BlackBerry Z10 Z10 touchscreen not responding

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• BlackBerry Z10 battery not charging to 100%, is stuck at 78%.

  Hello everyone, its my first post so if this is in the wrong section, or this problem has already been resolved, kindly link me to the correct message.

  I have my blackberry z10 not too long, probably 2 months, and as a first step, the battery was not serious. A full charge is 100%. There was 1 opportunity where I used it until the battery was completely hard and off the unit its own.

  He warned me 10% left and stops immediately after that. Now I'll have the problem of it not charging up to 100%. He shows me the icon of "lightning" up to about 75% where it stops and shows me the '=' sign as in fully charged or not charging.

  I tried to restart the device and even turned off while loading see that fixes the problem or not, but nothing helped.

  Someone here has the same experience? Any help or advice would be greatly appreciated

  Hello! I think that's it:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Z10-battery-life-is-not-accurate/m-p/2447449#M...

• BlackBerry Z10 battery not charging 100%, remains stuck at 84% to 91%

  Battery not charging 100%, remains stuck at 84% to 91%.

  Hi all

  I got my blackberry z10 not too long ago, and initially, the battery was not serious. A full charge is 100%.

  Now, I'm having the problem of not to charge up to 100%. He shows me the icon of "lightning" up to about 84% to 91% where it stops and shows me the '=' sign as in fully charged or not charging.

  I tried to restart the device and even turned off while loading see that fixes the problem or not, but nothing helped.

  Someone here has the same experience? Any help or advice would be greatly appreciated.
  Thank you

  LEAVE it plugged into the wall charger (not USB > PC charger) for half an hour.

  With the charger plugged, remove the battey a minute then reinsert it.

  This will often reset the battery on the device reading to the actual battery charge.

• BlackBerry Z10 mic not working

  My Z10 microphone does not work in the handset, I update my phone but the same problem

  Hey MD213,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  When was the last time the microphone was working?  If you enable the speaker that works as well?

  If the problem persists, I suggest to contact your provider network of repair options.

  See you soon.

• BlackBerry Z10 Contacts not MS Exchange Active Sync synchronize

  I have set up my work account and receive e-mails and calendar updated as well. However, my contacts have not been downloaded. I have set the emails, contacts and calendar to sync with this account. It is based on a corporate system of gmail. Any suggestions?

  If this is not the case, how can I transfer my contacts from my old bold 9900 to the new z10 until such a time that I can sync with my company bes through active sync server.

  Hey Soren.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  You integrate the Google Apps account by following these steps? www.blackberry.com/btsc/KB33472

  If you click on the account is also sync Contacts showing on?  Did you wait 24 hours to ensure that the synchronization is complete?

  I look forward to your reply.

  See you soon.

• BlackBerry Z10 can not activate Blackberry Z10 with new BES 10 v6.2.0.36

  I installed a BES10 with the keys of the trial which gives me 60 days and 20 licenses to test the BES 10 features and peripheral Z10 before us which.

  Environment: Windows Server 2012. Exchange 2010.

  Everything on the Server BES looks very good. Created an email profile, an e-mail affected with me as a user profile. SRP has a connected state. Device is with T-Mobile and BES service on the SIM card (3G not 4 G, incidentally). When I try activation it is said to prepare the aircraft, then it says contact server, then after about 15 seconds it comes back with an error.

  "The server could not be contacted. Check that you are connected to a network and that the address of the server is correct, and then try again.

  I took the SIM tried with our WLAN and I still get the same error.

  Did I miss something in the configuration of the server or device? Advice or assistance appreciated!

  See you soon

  OK, you can check if all BB services running on the Server BES 10 (especially the "Blackberry Enterprise Management Web Service')?

  Also check if you can see what a BES related errors or warnings in the event of the BES10 server log.

• BlackBerry Z10 Bb10 not work and how to restore backup files

  Hi all
  My z10 keeps restarting itself up to a point where only the name of blackberry appears and nothing more. Fortunately enough I had a recent upward from my phone. However I tried to reinstall the software, it does not, changed the battery still does not not so I decided to upgrade to the iPhone. I tried on how to retrieve my files to my iPhone now, but I couldn't. No idea please. I need help.

  Unless your files are stored on your media card, it will be difficult. If you can get your BlackBerry to turn on, you can visit www.deviceswitch.com to each phone's browser to transfer files. If you can't find your phone to turn on, you'd be out of luck.

  See you soon.

• List of contacts blackBerry Z10 Contacts not appearing is not in the form of numbers or text message

  I recently acquired a Z10 by labour.  It has been set up to use my work Outlook account and has BlackBerry active Balance.  My Outlook contacts appear in my 'Contacts' personal and work on the sides of the device.  However, no contact doesn't appear if I want to call from phone dialing screen or send them a text message from the hub.  It makes no difference if I am enrolled in the side work or not.  I can only communicate with people via the 'Contacts' application  It is certainly not correct?  Can someone help me or explain where I'm wrong?

  I got a tip from another user who works for me and other users of our company:
  There is a security policy in COMICS called: personal Apps access to working Contacts
  This must be the value: only the RIM Apps
  Otherwise, no contacts will be displayed in the phone app and also the number of name resolution does not work for calls.
  Why the phone application refers to the category of personal applications is confusing to me if.

• BlackBerry Z10 video not showing thumbnails

  Hi all

  I use Z10, today I was moving some of my media device morinière on SD card files & after that I wrong to device morinière. And I accidentally deleted files from the SD card.

  Now when I open the VIDEO option in my phone its does not appear any photos. before he was even plays all video files. So I deleted all videos & put them back in & have them play.

  But it is not displayed thumbnails. If I download a video file from somwhere, it shows the thubmnail. Can someone tell me how to solve this problem.

  Thanks in advance.

  Yes, I tried to reboot the device, finally I moved all the video files from my camera to SD card & returned them to device & got it works... His vignettes showing now...

• BlackBerry Z10 Do not receive SMS Messages in my charger to 2013 with Uconnect

  I have a Z10 paired with my charger of 2013 with uConnect (RE2).  I can make calls, but I don't get notification of SMS messages through the system.  My old Curve 9360 used to work properly with my Grand Caravan 2012 and uconnect for texting.

  Is there an incompatibility between BB10 and uconnect?

  10.2.1.1925 OS version

  I have no way of knowing... I don't have a UConnect system, do not not an identical experience. But on my Honda Civic, 2013, everything comes through in the car very well display/voice system. Thus, one could guess that indeed there is an incompatibility between your specific UConnect system and your specific version of the BB10... but, as the KB has suggested to, check the compatibility of Chrysler could be a useful thing to do for you.

  Good luck!

• BlackBerry Z10 can not connect to connect to Microsoft OneDrive

  I have a problem connecting to Microsoft Onedrive using "Connect to Microsoft Onedrive".

  I deleted the app, restarted my Z10 and re-uploaded the Blackberry World app.

  I connect, and then accept the permissions and OneDrive main screen appears briefly before the error appears saying: "an error has occurred. "Please try again later".

  I recently changed my log in email with Microsoft.

  You have two-step verification is enabled in your account of MS? If so, you may need to create a password for the app:

  http://Windows.Microsoft.com/en-us/Windows/two-step-verification-FAQ

• BlackBerry Z10 Wifi not reconnect

  Hello

  2 Z10s (10.1.0.4181 - 10.1.0.4633) at different locations with Fritz 2! box 7390 on 5 GHz with firmware 5.50. A long time, then maybe 2-3 weeks there's problems begins. Tablets are not affected, so I guess that its Z10s of our fault.

  WiFi works, so I leave the location. After his return, the connection doesn't get restored. No network WiFi shown, turn on and off Alternatively WiFi on the phone will make me reconnected but I don't think that manual intervention is a solution. Any ideas what going on?

  Problem solved. Do not know how.

  Did an updated version 6.0 on AVM-roads. Major update on the Z10s conducted shortly after his works again.

• BlackBerry Z10 battery not charge

  charge the battery up to 90% that stuck to there. not 100% load complete. before this os bb10.1 have this problem. after update to os bb10.2.0.415 this problem coming. I need solution.

  my BlackBerry pin is {DELETED}

  MOD Edit: Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  With the phone off, plug the charger into the phone and the wall jack, 10 minutes, with the charger plugged in to the phone and taken to remove the battery for 3 minutes and then replace the battery and continue to charge the phone.

• BlackBerry Z10 voice notes

  Can you create voice on BB10 notes?

  If so, how?

  Can these memos be ringtones?

  Hey CarlaL,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Yes you can create voice Notes, it is part of BlackBerry Remember.  Create a new entry and you will see the option for the voice down note.

  You can also use the voice as a ringtone note, go to settings > Notifications and when you select the tone don't forget to choose the music to go and it is listed under the Voice folder.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Z10 can not set up my account on the Z10 POP

  I installed my POP account on all other phones, including all my ol' blackberry, windows, etc... but when I try to set up a POP account, an IMAP account, I get

  Server wxxxst.net for your emailaddress@email account does not, check your setting and try again...

  I found a solution... I read this post ( KB29891 ). The cause of the problem is that some providers like bell and rogers do not allow some outgoing smtp mail servers. The work around had to use my mail server of the Web site for incoming mail and my smtp.broadband.rogers.com of rogers for my outgoing smtp server.  I also use this setting on my outlook 2010... It worked.