JavalangNullPointerException of Smartphones blackBerry Torch 9860

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• BlackBerry Smartphones Blackberry Torch 9860

  I have a Blackberry Torch 9860, which has just started a problem with unlocking, you lock it on top of the handet, and a few seconds, it opens again, is there a way to stop him to unlock the keyboard? It is still used to be ok until today. Thank you

  Hello joblake66,

  Welcome to the community,

  You have recently installed any app to lock your device?

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry Torch 9860 stuck on the update of the software help!

  I have a blackberry torch 9860 and its deadlock over 18% on the software update, Ive out twice the battery, then no difference and my habit of blackberry desktop to pick it up, ID really appreciate it if someone could help me please!

  As soon as possible!

  Thank you!

  If BlackBerry Desktop Software does not recognize your phone, you're really out of luck. It is imperative that the BDS connects to your phone.

  RIM has this to say about getting your phone to connect to the BDS:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• BlackBerry Smartphones Blackberry torch 9860. Page of the BBC do not pinch and zoom.

  Hey, it's the first Blackberry torch 9860, I bought. Can someone please tell me why I can't pinch and zoom in on the BBC mobile website? I have this as my home page. I can scroll top down and touch a news item and open it, but it won't pinch and zoom.

  Still not working on my blackberry. So I have to assume that it is not meant to be.

• Problems of blackBerry Smartphones Blackberry Torch 9860

  I have the Torch 9860

  I bought a few months ago. I was not happy with the speed or the softness of my phone. There are several times when it works very well and I'm happy with it, but there are too many times when I am very dissatisfied with it.

  He will go through periods where it freezes for 10 seconds at a time and also time when it will not unlock for 10-20 seconds each time. I hit the Unlock button and nothing happens until about 10-20 seconds later and my phone will often fly through everything trying to catch up and eventually open random apps or icons that I didn't open. Every night and often throughout the day, I'll check if the unused applications are closed, email & messages, as well as internet history is all removed in the hope to run more smooth/more fast. I also use the Auto on/off function every night.

  I looked all over for an e-mail with Blackberry about this investigation, but I couldn't find a place signle contact everywhere on the site other than here...

  Is there anything else I can do to improve this? In the ad, he explains how quickly and is smooth in this phone, but I was disappointed a lot too.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  I saw some risk to slow down sometimes phone apps

  A card full of songs and photos will take a long time to generate the thumbnails and the song, making it may be slow in first use playlist.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• BlackBerry Smartphones Blackberry torch 9860 skin color

  It will never be a white version of this device?

  Or any other color... because I see only black versions... like mine

  Thank you

  Hello

  As a community of users, not those who participate here may know the true answer to this question. And if they did, they would be specifically excluded from the sharing of information ("forward-looking statements" and all of this legalese).

  Good luck!

• Help configuration of Smartphones blackBerry - Torch 9860

  When I click on Setup, then access to the personal information. The phone displays a friend of my address book. How can I change this for me. I click on edit, and he let me just change my friends info.

  I'm still not understanding what you see.

  If you can't edit the information, then change it. Even if it's info from your friend, the name of which is what you're wanting to make change.

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• Smartphones blackBerry Torch 9850 band Base

  Torch 9850 operate in the GSM 850 MHz - 1900 MHz band?

  Hi and welcome to the Forums!

  For more details, see the following page:

  • http://us.BlackBerry.com/smartphones/BlackBerry-torch-9850-9860/#! phone-specifications

  Down, there is a 'Network' link that will give you the exact frequencies the device works with.

  Good luck!

• Smartphones from blackBerry Torch 9860 to the touch of the screen does not

  Dear all,

  I Torch 9860 and facing a serious problem is the touchscreen always due to a malfunction "a little bit of work and some does not" all keys work well, I removed the protector of screen touch and connected my phone to my PC via USB and updated its software via BlackBerry Desktop Software and the problem still exists.

  Kindly help on this problem,

  Thank you

  Kamel

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Also please consider it maybe a problem with the hardware... for which no amount of internet-remote diagnosis or solutions at the level of the OS/software will be of no use.

  Good luck and let us know!

• Smartphones from blackBerry Torch 9860 upgraded to OS7.1

  I've updated to OS7.1 and I can't find the FM radio. Now I don't really know if the BB Torch 9860 is featured to get it and upgrade.

  Help please.

  Hello

  Please see this:

  • http://blogs.BlackBerry.com/2012/01/BlackBerry-7-1-update/

  As you will read, your model does not include the necessary equipment (a FM radio tuner) for this feature.

  Good luck!

• Smartphones from blackBerry Torch 9860 abandoned, what is the replacement?

  I contacted my provider to order a new phone for a new employee and told me the Torch 9860 was interrupted, and there is no replacement for it.

  Can someone shed some light on why this model was abandoned and if there will be a replacement for it?

  It might have been interrupted by Telus, but not RIM/BlackBerry.

  You will need ask Telus why they discontinued it!

• BlackBerry Torch 9860 smartphones does not connect with the pc via the USB port.

  We have a new Torch 9860 which does not connect with a PC via the USB port.  What should do?

  SlaKir wrote:

  The answer is YES

  Well, then your USB port is likely.

  Restart the PC and BlackBerry (with smart BlackBerry power onthe phone, remove the battery for a minute and then reinsert the battery to restart).

  Then, connect with the USB cable and a rear main USB port at the back of the PC, not a front USB port.

  Hear a ringing or sound from the PC indicating that the BlackBerry is connected?

  Start the BlackBerry Desktop Manager software. Give it a minute to recognize the connected BlackBerry device... you see the code PIN of BlackBerry on the PC in the BlackBerry Desktop software?

• BlackBerry Torch 9860 of Smartphones trackball

  The my 9860 trackball does not work, can anyone help me on this?

  Hello and welcome to the community!

  Please check your model number:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The 9860 has a TrackPad, not a TrackBall...

  However, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, "does not work" is a bit vague. Can you expand on that? There is no nothing? Or do some things work and some don't. Please be explicit.

  Good luck and let us know!

• BlackBerry Torch 9860 (GSM) smartphone connects to 3G

  Hello

  I hope someone can help me. I have a new Torch 9860 GSM () and everything loaded fine, but it connects to 3G network. I don't get the Blackberry symbol and it remains on the EDGE. It connects to the WiFi and works pretty well on wi - fi. I have download the books service and went to the Table host routing and selected 'Register Now'... and I get the email that it was registered... but never, it connects to 3G.

  It is a torch unlocked with AT & T software... but it is not an AT & T phone, self... If that makes sense. When it starts it says "SFR 3 g +" where AT & T would normally... etc...

  What should I do, if anything, to connect to the 3G network... ?  I'm just dreaming... ?  Laughing out loud

  Thank you!

  Lisa

  Hi lkscales,

  Unfortunately, I believe the Torch 9860, maybe you bands bad for full on AT & T 3G data access. It probably will work correctly on TMobile, but you will only be able to get AT & T EDGE speeds.

  Sorry to be the bearer of bad news. If you want to try to change someone, find a Torch 9860 of Telus, Rogers, Bell, AT & T, etc. The version you have should work fine on SFR, TMobile USA and Wind Mobile (to Canada).

  I hope this info helps!