What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
You can try this site
Exchange a product for a different version of the language or platform
Tags: Adobe
Similar Questions
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I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?
For cancellation, please contact support
* Please sign with your Adobe ID *.
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A few weeks ago I bought the right product on the University shop, I bought adobe design & web premium cs6 student and teacher license (STL) - windows, but I need the mac version, I can trade?
You can exchange languages/platforms for a product that you own if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
If it is CS6, read the following:
Product change or the language platform
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
You can also try:
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
If this isn't CS6, you will have to work the things with which resell it to you. Adobe does not sell the old versions.
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I accidentally downloaded the elements of photoshop for windows PC, but I have a Macbook air. Can you help me to switch to the Mac version without having to pay for a new download of the software or the license?
Go to Adobe to get a refund and then download the right version
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?
I did the same thing, but have been unable to find a way to get them exchanged. Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature. I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box. I bought the electronic download version, I have no need of whatever it is shipped. The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen. I have never been so frustrated in my life from a company. I want to be able to use the product without having to pay for it.
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I bought photoshop in 2012 and installed on the mac, I had then. I lost the disc and need this computer. How do I install it on my new computer. Any help would be greatly appreciated. Thank you. Josh
I hope you find the serial number... but if not, it may be worth mentioning that you can use Photoshop and Lightroom for $9.99 / month. It's a big dea; : Lightroom and Photoshop | Plan of creative photography of cloud to Adobe .
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I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac. I need to exchange the correct software
Hi K.Winger,
In order to get this change, you need to take assistance from our support team cat.
Please Contact Customer Care
* Being to ensure that you are logged on the page with your adobe ID
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If I bought photoshop for windows and now changed to a mac can I use my version of windows somehow?
Exchange a product for a different version of the language or platform
Mylenium
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I just bought 14 items and must have missed something because the order only gives me downloads for Windows and I'm on Mac. I have the serial number for Windows download. How to move to Mac downloads?
Hello
Please see a product for another language or version of trading platform
Kind regards
Sheena
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Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?
Hi Jeremy,.
You purchased Photoshop elements 14 for windows that will not work on mac.
In order to get to the Mac platform, please Contact Customer Care
They cancel this order for the windows platform.
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Issue of the company.
At first glance, this should have a simple answer. Of course the Windows 2010 KMS key for my good company?
Only I think Yes, because using a Windows client (which is Windows 10) KMS key on the KMS host allows only version and low-level Windows client KMS Activation for Vista and Windows 7/8/8.1 - no server product. Certainly in the past, this has been the case.
In the past, this was not a problem because the server and the client product were released at the same time and you would just install the KMS key last Windows Server product on the KMS host computer. Once installed, it would activate the time server and client OSs contacted the KMS host. For example my server currently has an installed server 2012-R2_VOLUME_KMS key, which activates the right client and server versions of Windows 2008\Vista.
So my question is, what key to KMS server do I use on the KMS server, to enable 10 activations and activation 2008r2\2012r2 Windows Server Windows in 6-9 months before Ms. free and publishes a key KMS Windows Server 2016?
This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers) -
By a mistake, I bought the Pack of creation/PS Elements for windows. Still not downloaded it. How could I change for mac-version?
Very grateful for answers!
Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists please get back with the below mentioned information.
- OS version:
- Browser version:
Thank you
Atul Saini
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Adobe Premiere Elements: I bought the Win version but need the Mac version.
How can I change my order? Any ideas what to do?
By reading all of the other threads, there is no easy answer or how to do it.
No idea how I can get a working key...
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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What should I do if I share an Apple ID with someone else and want to separate?
What should I do if I share an Apple ID with someone else and want to separate?
Back in the day, I couldn't create one identifier Apple I was in high school and did not have a credit card so I used Apple ID my father
Best way is to get up an ID new Apple because using the same Apple ID will share your information with another person with the same account
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