BlackBerry Z10 Help! My Z10 is dead!

Similar Questions

• Reloading the blackBerry Z10 Z10 software stuck on logo Blackberry, continuous restart loop, did not help...

  Hello

  Here to find the solution for my beloved BlackBerry Z10 STL100-3

  One day, precisely 26 May 2016 my Z10 battery Blackberry went below 5% or something, I rushed to connect it to the charger but before doing so; It is just off. I plugged in the charger for several hours, but it went to reboot mode as he went to the course passed. It just kept flashing empty battery symbol.

  Problem: BlackBerry Z30 stuck in a reboot loop

  Comments/Details:

  1. when it is connected to the wall charger, the red LED flashes for a few seconds, the display shows "BlackBerry" name. After that,.

  a. device either goes to a restart mode, the icon reload Blackberry OS, the charging progress are shown and about 60-70% progresses he new go to the mode (flashing empty charging symbol) load

  b. or device is standing right in the mode, load with screen showing beteer empty, load, seeing to the top flashes still with the typical color of LED for empty-drained/low battery levels.

  2. keep on charging for several hours, or even overnight will not help to restart. And he remains in charge mode with b symptoms of "scenario". Start button / stop fails to start the machine and after several attempts, it flashes only 'Blackberry' on screen and again charge mode.

  3. as soon as the connection to BlackBerry device link gets detected for a few seconds. And the screen displays the name of "Blackberry", "scenario one" described above occurs. And he just repeats.

  4. that the device is detected for a few seconds, being fast enough to select the option "Reload" when Blackberry link shows that it connected returns with the message "software update has encountered an error.

  After meeting thiis reboot loops question on 26 May 2016, I searched rigorously blackbery support forums and other web pages a di a factory reset/software reload on my device. I lost all my data, but did not care as I wanted my Z10 back to life.

  Now its been 2-3 months I see my Z10 stuck in restart loop and hoping that maybe it lights up or I will be able to find the solution.

  Kindly help.

  Hi J Sanders,

  Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

  Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

  However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

  I carefully observed battery connection ports, specifically the part that establishes the conncetion of metal tabs of the battery with the unit (given in the image http://www.gsmzone.co.uk/Blackberry-8900-Z10-Battery-Connector).

  I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

  I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

  I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

  Current operating system version is 10.3.2.2836.

  No SIM or media inserted in it.

  Charge the unit and check if all functions work fine.

• Help BlackBerry Z10 mobile Nokia z10 please.

  not quite sure what happened to the title... just went like this while typing of my pb.

  in any case, I switch from classic nokia to z10. I have hundreds of contacts, some of whom many numbers of emails, etc.. There are too many to fit on one sim card and they would also all be shortened to 14 characters.

  However, I can export my contacts into a CSV file nbu GOLD. A way to get this info on my z10 easily?

  Be very useful if there was a FAQ to help users of each of the other brands move with ease to the new blackberry.

  Thank you?

  Thanks for the quick response.

  You can remove contacts from Hotmail, once the synchronization is complete, make sure that you disable sync contacts in the account settings.

  It is just a workaround, so you can get all the contacts on the BlackBerry Z10

• BlackBerry Z10 please help! m having a problem with the heat and does not

  my blackberry z10 stand up heat and my apps and setting are not open. When I click it, it redirect me to the 1st screen. even I can not open my setting too. so I can't do a securitywipe also. Help, please.

  Try a reboot first. Hold your power button for about 15 seconds, until you see BlackBerry on your screen. Don't release it before despite what may appear on your screen.

  If this solves the problem, you can reset your phone to factory specifications by using the link to BlackBerry. If I remember, once your phone is connected to the link of the button to press link Options is in the upper right and then Reload Software.

  Keep us updated on your progress.

• BlackBerry Z10 urgent help!

  I bought my Blackberry z10 in sim-free February in Scotland, and I have a mobile Virgin SIM card.

  For some reason, I can't update time my phone software and, above all, my phone, operating system of the section software upgrades of my phone and Blackberry link. I am quite puzzled.

  For this reason, I am currently on my phone on the 10.0.10.690 operating system

  My software is stuck on 10.0.10.90

  Can someone help me please? Is this a problem because my phone was purchased sim-free, because Virgin Mobile is the carrier, both, or none of these reasons?

  Try the procedure described in the original post of this thread.

  How to reload your OS Blackberry10

  Pay special attention to the FIRST TWO shots in the post.

• BlackBerry Z10 Help! OS 10.3.3.746

  best regards, I have a problem and you install a beta on my blackberry z10 stl100-2 and now I can not degrade the official version
  

  Do you mean that you have installed the beta on our device?  Let's be clear, the BlackBerry does not have beta versions of developer to the user.  You have installed.

  You will have to wait until the official release.  Everything I read, you cannot downgrade to an official release.

• BlackBerry Z10 Z10 is not running... More details about the post

  Watch list prior to the incident:

  -my phone needs to be rebooted now and then because the phone has no reception Internet... all I get is this small h but when I restart it, it goes back to the 3G...

  -During the loading of my phone, if I acsidentaly loosen the usb microphone connected to my phone. my phone is just dies without warning, as it comes to fade and other things... I only wait a few minutes for her to turn its own

  -my phone started to disable its own (not during loading) only at random even the phone is idle I'll just fint it restarts on its own... and while I use the phone it just restarts...

  -my phone started having a flashing model for the Red led lights up when he died... the rate is 4 seconds blinks... the phone would turn not...

  -my phone turned on automatically... I noticed that the battery is only 20 percent when he died it was more than 50%

  -When I tied my phone it just turned off on its own...

  -the phone is now have a constant lit red light led... the phone will not turn on

  -i out the battery... Remove SIM... remove the sd card and pop while... no joy

  -After removing the bss (battery, sim card and sd card), the phone has lost its constant red led clear status and is now dead

  Observations after incident

  -i tried removing the battery and popping in... no joy...

  left-i it doesn't charge for at least 7 hours... no joy

  -i left without the battery for 4 hours... no joy

  -the phone connected to my pc for 4 hours left... the red light continues returned...

  -i tried to reload the OS purchase my computer does not detect my phone so... no joy...

  d ' irritation if took out the battery and sent... the phone has lost its status as a continuous red light...

  Note * it was in an interval of 3 days

  I would really appreciate the help, the location of the place where I can get it replaced is not easily accessible... I would like to replace as a last resort because I have important data on my blackberry z10.

  If you are willing to help and need more details please do inform me.

  Hello everyone I would like to thank the person who tried to help me, but here I am with the best solution to get your z10 to run...

  1 collect information of the nearest BlackBerry Expert Center close to you. here a link that will help you find one.

  http://global.BlackBerry.com/en/support/support-store-locations.html

  2 contact, then tell them the details of the incident, symptoms, etc...

  3, they will say to bring the product to them because they need to change the sone (OS) software and material things... they also explain how the service works... the device will be in 6 weeks max.

  4. wait...

  I hope to help the people who are currently with these problems, Z10 is a great device. He has an amazing interface as all the blackberry is... also amazing on the keyboard of the screen very responsive... sad to say, it doesn't have a lot of applications, but that doesn't bother since I'm not really a person app... CIAO well! Ganna let this thing like solved but we look forward to answer you if you guys need something said...

• BlackBerry Z10 is stuck inside the camera!

  On the z10 blackberry, sometimes you can't get out the camera... for some reason any the shot does not do anything and you're stuck out there. The only way out is by clicking on the photo album and then get out of there!

  BlackBerry z10 is full of bugs!

  Hey everybody. We will all stay on the topic and helps answer that the question has been addressed initially. Thank you! ~

• BlackBerry, BLACKBERRY Z10 Z10 Os Downgrade

  Hello

  my name is Ghislain

  I m from Pakistan. I m using Blackberry z10 stl100-2 last night I reset my mobile but my mobile is not on and just the red light flashes, then I try to link blackberry but no installed os not on software update so I'm looking App Autoloader Blackberry os 10.3 and install on my mobile now my phone works, but some applications like photos video, video clip and some applications do not work properly I want to just install my previous OS 10.2 on my mobile please help me for this

  Thanks in advance

  Unfortunately, ignoring all warnings with that you should have to be made, you have now activated your device in a developer test device. There is no intended for general purpose OS 10.3.3. 10.3.3 OS out there only are strictly for the application development process, and they are severely constrained in their functionality. It is an intentional situation, hamper the OS for the developer of the app to specifically test some things. That's why these OS developer packages are never intended to be installed at someones "daily driver".

  In addition, the 10.3.3 Developer OS includes a similar restriction 10.3.2. a... Once you move to the 10.3.3 level, you cannot fall back to previous levels or 10.3.2. It is blocked, just like 10.3.2 is blocked to prevent falling back to 10.3.1 or an earlier version.

  You're now stuck on 10.3.3 while BB released a production version of the OS 10.3.3. There is no way around that. The only thing you can do is try to make the OS as functional as you can through these tips:

  • http://forums.CrackBerry.com/BlackBerry-10-OS-f269/well-apparently-i-made-mistake-updating-10-3-3-WH...

  It will not be perfect, and it won't be complete. Some things may work for you, and others could not. But it is not what it will be until BB releases a bunch of OS 10.3.3 production.

• BlackBerry Z10 Wifi disconnection and deactivation

  Topic: Drops wireless connection and disables wifi radio on TP-LINK router 470N (single band - 2.4 GHz) (Home connect)

  Hello

  I'm Jay payen

  Recently, I have owned BlackBerry z10 and have the latest firmware upgrade version: 10.2.1.2102 updated.

  I am Using Wi - fi Connection to connect the app on my phone, but since I started to use BlackBerry z10 he constantly sinks in connection with home wifi router in addition it also disables wifi radio so that even make any another device branch ed on this router disconnected to the router. Solution is to this problem is that I have to restart my router every time.

  I tried to change due to changes in my router:

  • Mode: since 11bgn mixed with 11n only
  • Enabled SSID Broadcast
  • Wireless security: of WAP-WAP2-staff staff
  • Beacon interval: 100 to 50
  • RTS amplifiers: Of 2346 to 2304

  I am friends here from my phone to the router address reservation.

  Note: My router has the latest Firmware Version: 3.16.6 build 130529 Rel.47286n (v4.0000 H/W Version WR740)

  I use Sony Xperia Acros, HP ProBook 4440 s, Sony Vaio portable Devices in parallel, or any hour would not be problem with connection of abandonment until.

  So, please help me about this situation.

  Modification of the Ant / changes / suggestions are welcome.

  My router configuration:

  • Wireless Radio: turn on
  • Name (SSID): XXXXXXXXX
  • Channel: Auto (canal 11)
  • Mode: only 11n
  • Channel width: 20 MHz
  • MAC address: XX-XX-XX-XX-XX-XX
  • WDS status: disable
  • Beacon interval: 50
  • RTS threshold: 2304
  • Fragmentation threshold: 2346 (fixed)
  • DTIM interval: 1
  • WMM enabled
  • Persons with disabilities in isolation AP

  WAN connection type: PPPoE (AutoConnect)

  Phone settings:

  • Enable connections
  • Hidden off SSID
  • WPA/WPA-personal security type
  • VPN profile
  • Type of band 2.4 GHz
  • Auto obtain IP - on
  • Using Auto-IP - verified
  • IPv6 disabled
  • Proxy disabled
  • Access point inter Handover - on

  Please help me get rid of this situation.

  Thanking you.

  Good day

  Greetings - Jay payen

  Hello!

  Try turning off WMM, it should help you

• Capture screen blackBerry Z10 image problem

  Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
  Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

  Thanks in advance,
  Faiz

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB33788 Photo taken 10 BlackBerry smartphone is not found in the app screen shots

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Blackberry Z10 Z10 restarts at least than the charger

  I got my BlackBerry Z10 since 11/05/2013 and a week there, it restarts randomly and now anytime he's not on the wall charger, it seeks constantly to restart, but it never ends or if on the off chance that it does, it remains not on more than 20 seconds and it restarts again.  I just really don't want to get a new phone, but am at a loss here and really can't keep the phone on a wall charger all the time.  Any suggestions on what to do?  (In addition, this phone has never saved to a computer, not for want of trying.)

  cartwrightas wrote:

  I got my BlackBerry Z10 since 11/05/2013 and a week there, it restarts randomly and now anytime he's not on the wall charger, it seeks constantly to restart, but it never ends or if on the off chance that it does, it remains not on more than 20 seconds and it restarts again.  I just really don't want to get a new phone, but am at a loss here and really can't keep the phone on a wall charger all the time.  Any suggestions on what to do?  (In addition, this phone has never saved to a computer, not for want of trying.)

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs. If but it does not help, then please try again increase the stage 4 time to 2 hours and possibly longer than 4-5 hours waiting.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Good luck and let us know!

• BlackBerry Z10 Blackberry Desktop software

  Hi all

  I'm waiting on delivery of a Blackberry Z10.  I currently have a Blackberry Pearl 9105 and I use the Blackberry Desktop software to keep it clean.  Anyone know it if the softare Office will work with the Z10, and can transfer everything all my contacts etc. until the Z10 out backups?

  Your Z10 is not compatible with BlackBerry Desktop Software. Instead, it uses the new software called BlackBerry link. Once you have installed on your PC the link, the fire and it will allow you to transfer data from your bead to your Z10. Who is finished, you will use the link for everything concerning your Z10.

  You will find the link to www.blackberry.com/blackberrylink .

  I hope that helps you.

• BlackBerry Z10 Z10 STL100-1 and STL100-3 Z10

  Do anyone know the differences between Z10 STL100 STL100 - 1 & Z10-3? Please tell as many differences as you well know... Please... Thankx

  I don't normally send people to other sites but the Crackberry Forum has a thread on this subject and I think it explains differences quite well:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/what-difference-between-BlackBerry-Z10-STL100-1-2-3...

  I hope that helps you.

• Browser blackBerry Z10 Z10 - development tools. Fashion desktop & Disk Cache

  Anyone with a knowledge of the Z10 would be able to explain if these options are for the ordinary user - like me?

  I do not understand the function of "Inspector Web"... Yet, I am curious to know if 'Disk Cache' is necessary so that the updated data browser caching to save me re - download the content from a Web site whenever I'm revisiting or even to refresh a page.

  Now, as far as I can see, "Desktop Mode" seems to ensure a full (non-mobile) version of site is loaded.

  Is there something that I am missing?

  Should I leave these parameters to the developers?

  Hello love.

  Welcome to the community of BlackBerry Support Forums.

  The Inspector of Web feature was designed to help developers of mobile Web site to inspect the contents of the mobile Web site that appears in the BlackBerry browser.

  Desktop mode allows the user to view the full website and not strictly the mobile version. However, some sites have rules different redirection for users to visit. With this in mind the desktop Mode cannot always redirect you to the full site.

  The Disk Cache allows the BlackBerry to cache browser information from websites visited on the BlackBerry Z10 smartphone.

• Security blackBerry Z10 wipe

  Hi-i did a wipe of security normally as I used to do with my other bb, but z10 when I did now its said to be connected to a system, a black screen with the icon but nothing works please help me what to do...

  Take a look at this solution

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/black-screen-blinking-red-led-Z10-not-working/...