both bluetooth and usb not recognized, couldn't able to start and shut down properly. The message of the usb not recognized

popping up the message usb not recognized. It occurs when the network was slow and tried to disconnect internet directly unplug and plug the usb between mobile phone and pc. then it does not go away even system restore has been made. In addition, the bluetooth does not work. When I stopped PC properly but it will restart. at the same time when I start it up, but it does not occur. I closed again and then start again and works. However, it appears the message usb not recognized frequently.

To start with, try running the Fixit USB, here http://support.microsoft.com/gp/hardware_device_problems

Tags: Windows

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