Burner CD DVD error dirty
Bought a laptop HP Pavilion 17 "last Christmas. I was facing DVD hard drive since then (proably more than 1000 so far). The DVD - RW has been intermittent and have used external DVD RW. Portable DVD burner returned an error saying today 'CD burner dirty' and wouldn't read DVD. Is there a solution to clean easily, or should I buy another internal DVD unit? Thank you
Hi @JFish53,
Welcome to the HP Forums! I read your post and wanted to help.
I understand you are trying to copy DVDs to portable hard drive, but it has stopped working and gave you an error message "CD burner dirty."
Here is that a document can help:
HP computers - drive cannot read disks (Windows, 10, 8)
Let me know if it helps.
If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.
Kind regards
Tags: Notebooks
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