burner CD/dvd does not burn but plays the media on drives

I tried to burn music on a blank cd but it keeps opening the cd/dvd tray and invites me to insert a blank disc. I also tried to burn a movie I would have done on a dvd, but does not recognize the blank dvd even though it's brand-new. He seems to be able to play CDs and CD-ROMs, but does not burn. pls help. Don' don'tknow what else to do. I already uninstalled the cd/dvd drive and installed again, no dice. Thank you!

Hi mamiskorason,

The following suggestions may be worth looking at:

1. run the automated Microsoft Fix It's that automatically diagnoses and fixes common CD burning issues.

The problems of the CDs or DVDs

2. in addition, please go through the various other suggestions in the article below.

Troubleshooting the CD or DVD in Windows Vista drive problems

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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