Brightness (F2/F3) stopped working on HP Envy 15 j067cl

Hello

I hope someone can help me because I become extremely frustrated.

I have a laptop of 64-bit Windows 8.1 - HP Envy 15-j067cl

I can't adjust the brightness using the F2/F3 keys.  Unfortunately, it is locked on the absolute intensity setting which is too high.  I've searched these forums for different fixes, but none of them worked.

Any help would be greatly appreciated.  Thank you.

I solved the problem! I had installed this Splashtop software that is used to connect to your computer via a mobile device.  He installed a monitor driver that takes precedence over the default.

Tags: Notebooks

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