Pavilion 15-p097TX: brightness keys screen has stopped working

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  Hi @Jen81 ,

  Thank you for visiting the Forums HP's Support and welcome. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

  Thank you.

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  List of devices
  Created using DevManView

  Device Name	Manufacturer	Service	Code of Type of device	Name of Type of the device	Device ID of Instance	Location	Capacity of	Config flags	Disabled	Connected	Peripheral register 1 time	Device register time 2	The drive letter	Driver description	Driver version	.inf File	.inf Section	Driver Date	Record of pilot time
  HID-compliant device	(Standard system devices)		HIDClass		HID\ATML1000 & Col01\4 & 2101be6d & 0 & 0000		0x000000e0	0x00000000	NO.	NO.	13 12. 2012 0:33:49	13 12. 2012 0:33:49		HID-compliant device	6.2.9200.16461	Input.inf	HID_Raw_Inst.NT	21 6. 2006	26 1. 2013 11:34:33

  Hello

  I use Samsung ATIV XE700T and win 8.
  Happens to me too after I uninstalled the current Wacom driver (7.1.0 - 8-Win8) then install (7.0.9 - 5 - Win 7).
  Then why I have installed Win 7 driver if I win 8 as an operating system?
  Well, my pen was not working on Adobe Flash Professional (worked nowhere else). So after that I installed the Win 7 driver it started working on perfect Flash too.
  I don't know if you've already discovered but if you plug a usb device, finger touch works for awhile, then again stops working. And the same thing happens when you plug the device you plugged in.
  As I am an Illustrator with the stylus on the Flash for drawing is a priority for me so I did re-install the driver for Win8 again.
  Solution:
  
  
  1. go to "Control Panel-> programs" and uninstall the driver current (ISD Tablet).
  2. restart your computer.
  3. download and install this driver.
  4 restart your computer.
  
  
  You're done!
  Kind regards
  Kemal KAYA

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  Touch screen no longer responds to any contact afer 9 months use.    Details of the said system - touch compatible HID "this device works correctly.

  Hi JohnSevenoaks,

  Welcome to the HP Forums!

  I read your post on how your touchscreen no longer work, and I would be happy to guide you to a resolution! To start, I have to ask you a few questions:

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  Problem post: driver Synaptics updated through HP.com, scanned troubleshooting my computer through HP.com and check many areas. Nothing has solved the problem.

  Hi @DawnK ,

  Thank you for visiting the Forums HP's Support and welcome. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

  Thank you.