Bought a license for Photoshop LR6 perpetual, but Download Manager offers only CC

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• I bought a license for Photoshop, but when I run it, it is always considered as an evaluation version.

  Hello

  I just bought a student license with Photoshop and light, but when I run the program. It is always considered

  as a trial version and offer me to activate a license.

  Do you know why?

  Thank you

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I can't find Photoshop CS6 extended on Download Manager adobe, only the photoshop cs6 ordinary.

  When I confess that the extended trial of Photoshop CS6 download link on the Web site, I came back to the Download Manager from adobe that is not the long version, the normal one.

  And what about x 64 versions? normal installation package includes both platforms?

  All tests of the PS are the extended version. Only when you buy the product serial number will determine Standard or extended. Yes, it contains both 64-bit and 32-bit versions.

  Mylenium

• I bought a download for Photoshop elements 12, but she didn't offer me an English version download - can anyone help please?

  I bought a download for Photoshop elements 12 but when I try to download it following the instructions I gave me, it does not offer me an English version to download.  All the suggestions/help please?

  You can try to download the trial version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

• We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please, help us to solve

  We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please help us solve this problem.

  Most likely, you will need to contact Adobe to reset your license.

  Contact the customer service

• I just bought a license for an image, but the watermark is still there. How can I remove it?

  I just bought a license for an image, but the watermark is still there. How can I remove it? The FAQ says the high resolution is available after purchase.

  There are several threads on this...

  Go to your "history of license."

  

  Click on the image you want to download to go to the details page for this image.

  

  Click on the "download the desktop" (or wherever you want) link

  

  The downloaded version will be the watermark removed.

• I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  You will probably have to contact the Support from Adobe directly through chat or by phone when they are available.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install.

  Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install. Error: installation failure, Setup has encountered an error that was preventing the installation. Contact the manufacturer of the software.

  Thanks for posting the file install.log located in ' / var/log/install.log ' on a site so that members of the forum can have a look at the Setup log.

• I am trying to download Lightroom on my computer but it does not work.  I bought a license for this, do I need a serial number or something?

  I am trying to download Lightroom on my computer but it does not work.  I bought a license for this, do I need a serial number or something?

  Thank you for your response.  I called Adobe and they have managed to solve

  the question.

• I bought a license for Adobe Stock photos, and the watermark. What should I do?

  I bought a license for Adobe Stock photos, and the watermark. What should I do?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  Krzysztof salvation,

  Are you saying that you have followed the instructions provided by Brad, I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?  and you are unable to download images without the watermark? Please provide the steps that you use to better we can help you with your problem.

  EBQ

• How can I purchase a license for Photoshop only? I don't need a month or one-year subscription!

  How can I purchase a license for Photoshop only? I need a month or a one year membership, I want to have a product that I can use as many years I need. PS I am a student so that I can get a discount with such condition? Thanks in advance for the answers.

  Sorry to disappoint you but Photoshop is no longer available to purchase outright, to instead rent you it for as long as you need. Research on the good side, if you were able to buy Photoshop it would cost $1000 as was the retail price of the latest version to be sold directly to customers. You can get Photoshop for $10 per month now, which is certainly better than paying $1000 for it?

  Terri

• Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I lost the license for Photoshop and After Effects when updating to CC, 2015

  When I updated all of my applications to 2015 CC, I lost the license for Photoshop and After Effects. All my other apps are not affected. I tried following the instructions here: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it still says that there is no license associated with my account.  I'm running OS X version 10.9.5 and I version the full creative cloud student. What else could I do to retrieve my apps? Thank you.

  Christina I would advise you to Contact Customer Services and report this issue and they will be able to help you accordingly.

• I bought a license for adobe exportPDF... How can I download it to my computer?

  I bought a license for Adobe ExportPDF, but I can't figure out how to download it on my computer. This isn't a part of the adobe creative cloud download that I also have a subscription for. any help would be appreciated.

  Thank you!

  Alexis

  Hi Alexis,.

  There is nothing to download with a subscription ExportPDF. You just need to connect to https://cloud.acrobat.com/export with your Adobe ID (email address) and password. You can also access the service via Adobe Reader, if you wish. If you don't have a reader, you can download it from http://adobe.com/products/reader.html.

  Please let us know how it goes.

  Best,

  Sara

• I pay for Photoshop and Lightroom, but cannot use

  I pay for Photoshop and Lightroom, but cannot use

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Exactly what version of the program do you have problems?

  This error message you see?