Buy 14 elements Photoshop from adobe online... I need the mac version not windows :-(
Is it possible to change my online version?
I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...
Hello
You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html
Alternatively contact our the customer service here https://helpx.adobe.com/contact.html
I hope this helps!
Tags: Adobe
Similar Questions
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Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?
I did the same thing, but have been unable to find a way to get them exchanged. Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature. I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box. I bought the electronic download version, I have no need of whatever it is shipped. The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen. I have never been so frustrated in my life from a company. I want to be able to use the product without having to pay for it.
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What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
You can try this site
Exchange a product for a different version of the language or platform
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I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?
For cancellation, please contact support
* Please sign with your Adobe ID *.
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Here's a link to info on swaps of the platform.
Product order | Platform, language Exchange
If you want to try to contact Adobe support to try to get an exception, Start here after selecting the relevant answers, choose "still need help? Contact us. "and the option to contact (or phone) CAT.
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Hello
You will be able to access Photoshop CC 2015 (trial), however using the trial version older is not the option.
You can download the installer for Creative Cloud from here:
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Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?
Hi Jeremy,.
You purchased Photoshop elements 14 for windows that will not work on mac.
In order to get to the Mac platform, please Contact Customer Care
They cancel this order for the windows platform.
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I order Adobe Photoshop elements 13 for use on iMac-is in the order indicated by Adobe for Windows - I need to download the Mac elements 13
????
Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552
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Adobe Premiere Elements: I bought the Win version but need the Mac version.
How can I change my order? Any ideas what to do?
By reading all of the other threads, there is no easy answer or how to do it.
No idea how I can get a working key...
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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Ordered WIN version of Adobe Elements and management 14 instead of the MAC version
Is it possible to cancel this order? I made a mistake. I need the MAC version, but rather ordered the WIN version. Please notify. How can I contact Adobe and get this resolved?
To return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html or 800-585-0774
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Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.
No need to buy again, you can exchange the product for the Mac platform.
Exchange a product Adobe of a different version of the language or platform
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I made a mistake. Buy Adobe Premiere elements 13 but BONES badly chosen. Now, I got the Windows version, but I have a Mac. How to transfer my license for the Mac version?
Here's how to swap: order product. Platform, language swap
but I think that your license is double platform. Download the mac version and see if your serial number will be activated. If this isn't the case, at least, you will have the 30 day trial to use while you wait for your platform swap.
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.6| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.
Hello
You can also see Cloud Creative applications back in test mode after an update until 2015 for CC
Hope that helps!
Kind regards
Sheena
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I'm going to buy light CC + photoshop, my adobe ID is the DK but I want to download the UK English version, what to do?
Hi, Svend, check the details in the link: https://helpx.adobe.com/creative-cloud/kb/change-installed-language.html
I would like to know if that's what you're looking for.
-Atul Saini
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I have another laptop that I use from time to time, how can I get my photoshop from adobe on it?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
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