Bought 2 products, shows 4 downloads?

Similar Questions

• I bought the product but my download does not record who and always wants to buy it.  I am connected.

  My trial of Adobe Creative cloud was missing so I decided to buy it.  (I got an acknowledgement, so it worked.) I downloaded Illustrator, then it says the download is complete, but does not record the fact that I already bought the product and connects me basically just return to the page where I can buy... that does not also record that I bought already.  However, I am always connected online.  What should I do?  I needed this ready for class in the morning.

  See you soon!

  -Alison

  Try the sign outside and signature at the back on Creative Cloud App

  Sign out, sign in | Creative cloud desktop application

  If it is not turned on, then I suggest you to check that your hosts file once entries

  Log, activation, or connection errors. CS5.5 and later versions

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• I bought the product off site key, never gave me the link to download

  I bought a product key for my windows 7 cost my $ 39 and I received an email telling me that my purchase was a success. now, I spent $ 39 on an produckt key that I can not find... it gives me no download link or whatever it is that I do?

  Are you sure that you don't talk about Windows 8?

  You can download it from there and use your product key to upgrade:

  http://Windows.Microsoft.com/en-GB/Windows-8/upgrade-product-key-only

• Support the contact - person I'm trying to communicate with a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page to contact technical support is a labyrinth and continues to loop back to the sa

  I am trying to contact a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page contact technical support is a labyrinth and continues to loop back to the same place without giving me any contact information! Help, please!

  Move the debate towards Adobe Creative cloud

  We have checked your account details, we see active participation of Photography Photoshop program.  Please make sure that you are connected with correct Adobe Id to Adobe.com to get it. You can check:Adobe Store | Order FAQ and your online payment

  To install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html, you can also Learn how to enable or disable Adobe applications from here.

  Kindly let us know in case you have further questions on your membership.

  I hope this helps.

• I just bought this product but can not find the download button

  I just bought this product, but can't find the download button does - what I do?

  What is "this" product?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I need a serial number to download the edition of Acrobat Pro DC schoolgirl and her teacher for MAC (download).  All I have is a product key.  I need the serial number to activate.  How can I get a serial number?  I bought the product download on amazon.c

  I need a serial number to download the edition of Acrobat Pro DC schoolgirl and her teacher for MAC (download).  All I have is a product key.  I need the serial number to activate.  How can I get a serial number?  I bought the product download on amazon.com

  Hello??

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• Hi - I signed up for the Adobe Creative cloud monthyly and don't know where to find?  I bought the product, but is not a file to download? What I have to do to get it on my laptop > how to find this > thanks :)

  I signed up for the Adobe Creative cloud monthyly and don't know where to find?  I bought the product, but is not a file to download? What I have to do to get it on my laptop > how to find this > thanks

  Install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Use your desktop app to install your programs of cc.

• I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find a year

  I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find an answer.

  Have you tried these links

  Adobe - Lightroom: For Macintosh

  Adobe - Lightroom: For Windows

• CC the first bought, but no way to download... No product on the page to download apps.

  CC the first bought, but no way to download... No product on the page to download apps.

  Need software today, but no one answers me.

  Download link on confirmed order:

  A confirmation email will be sent to you shortly. Print this page for your records.

  To access your products purchased in the future or to check the State of your order, check your My Adobe account.

  • Order date: June 15, 2013
  • Order number: AD008230985
  • Status: Processed

  We're sorry, but an error has occurred. To complete your purchase immediately, call Adobe phone sales at (800) 585-0774 to place your order, or try again later the Adobe.com .

  Invoicing and delivery

  Billing information:

  • Richard Hitchcock
  • Delivery information:

  Even

  Summary of the order
  
  US $ 19 . 99

  Renews every month

  (No VAT)

  Creative single-app cloud membership for Adobe Premiere Pro (one year)

  Quantity: 1

  Download
  $00

  (No VAT)

  Total part-time	US $ 19 . 99
  Promotion

  -

  US $ 0 . 00
  Expedition to the France

  US $ 0 . 00

  Tax

  US $ 1 . 37

  Total

  US $ 21 . 36

  Post edited by: Rave

  Hi rmhdata2,

  Please refrain from posting personal information about the public forum.

  If Premiere Pro is not listed in the Manager of the CC App to download your system might be incompatible.

  The App Manager lists only the software supported by your system configuration.

  64-bit support is required for Premiere Pro.

  Please check the technical specifications at: http://www.adobe.com/products/premiere/tech-specs.html

• I tried to buy Let It Be the audiobook version and it will not download. Said that I bought it, but will not download. I made another purchase at the same time and had problem now.

  I just tried to buy the audio book of Let It Be version. ITunes says that I bought, but it will not download. I did purchase just before that Let It Be one and it downloaded without problem.

  Is it is not currently downloaded from iBooks on your iPhone app, then it shows on the purchase tab in the download application?

• How to activate an old adobe acrobat computer XI edition from an obsolete laptop to my new laptop? I bought this product for my school, and we can't talk to any clown to rectify the problem, here in New Zealand!

  How to activate an old adobe acrobat computer XI edition from an obsolete laptop to my new laptop? I bought this product for my school, and we can't talk to any clown to rectify the problem, here in New Zealand!

  Install it on your new laptop using your serial number.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Some time ago I bought ADOBE production Premium Windows CS6. At the time where I actually responsible programs without any problems. Since then I have loaded windows 10 and lost the programs but had already saved the ZIP files.  I tried to load programs

  Some time ago I bought ADOBE production Premium Windows CS6.

  At the time where I actually responsible programs without any problems.

  Since then I have loaded Windows 10 and lost the programs but had already

  Saved files from the ZIP.

  I tried to load the programs today, but I get the following message

  Please insert Adobe Production Premium Disc UM6 - MUL

  Because it was a download, it is not a loading disk.

  Make a new download

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

• in 2012, I bought a package of cs6 - now my computer is running slow and I want to delate everything on it. If I delete the package I bought from adobe, can I download it again?

  in 2012, I bought a package of cs6 - now my computer is running slow and I want to delate everything on it. If I delete the package I bought from adobe, can I download it again?

  Hello

  You can install and activate the perpetual software (purchased) two computers of the same type (mac or pc), as long as you use it on one at a time. (lightroom is the exception because it is a product of multi platform, so it can be installed on the pc and mac platforms)

  For deactivation refer:- https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  To download please visit:-applications download Creative Suite 6

  Hope this helps!

• I am trying to download my software elearning in my account and it shows no download available, even if I paid for it and the data of the invoice is there. any help?

  I am trying to download my software on e-learning in my account and it shows no download available, even if I paid for this and the data of the invoice is there. any help?

  Oh, Yes, well, if you're talking about e-learning 2.0 Suite... it's several years old... I don't know if Adobe has no download access user around holding method for that long... or even until the next version of the product is released... especially these days with the preference of creative cloud.

  Always take the downloads, you have access to and store their future use yourself

  You can try this (which came in another post on this forum):

  Download the free trial version Adobe Elearning Suite | Adobe Elearning Suite 6.1

  But it is for the latest version of eLS, not v.2.0. It can be a real challenge to find the installer for v2...