I bought the mac version of PSE13, and I was wondering if I can download it and use it on my PC.
Using my PC a lot more now so I was just wondering if it is possible to change the platform.
You can check the link below:
Exchange a product for a different version of the language or platform
Tags: Adobe
Similar Questions
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I bought CS6 disk for my computer a couple of years ago. This computer doesn't work anymore so I have a new but this computer does not have a disk drive. I was wondering if there is a way for my CS6 download on this new computer without having to buy a new copy. I still have the box and all the codes. Thank you
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
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I have CS6 web and design premium for Windows, but I bought a MAC and I was wondering if I can download serial number to work on the MAC instead of my PC?
Thank you very much
Aimee
Product change or the language platform
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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By a mistake, I bought the Pack of creation/PS Elements for windows. Still not downloaded it. How could I change for mac-version?
Very grateful for answers!
Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists please get back with the below mentioned information.
- OS version:
- Browser version:
Thank you
Atul Saini
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If I bought the English version upgrade Lightroom 6 Why isn't she let me download?
So I bought an upgrade to Lightroom 6 and clicked on buy English version for mac, then my downloads appear in my account and it only offers me the multiple language version. Why is this?
Hi Lisa,
Please download Lightroom 6 from this link:
Digital photography software | Free download Adobe Photoshop Lightroom CC trial
After that get it serialized by following this link:
Adobe Photoshop Lightroom Help | Serialize Lightroom trial to activate like Lightroom 6 CC
Hope this will help you.
Concerning
Megha Rawat
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Just place an order for Photoshop and Premiere Elements. I ordered in error windows version. I need to change the Mac version. Already obtained serial numbers, but I have not downloaded anything. I called the customer service that they me transferred to HIM and HE asked me to go to the cat. Chat is always busy. How can I change the version before you download?
Javifran1234,
To cancel or change orders online, please visit this link:
Cancel or change orders online
Guinot
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I bought the wrong version of Adobe Elements
How do contact someone to change the version of Windows to Mac?
I thought I ordered the Mac version of Photoshop and Adobe Premiere elements but when I went to the download area its all windows?
Hello
Please see a product for another language or version of trading platform
Hope that helps!
Kind regards
Sheena
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I bought the monthly version, but he had only one test.
I bought the monthly version, but in my creative cloud has only been trial how I could use it only for 30 days. I want to know why trial showing that even I paid each month.
And when I checked my account my creatively adobe cloud is not monthly paid (pupil free) what's wrong with my account... is this application problem or issue account. ?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
If the Adobe Id on the forums has no active membership/license under CC.
Please confirm the good Adobe ID, in which you may have subscribed.
Kind regards
Sheena
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Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.
No need to buy again, you can exchange the product for the Mac platform.
Exchange a product Adobe of a different version of the language or platform
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I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac. I need to exchange the correct software
Hi K.Winger,
In order to get this change, you need to take assistance from our support team cat.
Please Contact Customer Care
* Being to ensure that you are logged on the page with your adobe ID
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I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.
Hi Charlay,
Yes, you can download Lightroom on your Mac computer from this link: Install Photoshop Lightroom
And you can then activate Adobe programs on two machines, you will be able to activate it without having to buy it again.
Kind regards
Claes
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Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
You can try this site
Exchange a product for a different version of the language or platform
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I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
If it is CS6, read the following:
Product change or the language platform
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
You can also try:
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
If this isn't CS6, you will have to work the things with which resell it to you. Adobe does not sell the old versions.
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I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?
Hi Dcee3,
Acrobat Standard was developed for the platform Mac Mac version is not available. It can run on a windows machine.
Kind regards
Anand
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