BlackBerry Torch 9800 smartphones, unable to connect to Wi - Fi

Similar Questions

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Torch 9800 smartphone does not connect to the server and server BBM problem

  I have a BB Torch 9800 and starting the 29th Dec e-mail could not be received and BBM works do not. I have nothing, they just stopped working.  Made all types of hard reboots even take off the battery and SIM card, and works in the BBM id. Just downloaded BBM app ver 7.0 thinking he would help and now get BBM, temporary server problem message.

  Help, please. Provider is AT & T.

  Thank you and happy new year who can get my BB working again!

  bbarnes821

  My guess is that your supplier, ATT, changed your data plan. Call them and make sure that your account is configured correctly for BB services.

• BlackBerry unlock BlackBerry Torch 9800 smartphones

  How to unlock my BlackBerry Torch 9800?

  Thanks for this invaluable tutorial, let me divide these instructions one per line.

  1. Insert the SIM card
  2. turn off all wireless connections
  3. go to Options
  4. Select the device
  5. Select advanced system settings
  6. Select SIM card
  7. type MEPD (you will not be able to see what you type)
  8. type MEP2 (you will not be able to see what you type)
  9. now the phone will ask you to enter the network mep code
  10. Enter the network unlock code (you can get your unlock code from here)

• BlackBerry Torch 9800 smartphones will no longer display the global icon

  Hello

  I have a torch 9800 and updated Os 6.0...  I live in Virginia and use AT & T Wireless.  I love this flashlight and want to stay with her, but I had some problems with an inability to reinstall the programs that I had uninstalled months ago... I would get an error when loading the program after you have reinstalled it.  I had read about it and I decided to not worry about this and passed without these programs.

  Now... Today I have app world?  I uninstalled and reinstalled several times.  Read many forums and even wiped the phone and reinstalled still no app world.  I you need help, because I had (thorugh installed app world) programs and would like to reinstall them.

  I currently have the Blackberry Torch 9800 3 g, WiFi with the Bundle 6.0 2647 (v6.0.0.600, platform 6.6.0.223)

  Any help is appreciated.

  JSanders message (last BONE 9800: 6.0.0.666)
  Options
  29/09/2011 12:10 AM) worked for me!

• Blackberry Torch 9800 Smartphones BlackBerry cannot connect to the world of BB and BBM. Help me please

  Hello guys,.

  I just got a BB Torch 9800 for free (YAY!). My cousin came with her to the United Kingdom. My current project is a prepaid. It is the sum of $50 everything. So I just upgraded my plan for BB plan, but it does not at all. "It is said: ' the Web is not included in your current plan and blah blah... »

  I already spoke with a representative from t-mobile and he helped me set up the phone, but still it doen't work. After trying all the possible stuff he knew, he finally told me my phone was not compatible with T-mobile because it is foreign.

  I can see EDGE in capital letters, but when I go to the mobile network: there are not 2g only.the guy told me there should be 2g.

  So here I ask you guys to please help me to solve this problem so that I can enjoy all the features of my bb has to offer. I just move out of Android on this phone, so I want to see what can do BB

  Thanks in advance

  I called them again yesterday and told me that I have already signed for complete + plan BlackBerry data. After you set up once more, he has been fixed.i now have access to the internet and all my social networking apps critical work for me through this process

• BlackBerry Torch 9800 Smartphones continuous reboot cycle

  Please can you help me?  My Torch 9800 is stuck in a continuous reboot cycle.  Press and hold the return key does not it in safe mode and my Office Manager does not even recognize the existence of the phone.  Please can someone tell me how can I recover the situation?

  Hello

  Given what you describe, you should probably use these more drastic repair attempts:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I hope you have a good backup, because in this case it is usually not possible to take one now.

  Good luck!

• Questions of General synchronization to blackBerry - Torch 9800 Smartphones

  I'm syncing my Torch 9800 on my desktop Outlook 2010 calendar and Contacts. I have Office Ultimate one-way comms Manager TO the device from the desktop (at least for now). Whenever I synchronize Organizer, all contacts in 1060 and 70 a few dates in the calendar are deleted from the deivce and replaced by desktop (I have the config set so that the office replaces what is on the device). Is there a way I can have just the new or changed items be sent to the device?

  I was also to have the famous AT & T address book synchronization problem and done a wipe clean the phone, uninstalled the Office Manager and purged the register what anyone saying blackberry or researchinmotion. After all that, if I go to the torch ALL | Contacts | Menu | Options AT & T address book is still listed over TOP of the LISTS of CONTACTS, with a DEFAULT header listed below this header. If I sync, I get the data you want to Outlood the torch, but if I turn the torch OFF then turned back on, it starts looking for the database AT & T. I spoke with AT & T and they have disabled access to the database on my account, but I can not get the torch to forget. I'm under version 6 bundle 2647 because I had trouble with the version 7 and read that I was not alone in this. Any IDE?

  Much thanks!

  Hi MikeyChris,

  Have the BlackBerry Desktop Software to replace the data on the BlackBerry smartphone, just that he takes everything off the BlackBerry and then changes by what is in Outlook. If you disable this feature, it will just update the data on your device.

  To clarify the AT & T 'question' Addressbook you talk, you say that these contacts appear automatically on your device and you want to delete this?

  Thank you.

• BlackBerry Torch 9800 smartphones & not sync with Documents to Go

  Hi all:

  I just bought a Torch 9800 using the latest desktop and OS 6.  I have loaded on Documents to Go that works fine on the BB, but it won't let me sync the Office for BB.  It gives me this message:

  Your Blackberry device seems to be connected with Mass Storage Mode.  Documents to go Desktop don't pair or sync with devices connected in this way.  Please disconnect and reconnect your device with mass storage Mode disabled.

  Does anyone know how to do this with device software version 6.0.0.141?

  Actually, this can be done in two different ways.

  (1) connect your device to your PC and when the context menu is displayed, simply choose the option that says "Charge Only". This does not trigger on your torch mass storage mode, yet still allows access to your device.

  (2) the method of the other, more difficult is perhaps the total mass storage mode. Go to Options > device > storage. Once there, turn off mass storage mode.

• BlackBerry Torch 9800 Smartphone touchscreen

  I've been reconstruction/rehabilitation a Torch 9800 and replaced the LCD Ribbon Flex hand and the touchscreen between the other parties. Only half right of the touch screen reacts to the touch. Half left is not reactive. Any difficulty?

  Thank you, no, is not the problem of loose slider.

  My boyfriend also said, it is the Ribbon that connects the LCD/digitizer to the Board of Directors.  In my experience, these ribbons are very delicate.  I ruined one in a Nintendo DS once while trying to change some hinges and replace it.

  Good luck!

  JC

• BlackBerry Torch 9800 Smartphones: Gel and showing the hourglass

  I live in the Canada and when I cross oever in the United States that I have to close my provider to avoid paying roaming charges...

  I did often in the past with no problems until yesterday...

  Since I turned it on, the hourglass icon appears every few seconds which is very annoying!

  My BB is only 18 months old, but I must say seriously, I think I have a lemon. I have always had weird problems with it. None of my friends have problems.

  This really makes me think so to Apple!

  Does anyone else have this problem later with their Torch 9800

  Thank you!!

  Hey Smirnoffgirl,

  Welcome to the community of BlackBerry Support Forums.

  I can certainly help you.

  Follow the steps in this article to resolve the problem: www.blackberry.com/btsc/KB10307

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Torch 9860 smartphones does not connect with the pc via the USB port.

  We have a new Torch 9860 which does not connect with a PC via the USB port.  What should do?

  SlaKir wrote:

  The answer is YES

  Well, then your USB port is likely.

  Restart the PC and BlackBerry (with smart BlackBerry power onthe phone, remove the battery for a minute and then reinsert the battery to restart).

  Then, connect with the USB cable and a rear main USB port at the back of the PC, not a front USB port.

  Hear a ringing or sound from the PC indicating that the BlackBerry is connected?

  Start the BlackBerry Desktop Manager software. Give it a minute to recognize the connected BlackBerry device... you see the code PIN of BlackBerry on the PC in the BlackBerry Desktop software?

• BlackBerry Torch 9800 smartphones does not detect the wireless Ad Hoc network

  I try to connect my Torch 9800 for the ad-hoc WiFi network, I put in place on my Windows 7 PC with Internet sharing.  However, the torch does not list even the SSID in the list of detected networks.  I confirmed that the network Ad - Hoc on Windows 7 is in mode ' Waiting for Users ' and the torch can detect other networks nearby.  I tried clicking on "Other ways to connect" and manually enter the SSID, but it still doesn't work.  I've also confirmed that other devices (an another laptop Win7 and an iPad) have no problem connecting to the Ad Hoc network and Internet connection sharing.  Any ideas?

  * AT & T wireless

  * Bundle version 6.0 267

  Hi and welcome to the forums.

  I'm sorry to say that for safety reasons RIM disabled their devices to connect to ad hoc networks

  I know that his frustration... Sorry

  Good luck

• Calibration of the screen touchscreen blackBerry Torch 9800 Smartphone

  I'm the only one who has problems with the calibration of the touchscreen on the Torch 9800.

  It is so far the only complaint on the phone. If there are useful tips out there, please answer!

  What sort of calibration are you looking for?

  I have my tactile sensitivity value:

  Type the interval: 450

  Period of hover: 600

  Slide sensitivity: 5

  It works well enough for me. If you are leaving your finger hovering over, increase the hover higher, say 800.

• Missing icon of MSG TEXT blackBerry Torch 9800 Smartphone.

  After reading through the forums, I have not found a resolution to my message text missing on my BB Torch icon. It was a few days ago, but he has disappeared since. I have read and tried a few things. It does not yet show upward in the menu (device/delete data) after I have sync'd. I do not receive the messages but without notification. The length in characters is also only 28 per message (incoming). The outgoing is OK. The contacts are all here... the SMS in the menu it is checked.  Also, I don't get FaceBook notifications. Any ideas would be greatly appreciated.    DG

  dishgawd wrote:

  Hi JSanders... Thanks for the reply...    VIEW ALL is checked off... but in introductory Messages, there is no text (I just tested with a different cell)... the only way to retrieve the text is to go to CONTACTS and check all contacts to see if there is a SMS msg. They are not in one of these other (APP, IM, DL) matters either. It seems I've lost the SMS application.

  Open your Messages folder > Options > Inbox management. Is there a check mark next to 'SMS' or not? If so, uncheck the box.

  If this does not work, reinstall your OS on the torch.

  See the link below for download and simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.