Brand new, fresh out of the box, DSC-HX50V is having all kinds of problems

On my third attempt to get a HX50, sometimes finally B & H Photo today.  I'm so excited as I opened the box, then plug it in to make sure that the battery is charged.  I unplug, pop in my SD card, turn it on and do the initial setup routine.  I finished the initial installation, the lens comes out and I think, «Here we go...» "But I see on the screen, rather than the other side of the room?  'Access... '. "I see it on the screen for the next two minutes until the screen turns off alone...  Press the power button two times and it comes...  Leave would be for an hour while I desperately search the Internet to see if this is normal (without success, btw).  Click on the button of power twice, its always there...  Mocking me... Tease me... Make fun of me... Why oh why am I tortured that way?

Finally... I try to turn off the camera by holding down the power button...  No luck.  I eject the SD card (to be noted that the access lamp is not lit). It's always "for access to the...» "So I eject the battery to force power off.  Pop the battery, turn on the camera, the lens retracts, lens extends, I see the General information on the screen (battery level, 20 M, Focus tracking, etc...) and no image... Nothing...  Just a white background, black... Try to turn off and the power button turns off just the screen, but the lens remains extended and the screen lights up immediately when the power button.  What the...? ! ?

Then... What I have is a camera that will only show that "access to the...» «When a SC card is inserted, will show the General information but no picture when the SD card is not inserted, the shutter button does nothing, movie button does nothing, watch play button "to access to the...» "for a while before returning to the general info, change the mode, all other buttons dial mode only do something if I shortly after you turn on/off the camera (if I let the screen press on shut down, or turn off the screen with the power button, they will cease to respond to the pressures on) and the power button turns on the camera and turn off the screen , but do not turn off the camera.  Oh Yes... The Toolbox in the menu of the screen blanks, but never sends me into the menu of the box tool.

Then...  I was wondering... I'm SOL?  Can I reset the device to factory settings and start over possibly fix everything that's wrong?  Is this a defective unit that I have to return to the B & H and hope they can replace in less than a lifetime?  ???

Thanks for all your help.

~ Kiss of Azrael ~.

Too bad... I understand that if I plugged the camera, then lit, it lights up in playback mode. In playback mode, all the buttons worked, I was not only able to reset the camera, but also able to format the SD card, which got rid of the ' access to...» "Unfortunately, none of these things toned down the main issue of the camera being completely unusable designed for the purpose of taking a photo and video recording, so I guess it's back to the store and either I'll treat the excessive expectation and additional spending, to get it replaced, or just go with another camera altogether which maybe actually available in a local store... That's life...

~ Kiss of Azrael ~.

Tags: Sony Products

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