by a Tech SouthernLink very savy. She put my # 888 in first position and assigned my second # second. I can send SMS as if I had a single number, if it goes out on the # 888 or second that I don't know. The workaround to receive SMS, it is I'd give the second number to all my contacts. I offered to put my name and the TEXT next to it in their address books. It worked very well. Thanks for your comments. Rather than responding after the first day, or so, I wanted to give it a reasonable time before I knew that it worked and that I posted here.

• Phone of blackBerry Smartphones will not restart after the installation of new app

  Just install the free application PAndas vs Ninjas and now my phone does not restart.  Goes half way thorigh the process and then restarts.  Ive removed the battery then reinserted it but no change.

  Any suggestions? !!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones has someone else has met the 9900's compass disappear after a security Wipe?

  A few days ago, I decided to do a cleaning of security on my 9900, so that I can restart from scratch and troubleshoot problem a few apps. I have discussed this at the time that Rogers (my provider) support, and they told me of all the possible consequences.

  Since that time, my Compass app (the one provided with the 9900, out of the box) has disappeared.

  Rogers seems to know none of it and wash their hands of it. I was told that I could take with RIM, which will charge me $ for a case resolution. RIM also told me that I can take with Rogers and ask them to take it with RIM, but Rogers tech support says that this is beyond their reach, and they will not do that. Climbing with a Rogers tech support managers has not solved the problem.

  So, does anyone have any suggestions?

  Thank you!

  PROBLEM SOLVED.

  HERE'S HOW:

  I had to tinker myself, but I learned a few things that were not obvious for me: Security wipe and Clean Reload are NOT (on the 9900, at least) the same thing! Security Wipe erases all memory, and then reinstalls the operating system, * but not everything is reinstalled! * In my case, it wipe out compass and possibly other things that I had not even noticed.

  Regarding the Clean Reload, I thought if I didn't choose the "Make Backup" option, he would do what I expected with security Wipe, less real SURE wiping from memory. But it does not all of this. For example, I noticed that after clean Reload, there are still a few apps I had installed on my own, as well as compass in return.

  HERE'S THE FINAL SCOOP:

  What I did, to my 'out of the box' experience: I did the security wipe, followed by the own of the charging, with no backup. Compass was back.

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry Z10 z10 usb keeps diconnecting after faulty security wipe

  Hello

  I just tried a security wipe and got the icon "connect the phone to the computer" when starting. In fact, the phone is blocked here. My phone usb cable everything worked fine earlier today, but now it just keeps disconnecting after 1 or 2 seconds. I have already installed the BB link and it does not recognize my phone but I can't reload, because it keeps disconnecting. Any suggestions on what I should do? Will be a great help, thank you.

  Here is the official solution for a deletion of security failed:

  http://www.BlackBerry.com/BTSC/KB33480

  If you do not link to recognize the device then I would try to load the operating system manually:

  Download the correct autoloader for your device from the first post in the thread below. You need to know your complete model number (e.g. STL100-1 (or - 2,-3, - 4) located in settings > on.) Be sure to download your model which contains the radio file.

  10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/

  Close the link and leave the connected device.

  You will need to unzip the file downloaded from above before you can run.  If you do not have a decompression application on your computer, you can download 7Zip here: http://www.7-zip.org/download.html

  Double-click the automatic charger that you downloaded.

  The process should take about 5 minutes or more. When it's done, you will need complete the startup process before you can connect to Link, and restore the data.

  When you are finished, you can restore your backup, although I do NOT recommend restore your backup of the settings that it is best to start with this new OS, but it is up to you. You may experience some bugs here and there to restore the passage of the backup settings. Media and Application data seem to be OK to restore.

• BlackBerry smartphones can not send or receive e-mail messages

  Cannot receive or send emails on blackberry - message reads "eception exception DSSMA (5): 2 invalid state.

  OK the email on laptop - how I grind

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones I can send, but not receive files via bluetooth

  I had to wipe my curve over the weekend, and before that I did, I transferred files (pictures and ringtones) on my desk.  Now, I can't get back them on the curve!  What I am doing wrong?  Obviously, I have a ton more photos and mp3 files on my computer that did not need to be transferred, but when I click "receive using bluetooth", I don't know how to refer the file to the desktop I want transferred back.  Help!

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. It is on this other device (PC, I guess) you must start sending once you asked the BB to receive.

  Good luck and let us know!

• BlackBerry smartphones can only send emails to plain text, not HTML

  my new phone will only send emails to plain text. its set up to send in HTML, but it also denies. any thoughts?

  Thank you!

  Hello and welcome to the Forums of Support BlackBerry.com.

  BlackBerrys send text, not HTML.

  Can receive and display HTML messages, but not send.

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry smartphones can not send photos by e-mail or text

  I rebooted, I pulled battery.  Nothing works.  Ordinary e-mail is fine but it will not send a photo, and when I select a photo in my library, there is no shipping option.

  I've seen a lot of internet posts on this subject, but no solution.  If you have a solution, please email me or post here.

  This has proved to be a simple problem... While seeing if I could send, I didn't have the TO: field filled.  To see a shipping option, you assign an e-mail address in the TO: field...