Broadcom BCM43xx WLAN disappeared

Compaq Presario F700 with a card Broadcom BCM43xx WLAN internal running Vista 32 bit.  After two years of trouble-free operation, after a MS-update, all of a sudden my PC does not see the internal WIRELESS card.  After having consulted the web, I tried two solutions.  I replaced the WLAN card.  No results.  I got a USB WLAN and that works very well.  After a few MS Update, the internal WLAN card has been recognized, Self installed and everything has been corrected... until I put the machine to sleep.  When he's awake, without WLAN.  Back to the dongle.  Some time later, I installed some other SW and the wireless card was recognized with the same result, he worked up a sleep and then was lost.  This product seems NOT hidden in Device Manager.  CANNOT install this product as material heritage because it does not exist in this list.  Here is a screenshot of Device Mgr: http://flash412pix.home.comcast.net/~flash412pix/DeviceMgr-NO-WIFI-Card.JPG

Yet the system information clearly show the machine 'sees' the card.  But the MAC is missing as well as other important information. http://flash412pix.home.Comcast.NET/~flash412pix/SystemInfoWIFI-card.jpg

I downloaded the Broadcom drivers and reinstalled them but the machine refuses to see the internal LAN card.  I have no usable restore point.  What will restore the RECOGNITION and operation of my Broadcom BCM43xx WLAN card?

Hi Flash412,

You can try the following steps and check if it helps.

1. click on Start, type Device Manager in the start search, then press on Enter.

2. in the left pane of Device Manager, open the node that represents the network adapter , and then right click on the input of the unit.

3. Select Properties , then check the option allow this device to wake the computer.

4. click on OK.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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