Ordered WIN version of Adobe Elements and management 14 instead of the MAC version

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• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul

• where can I load adobe element 9. If I use the link of the item it will be me talke version 12 and I don't know if my series works for version?

  where can I load adobe element 9. If I use the link of the item it will be me talke version 12 and I don't know if my series works for version?

  Certainly, your Elements 9 serial number will not work to 12 items.

  You can re-download Adobe Elements 9

  Download Photoshop Elements products | 9, 8, 7

• So I boughtboth Prime Minister adobe elements and the normal time of 14, but every I try to download it, it freezes on "extract files" can anyone help?

  So I boughtboth Prime Minister adobe elements and the normal time of 14, but every I try to download it, it freezes on "extract files" can anyone help?

  Please see:

  Troubleshoot installation | Adobe Photoshop Elements & Adobe Premiere Elements for Windows

  Troubleshoot installation | Photoshop Elements, Elements first. Mac OS

  Troubleshoot and resolve installation errors

  I hope this helps.

  Concerning

  Megha Rawat

• Buy 14 elements Photoshop from adobe online... I need the mac version not windows :-(

  Is it possible to change my online version?

  I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...

  Hello

  You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  Alternatively contact our the customer service here https://helpx.adobe.com/contact.html

  I hope this helps!

• I bought the Win instead of the Mac version. What bo I do?

  I bought the Win instead of the Mac version. What bo I do?

  Contact Adobe Support by chat or phone and ask for an Exchange.  You shouldn't have to do a platform Exchange and lose the opportunity to Exchange at a later date due to a purchase that's probably not your fault.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Improperly bought Win version instead of the Mac version

  Hello

  I just bought Photoshop elements instead of the Mac version 14 but, I bought the version of Windows. How can I cancel this transaction and buy the Mac version?

  Thank you.

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.adobe.com/x-productkb/Global/Service-CCM.html - or try (deleted by the moderator)

• accidentally bought instead of the mac version pc version

  Hi, I just bought this but accidentally, I bought the version of Windows instead of the Mac version.  I can't find anywhere on the site where I can contact them to spend.  I did two live cats and they said that they would change it for me, but I got nothing and now chat doesn't seem to be an option.  Can someone tell me how to contact this address?  Thank you!!!

  Here you go: a product for another language or version of trading platform

• I just moved from windows to mac and changed my photoshop and lightroom, but now continues photoshop and lightroom stopping self on the mac, mostly photoshop and lightroom, anyone know why?

  I just moved from windows to mac and changed my photoshop and lightroom, but now continues photoshop and lightroom stopping self on the mac, mostly photoshop and lightroom, anyone know why?

  Yes, never make it.  I think Mac Yosemite by default active Standby Mode.

  Nancy O.

• I bought 13 PS elements and did not know that the Windows Vista operating system is not supported by this version.  How can I exchange the PS13 bought for a version of Photoshop that supports the Windows Vista operating system.

  I bought Photoshop elements 13 and did not know that the Windows Vista operating system is not supported.  How to exchange the 13 elements of Photoshop for a version of Photoshop that supports the Windows Vista operating system?

  Adobe does not sell older versions of their software, the best you could expect if the software will not work on Vista is to get a refund.

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Blog customized in Adobe Muse and British Colombia cannot get the body copy css to work

  Hello

  I created a blog through Adobe Muse and Business Catalyst customized instructions, I found in a video.

  Seems like everything works most of the time with the addition of styles custom to modulestylesheets.css however, not for the life of me I can get the text of the

  blog to cooperate. At least according to the video I am following.

  It's the css instructions, I add, and it is the only part that doesn't work - will not change. My guess is something somewhere else than this horse, but I'm not.
  
  / * body of the blog text * /.
  . post-Corps
  {
  color: #534741;! important;
  Police-family: muli; without-serif;! important;
  do-size: 12px;! important;
  Police-weight: 400;! important;
  padding: 0;! important;
  line-height: 84px;! important;
  }

  As you can see - I even added the tag to see if it would work, but still nothing. I am at a loss and need to have this site complete and launched with new area tonight!

  The link:
  http://lisastendig.BusinessCatalyst.com/embodiment-blog

  I'm trying to get the copy of body to be the Muli police but also with a few good Interline spacing.

  I hope that someone can help you today - so it would be very appreciated. Thank you!

  Hi BubbleHouse,

  I checked the layout of details of blogs and seems family of police entered the embed code of the blog and it is preceedence containing the css system.

  You can go to the blog content and change the font family: calibri, serif police-family: inherit, it should take the modulestylesheet.css police

  Kind regards
  Radi amin

• Downloads of the Windows of Skype for Mac version, instead of the Mac version... Please help

  I'm trying to download the Mac of Skype on my Macbook, but whenever I try downloading, the Windows file is downloaded to my Mac and not the Mac version. I tried this several times now, and I double checked to make sure that I'm clicking on the Mac version to download, but I am unable to get the Mac version. You will advise please?

  Try this link to download the .dmg Installer:

  www.Skype.com/go/getskype-MacOSX

  
  
  Please note: I do not answer requests for help via private Message.

• got the computer, needs update and my name instead of the former owner, please help

  Purchased from personal, but he left all her things, but has not received the disc to reinstall or updaye, then, how can I do this without crashing the computer?

  Thank you.

  Buy a used computer, it's always a good idea to reinstall Windows to restore to condition buy and go from there.  It eliminates any malware content and possible questionable.   In the last semi computers OEM (Dell, Hp, Acer, etc.), there is a recovery partition on the hard drive that can restore your machine bought as a condition.  The manufacturer saves a dollar or two for the supply of the discs.  Usually it's hit a key or combination of keys when the first splash screen appears when you start the computer.  Go to the manufacturer's website, click on the link "Support" and search for "Download" and download the manual for your computer.  It must contain instructions on how to restore it.

  If you decide to keep your current configuration, but to change the name of the owner, please see the following article:
  "How to change name and company information after you install Windows XP"
    <>http://support.Microsoft.com/kb/310441 >

  HTH,
  JW

• keyboard keys change symbols in red. I would like to change itself can use quotation marks and question marks instead of the capital, etc. who are now working.

  keyboard keys change the symbols in red on each key.
  I want to change back so I can use quotes and mark instead of the capital points, etc. that appears now, when I hit the SHIFT key.

  What type of computer you are using

  in what application are you facing this?
  You can also try to perform a system restore to an earlier time to check if the question

  If it's a laptop computer consult the manufacturer for help

• I bought Adobe Photo and managed to install the App. It shows a black screen Uni without options below the cloud creative logo. Any help?

  I started talking to someone earlier and had to leave before they could help me a lot. I tried to open another cat, and he repeats to me restart my browser, even though I have several times. They said they would leave it as an open ticket, but I can't find any ticket system to respond or interact with.

  My problem has been resolved - I logged on via a different browser adobe support to return to support cat. With their advisor, I had to do a right click on the desktop select "configure switchable graphics" and assign them to "power saving mode" and it worked. When I restarted Adobe CC it worked.