Bluetooth, Can switch not work stop.

I use a hp proBook 4440 s and I downloaded the bluetooth driver intel from the hp Web site. I installed and activated the Bluetooth support service, but its still grayed out. I can't turn on at all. help please, thank you.

Hi Larry,

Thanks for posting your query in Microsoft Community.

I understand that the Bluetooth does not turn on and I'll be happy to answer your query. We will try the following methods and check.

Method 1: Run the hardware and devices Troubleshooter to diagnose the problem.

To open the hardware and devices Troubleshooter:

  1. Enter in the right edge of the screen and then click on Search.
    (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click find.)

  2. Enter Troubleshooting in the search box, type or click Troubleshooting, and then press or click on hardware and sound.

  3. Press or click on hardware and devicesand follow the on-screen instructions. You may be prompted for an administrator password or to confirm your choice.

Method 2: We will check if the Bluetooth support service is turned on.

a. press the Windows key + R

b. in the run, type services.msc and press enter.

c. right-click on the Bluetooth support service and verify that service is running, then set it to Auto start.

d. click OK.

Method 3: If the problem persists, I suggest you to uninstall the Bluetooth driver and reinstall it again once the computer manufacturer's support Web site.

Step 1: Uninstall the Bluetooth driver

(a) press Windows + X set button and selectDevice Manager.
(b) locate the icon of Bluetooth device driver and expand the driver icon.
(c) make a right click on the driver icon, then select Uninstall.
(d) follow the instructions on the screen to uninstall the driver.

Step 2: Visit the website of the manufacturer of the computer, and enter the exact model of your computer. Download the latest Bluetooth driver available on the site and install it.

See: HP Support - Software and Driver Downloads

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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