Help BlackBerry Z10 mobile Nokia z10 please.

Similar Questions

• BlackBerry Z10 please help! m having a problem with the heat and does not

  my blackberry z10 stand up heat and my apps and setting are not open. When I click it, it redirect me to the 1st screen. even I can not open my setting too. so I can't do a securitywipe also. Help, please.

  Try a reboot first. Hold your power button for about 15 seconds, until you see BlackBerry on your screen. Don't release it before despite what may appear on your screen.

  If this solves the problem, you can reset your phone to factory specifications by using the link to BlackBerry. If I remember, once your phone is connected to the link of the button to press link Options is in the upper right and then Reload Software.

  Keep us updated on your progress.

• BlackBerry Z10 please help stop: find one in your city

  Hello

  Since 3 days I have a problem on my Z10

  I always get a notification saying: find one in your city and also that sends me to a site of meetings (xapush.com)

  I also mention announcement by barcode

  This request was withdrawn 2 days ago, but I still get the notification

  want to know how to stop it.

  Thank you

  There is probably a module persistent app...

  On your BlackBerry10 device:
  Reboot: keys on the volume of the edge side, press and hold both the up and down keys of volume for about 20 seconds, ignoring the original message of screenshot... the screen go black, reboot.

• Z10 please help blackBerry. I can't place a call on BB Z10

  Hello

  Help, please. I have problem to place any call on Blackberry Z10. It was fine until today. I think that I didn't do any changes to phone. I can't make call on Blackberry, and it ends as soon as I make a call. Normally, I get a call from someone. What I would do.

  Yours sincerely,

  Tuya

  Hello r,.

  Welcome to the BlackBerry support community.

  Thank you for your question regarding the problem you are having with phone calls.

  Please reinsert your battery as a test. If this procedure fails to resolve the problem for you, please contact your mobile provider for more investigations.

  Let us know if you have any other questions.

• BlackBerry Z10 urgent help!

  I bought my Blackberry z10 in sim-free February in Scotland, and I have a mobile Virgin SIM card.

  For some reason, I can't update time my phone software and, above all, my phone, operating system of the section software upgrades of my phone and Blackberry link. I am quite puzzled.

  For this reason, I am currently on my phone on the 10.0.10.690 operating system

  My software is stuck on 10.0.10.90

  Can someone help me please? Is this a problem because my phone was purchased sim-free, because Virgin Mobile is the carrier, both, or none of these reasons?

  Try the procedure described in the original post of this thread.

  How to reload your OS Blackberry10

  Pay special attention to the FIRST TWO shots in the post.

• Z10 Help BlackBerry - Blackberry error - an error has occurred and Blackberry World will be closed - tried EVERYTHING!

  Whenever I try to launch the Blackberry World, I get the message ' year error has occurred and Blackberry World will be closed. "  Try to wait a few minutes and reopening Blackberry World. "I have read all the post and unless I missed something - nothing works.

  I have a Blackberry Z10 - STK100-1

  Software - 10.2.1.2977

  I tried-

  • launch of BBW with just using Wifi
  • launch of BBW with just using the data
  • launch of BBW with Wifi and data
  • Resets hard (after changing the settings above)
  • Soft resets
  • Battery grips
  • Tried to access BBW through 'games'... three points...
  • BBW of opening online and trying to access my blackberry through the online program.

  AND I just wiped my blackberry to start again, and it still does not!  Restoring my data was carried out using the 'fast' backup, so it should not be due to a conflict with another program.

  Can you please help - I'm about to tear my hair out!

  OK, as a work possible, try this: go to your music folder. Press the three points at the bottom right. I believe that if you have downloaded all the music in the BBerry world, the choice to access BBerry World will be there and it should work. If this is not the case, here are some other workarounds.

  http://www.BlackBerryOS.com/content/if-you-still-having-issues-BlackBerry-world-your-Z10-here-few-mo...

• 10 BlackBerry HELP! How to get BlackBerry on your BlackBerry Z10 10.1

  Hello
  I got the Z10 BlackBerry for a week and now I tried to update the BlackBerry 10.2 version beta. But the version is really bad and now I want to go back to the BlackBerry 10.1. I downloaded version 10.1 and I wanted to install it but when I turn my phone on again there a msg "BlackBerry dev alpha update had ended..." my phone no longer starts. I tried the hard reset, but nothing works... got 10.2 BlackBerry on now.

  Please help me!

  Well, what you did is not a normal action (a DEV OS on a production unit of loading), it seems that 'normal' patches are for some reason any does not. What I then suggests is that you are looking for an auto-loader for the operating system you want to install... this thread talking about these things:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Good luck!

• Reloading the blackBerry Z10 Z10 software stuck on logo Blackberry, continuous restart loop, did not help...

  Hello

  Here to find the solution for my beloved BlackBerry Z10 STL100-3

  One day, precisely 26 May 2016 my Z10 battery Blackberry went below 5% or something, I rushed to connect it to the charger but before doing so; It is just off. I plugged in the charger for several hours, but it went to reboot mode as he went to the course passed. It just kept flashing empty battery symbol.

  Problem: BlackBerry Z30 stuck in a reboot loop

  Comments/Details:

  1. when it is connected to the wall charger, the red LED flashes for a few seconds, the display shows "BlackBerry" name. After that,.

  a. device either goes to a restart mode, the icon reload Blackberry OS, the charging progress are shown and about 60-70% progresses he new go to the mode (flashing empty charging symbol) load

  b. or device is standing right in the mode, load with screen showing beteer empty, load, seeing to the top flashes still with the typical color of LED for empty-drained/low battery levels.

  2. keep on charging for several hours, or even overnight will not help to restart. And he remains in charge mode with b symptoms of "scenario". Start button / stop fails to start the machine and after several attempts, it flashes only 'Blackberry' on screen and again charge mode.

  3. as soon as the connection to BlackBerry device link gets detected for a few seconds. And the screen displays the name of "Blackberry", "scenario one" described above occurs. And he just repeats.

  4. that the device is detected for a few seconds, being fast enough to select the option "Reload" when Blackberry link shows that it connected returns with the message "software update has encountered an error.

  After meeting thiis reboot loops question on 26 May 2016, I searched rigorously blackbery support forums and other web pages a di a factory reset/software reload on my device. I lost all my data, but did not care as I wanted my Z10 back to life.

  Now its been 2-3 months I see my Z10 stuck in restart loop and hoping that maybe it lights up or I will be able to find the solution.

  Kindly help.

  Hi J Sanders,

  Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

  Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

  However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

  I carefully observed battery connection ports, specifically the part that establishes the conncetion of metal tabs of the battery with the unit (given in the image http://www.gsmzone.co.uk/Blackberry-8900-Z10-Battery-Connector).

  I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

  I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

  I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

  Current operating system version is 10.3.2.2836.

  No SIM or media inserted in it.

  Charge the unit and check if all functions work fine.

• BlackBerry Z10 adding HTML tags to emails are sent to those using OS Z10 - URGENT please

  BlackBerry z10, keep adding HTML tags to my e-mails, so receives it cannot read them.

  even more recently my POP email doesn't work at all on my phone, really bad experience with BlackBerry Z10 I miss my iPhone so much.

  I hope that the new updates will fix all these issues.

  If someone have a solution please notify

  Hey abualroob,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  We are aware of this problem and the current workaround is to use a SMTP server requires authentication user name and password.  You can get this information from your Internet service provider's SMTP server.

  Once you have the info, go to settings > accounts and click the e-mail account.  Scroll down the page until you find the user name of the SMTP server.  Placer place in the information requested and the SMTP server, and then tap Save.

  Test it by sending a new email message.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Z10 Help! OS 10.3.3.746

  best regards, I have a problem and you install a beta on my blackberry z10 stl100-2 and now I can not degrade the official version
  

  Do you mean that you have installed the beta on our device?  Let's be clear, the BlackBerry does not have beta versions of developer to the user.  You have installed.

  You will have to wait until the official release.  Everything I read, you cannot downgrade to an official release.

• BlackBerry, BLACKBERRY Z10 Z10 Os Downgrade

  Hello

  my name is Ghislain

  I m from Pakistan. I m using Blackberry z10 stl100-2 last night I reset my mobile but my mobile is not on and just the red light flashes, then I try to link blackberry but no installed os not on software update so I'm looking App Autoloader Blackberry os 10.3 and install on my mobile now my phone works, but some applications like photos video, video clip and some applications do not work properly I want to just install my previous OS 10.2 on my mobile please help me for this

  Thanks in advance

  Unfortunately, ignoring all warnings with that you should have to be made, you have now activated your device in a developer test device. There is no intended for general purpose OS 10.3.3. 10.3.3 OS out there only are strictly for the application development process, and they are severely constrained in their functionality. It is an intentional situation, hamper the OS for the developer of the app to specifically test some things. That's why these OS developer packages are never intended to be installed at someones "daily driver".

  In addition, the 10.3.3 Developer OS includes a similar restriction 10.3.2. a... Once you move to the 10.3.3 level, you cannot fall back to previous levels or 10.3.2. It is blocked, just like 10.3.2 is blocked to prevent falling back to 10.3.1 or an earlier version.

  You're now stuck on 10.3.3 while BB released a production version of the OS 10.3.3. There is no way around that. The only thing you can do is try to make the OS as functional as you can through these tips:

  • http://forums.CrackBerry.com/BlackBerry-10-OS-f269/well-apparently-i-made-mistake-updating-10-3-3-WH...

  It will not be perfect, and it won't be complete. Some things may work for you, and others could not. But it is not what it will be until BB releases a bunch of OS 10.3.3 production.

• BlackBerry Z10 unable to complete "agreement".

  I received my Blackberry z10, seen connected to wi - fi, but are blocked on the page: agreement.

  Countries in South Africa (in English)

  View warranty information

  Help, please!

  Hey CeliaLourens,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I suggest moving the Z10 BlackBerry to the best coverage of mobile network or connect to another Wi - Fi network.  This makes the I agree will appear.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Z10 video BBM for unlimited plans, AT & T

  I'm sure that this topic is here somewhere, but I can't seem to find it. (Please direct me there, if so)

  So, it doesn't seem to be consensus on who this works for and who is not as shown here:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/t-blocking-BBM-video-voice-over-mobile-networks-905...

  But here's my question. I have an unlimited plan excluded on AT & T.  But I can not activate video calls through BBM surveys. It works fine on WiFi but not on the network. If I try, I get a message that reads "contact AT & T to activate. And, on the settings tab in BBM, the cursor "Allow calls from BBM on Mobile Networks" is grey.

  Thus, after contacting AT & T, they told me similar things to what is mentioned in the announcement of Crackberry - that I have a tiered plan or shared use Videotelephony.  My questions are the following:

  -is that someone here with an unlimited plan from AT & T be able to use video calls when not on WiFi?

  -does anyone know IF you use file manager or something sideloaded it you to get around the restriction?

  -are there someone who has an unlimited plan with AT & T AND has updated for Mac OS 10.2 with Knowyou or something, which is able to use the BBM video on the network? (EDIT: changed 10.3 to 10.2)

  Well, well, well. Just as I was trying to tell the idiots with AT & T technical support I talked with, before the problem was with them all along - not with my plan.

  So, if someone follows this and wants to update...

  Short version:

  If you have an unlimited plan AT & T LTE for your BlackBerry, you can ABSOLUTELY activate BBM video. I do now. If AT & T tech tells you different, they're wrong.

  Full article:

  I have an unlimited plan, my wife has a tiered data plan. Video BBM worked well on both our WiFi phones, his BBM video would work on network, but mine wouldn't.

  I started in my retail store, and the guy who usually helps me didn't know what I was doing wrong. So, we called technical support. AT & T first told me they didn't know why it wasn't, given to me to try different things, power off / on, without success.  So they sent me to the BlackBerry support.  After a few long conversations, which essentially ended with "Yes, this is not our problem, which is AT & T business."

  So, I called AT & T tech support again. They told me on the phone that I can't use this feature with unlimited and should be changed to a share of mobile or tiered data plan. I said, 'nope' and decided to cool it down and try again later.  So, then, I had an online chat with a representative of the AT & T technical support who told me the same thing. She said that the BBM video wouldn't work on unlimited and I needed to change. I told her firmly that I change my plan and my initial agreement for the unlimited understand not having the features are disabled. She told me that AT & T had the right to control their network, but that they wanted. (nice) So, I finished this cat.

  After doing some web browsing, to post here and other forums, with all sorts of mixed responses, I came across this article by the yard by Adi Robertson http://www.theverge.com/2013/5/20/4348672/att-will-allow-all-video-chat-apps-on-its-network-by-end-o...

  On a whim, I sent him, and he wrote, "Yes, uh not.» AT & T has not activated it for BlackBerry on unlimited plans. "She contacted back, then contacted his connection to AT & t. yesterday, I heard from someone at the Office AT & T President, whatever it is. Fast forward... your da! Suddenly, a technical support could enable this feature after all.

  I still have my unlimited plan and video BBM works simply great.

  Now, if only I could get AT & T for Mac OS 10.2 version...

• BlackBerry Z10 Z10 MEP0 - locked Sim Card

  Hi all

  I have a very simple problem, but it doesn't seem to be documented

  I have a Blackberry Z10 with my french carrier Orange

  I've received from them a network unlock code (an official)

  I tried this code 10 times and now my camera works fine, but refuse to unlock the network

  I introduce the original SIM card, but it will not unlock the net work. I can't use my phone, even with my Orange SIM card

  "One or more of your network codes are blocked. This preveting your device to use the Mobile network. Please contact your service provider.

  When I contact my service provider "Orange EN" they do not understand and ask me to contact Blackberry "

  What can I do?

  After ten attempts have been used, you only a few choice to unlock the device.

  There are three ways and only three, to achieve this goal.

  * Purchase a MEP code MEP unlocking unlock Internet provider. Be wise and be sure to buy one with a good reputation and good reviews and comments.

  * IF your unit is under warranty, contact your technical support service provider. Tell them that you have this problem that needs to be remounted at the RIM customer service level. I'll warn that most of the technical support people carrier assume first and think that you are talking about security of the release device, and you have to convince them of the contrary and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device that had the code MEP attempts exhaustion and should (and you have to ask) to have the case escalated to a medium technical level RIM.
  * If your camera is out of warranty, contact directly the RIM. See the information to reach us from the Web site: http://ca.blackberry.com/contact/ the options that you want to select to talk to the BlackBerry customer service are 3 (for requests of information, orders, billing, e - RMA etc.) then 5 (e - RMA and warranty).

  Make sense? Good luck.

• BlackBerry Z10 Emails simply disappeared from my Inbox

  I noticed last week that my emails sometimes disappear from my Inbox after I download on my PC at home - didn't happen every time, from time to time (and only the emails of the day).

  I just checked my BB Z10 and all my emails from my Inbox disappeared!  I was at work all day and that you have not downloaded my messages on my PC at home since yesterday so it's not the question.

  What is happening and how to fix this?  Thanks for the help!

  Well Yes. There was a lot of recent reports of emails Yahoo endangered devices recently. Yet I have as follows a "first cause", some suspect the OS device while others suspect the Yahoo servers to be the culprit. The good news is that your emails are still safe on Yahoo servers. If it were me, here's what I would try...

  First, remove this e-mail account of your device.

  Then, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1should causes a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message appears on your screen (watch carefully, it can appear and disappear quickly)

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.

  Now, reconfigure this e-mail account on your device and see if everything appears again for you. Be patient as a "first synchronization" may take some time (and it varies depending on the size of your mailbox server, the choice you make when you set up the e-mail account, etc.).

  If not the behavior returns, then it could still be caused by server or OS caused. If it's Yahoo-caused, then there is nothing to do but wait. If it's caused BONE, so the first question is what OS you are currently running:

  • Article ID: KB23393 How to find the model number and the version of the OS on a BlackBerry smartphone

  Note carefully please we do not need your "Software Version" value... which is actually pretty empty. We must instead your real version of the OS.

  Good luck and let us know!