brick x120e - doesn't have a BIOS update

Hello

I tried to update the BIOS of my x120e (0596-2RU) of Windows 7, it got stuck (no progress for more than half an hour), now the laptop is brick (the screen does not light; there is no beeps, just the fan is activated).

I think I followed all the instructions (fully charged battery etc.), but here in Ireland, said customer service failures updated BIOS are not covered by the warranty (unlike what say some people on these forums).

What are my options now?

Thank you very much!

rufus82, welcome to the forum,

I would suggest that you contact support again and again ask a fix under warranty so once you get no satisfaction, you should simply state that you are not satisfied and wish to register a complaint, the CSR will be able to do it for you.

Please be sure to note the name of the CSR you speak and also request a call number, the phone number might be useful at a later date.

Tags: ThinkPad Notebooks

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