BlackBerry Z10 Z10 won't wander in France

I landed in France this morning and I can not get my Rogers Z10, running the latest 10.1.0.273 software, connect to a local operator for roaming. It will connect only enough to provide telephone service SOS. No data, or regular speech features of work.

Here's what I've tried and/or noticed so far:

  1. I tried the device in Paris and Toulouse, so the issue is not specific to a particular region.
  2. WiFi connections work fine.
  3. If I change the network selection Mode "Manual" and scan, I see several options (Orange GSM, 3G; F SFR; and F - BourguesTelecom GSM, 3 G) everything I tried without success. The default seems to be labeled network 'F SFR. But no matter what operator I log in I get an error message on the Z10, saying: "only the emergency service is available."
  4. My APN is set to 'ltemobile.apn '. I've read elsewhere that I should be able to edit my APN because I installed 10.1 BB, but I can't. When I go to the page of the AFN, the text fields are grayed out and won't let me change them.
  5. Yes, I already tried reboots, taken from the battery, etc.

Any suggestion would be appreciated.

Probably the best contact Rogers.

Tags: BlackBerry Smartphones

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