Bought the MAC of Acrobat ProDC instead of WIN version version

Similar Questions

• I bought a copy of acrobat pro student DC online version threw office depot and the serial number provided for me is incorrect

  I bought a copy of acrobat pro student DC online version threw office depot and the serial number provided for me is incorrect

  Numbers of students and teachers edition series, redemption codes and product codes

• I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

  I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

  Hi Rob,

  What is happening in Mode safe? If you can install it in Mode safe mode then delete all entries in startup via msconfig as this could conflict with the program.

  If this does not work, saving all the data of your administrator account, you can delete the account and recreate it.

  Kind regards

  Rave

• I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do?

  I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do? I asked Acrobat, but they do not respond. Acrobat my good but support programs does not work. Lars-Eric

  Hey lars-erice55549461 ,.

  Would like to inform you that Acrobat Reader DC(free version) to view PDFS, Acrobat Pro DC (paid version) is the program for editing purposes.

  It seems that you are always working on Acrobat Reader DC, ask you please, open the file in Acrobat Pro DC & works in this program.

  If you have not downloaded the program, then use this link:- Download Adobe Acrobat DC (DC) | Company or VIP

  Kind regards

  Christian

• Hello, today I bought the creative cloud Acrobat (photoshop/Lightroom). I bought the 1 year license! And now I can't opn Photoshop because Photoshop said: Test is on buy a license key! And in Lightroom: performance 30 days! Have not now what I shoul pleas

  Hello, today I bought the creative cloud Acrobat (photoshop/Lightroom). I bought the 1 year license! And now I can't open Photoshop because Photoshop said: Test is on buy a license key! And in Lightroom: performance 30 days! I don't know what I have to do please help me!

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I bought the complete Adobe Acrobat online in August 2013, has received a number of 'touch' activation and now need to download a copy to my new laptop that runs on Windows 10.  When I get home "key/serial" number I get a message that it is not Virginia

  I bought the complete Adobe Acrobat online in August 2013, has received a number of 'touch' activation and now need to download a copy to my new laptop that runs on Windows 10.  When I get home "key/serial" number I get a message that is not valid.  What should I do to get my product loaded on the new computer?

  Hello

  Please see: -.

  Error "serial number is not valid for this product". Creative Suite
  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  To locate the serial number:

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the student of Photoshop C6 at Best Buy version and installed on an iMAC intel processor.  How to get software key for resettlement.

  I bought the student of Photoshop C6 from Best Buy version and installed on an iMAC intel processor.  The hard drive is faulty and needs to be changed which will require me to reinstall Photoshop C6 on the new hard drive then replace it.  How can I find the numbers that I have to (software key etc.) install the software on my new hard drive.  I have the Photoshop C6 disc with the top software

  but none of the numbers.

  See here: find the serial number of your product Adobe quickly

• Where is the folder of stamps on the mac for Acrobat Pro Xl?

  A month ago, I downloaded dynamic stamps for receipts and paid and 'installed' on a mac under OS X teammates.

  It's forward.  I did some research forum and he gave me instructions to copy the. PDF file with stamps containing java scripts to a folder on the mac.

  Now, a month later, I find that I do on my mac.  I'm looking for the folder of stamps on the place where 'install' the. PDF file again and can't seem to find the stamps on the mac folder.  I tried to create the stamps folder to see if it would take and acrobat did not recognize.

  I tried to use the console to search for the folder of stamps for the user and the application without success.

  Any help would be great.  I know it works because I was able to install properly on a mac in the past, I have just has not copied down the instructions and can not reproduce it.

  Thank you.

  It's in your username (home) > library folder. In the latest versions of Mac OS X, it is hidden by default.

  In the Finder, hold down the Option key first while choosing go > library so that you can see it.

  Then found in:

  Library > Application Support > Adobe > Acrobat > 11.0 > stamps

• bought the Mac os from creative suite version 6, Windows necessary

  Hello

  My husband came out and made me the Creative Suite 6 today. It would not install and I realized later why - the disk in the pack instalation is for Mac OS.

  My pc are all Windows Basic. Can I use the license he paid?

  Hi Amanda,.

  The Mac version does not work on Windows. Just return the product to the Mac version, and buy the Windows version. If you want to Exchange instead of return, then contact the Support from Adobe to make a swap of platform. Chat support is better to solve this problem.

  Here is the link contact via Chat: http://www.adobe.com/support/chat/ivrchat.html

  Kind regards

  Fatiha

• I have photoshop 5.5 installed on my old computer, so I bought a new computer, but it will not install so I bought the upgrade photoshop elements 13 and award-winning 13, but it will not download to my computer.

  How to install the new version?

  It's not like you have purchased an upgrade to Photoshop.  You say 5.5, which I suppose is CS5.5.  Photoshop Elements is a watered version of Photoshop that is not an upgrade, unless you have earlier versions of the PSE and PE you don't have versions of qualifications required to use updates.

• I bought the software Adobe Acrobat Pro DC full - English - Mac - download... It says error and it is not downloading... I contacted the online support and they directed me to the forums... Can you help me please?

  I bought 28 and I'm having difficulties with the download of the software... He said: error...

  Try the link below:

  Download the Pro or Standard of X, XI or Acrobat DC versions

  And if it does not try to change the browser.

• I bought the mac version of PSE13, and I was wondering if I can download it and use it on my PC.

  Using my PC a lot more now so I was just wondering if it is possible to change the platform.

  You can check the link below:

  Exchange a product for a different version of the language or platform

• Bought the wrong version of Adobe Acrobat Pro. Help, please!

  I bought the Windows from Acrobat Pro DC version by mistake and need the Mac version. I find anywhere where I can contact someone to help me with this. Please can anyone advise what I should do to fix this problem. There must be a way to be in contact with a product return/switch. Thanks in advance.

  Vanessa

  Hi Vanessa,

  If it is a subscription to Acrobat DC it will not count as you need for her license through your Adobe ID, however if it is a retail license then you must contact our customer support team to process the return and order a new one.

  Kind regards

  Rave

• Improperly bought Win version instead of the Mac version

  Hello

  I just bought Photoshop elements instead of the Mac version 14 but, I bought the version of Windows. How can I cancel this transaction and buy the Mac version?

  Thank you.

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.adobe.com/x-productkb/Global/Service-CCM.html - or try (deleted by the moderator)