BlackBerry Z10 missing frequently called

Hello

In our society, we currently have about 5 of BB Z10. In a month or two 17 more will be replaced. However:

Some users see that they missed when they reach for their mobile (from their own pockets). I think it is because of the behavior of the screen when being called. When someone calls me, and I tap on the screen, the sound of ringtone goes off.

This feature can be disabled?

If this isn't the case, I seriously think about buying other types of mobile phones for my company.

Thank you for any information.

Chris Biesterveld

IT Manager

The Z10 has a capacitive touchscreen and shouldn't mute when you touch the material in a pocket. I would recommend a Holster (with magnet), the phone can be programmed to answer on removal and offers protection for the phone.

Tags: BlackBerry Smartphones

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