I bought 13 elements, but I need the MAC version, not windows. What should do?

Similar Questions

• Buy 14 elements Photoshop from adobe online... I need the mac version not windows :-(

  Is it possible to change my online version?

  I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...

  Hello

  You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  Alternatively contact our the customer service here https://helpx.adobe.com/contact.html

  I hope this helps!

• I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  For cancellation, please contact support

  Contact the customer service

  * Please sign with your Adobe ID *.

• I bought a product for Windows, but I need a Mac version. What am I supposed to do?

  A few weeks ago I bought the right product on the University shop, I bought adobe design & web premium cs6 student and teacher license (STL) - windows, but I need the mac version, I can trade?

  You can exchange languages/platforms for a product that you own if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?

  What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?

  You can try this site

  Exchange a product for a different version of the language or platform

• I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  If it is CS6, read the following:

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  You can also try:

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  If this isn't CS6, you will have to work the things with which resell it to you.  Adobe does not sell the old versions.

• I apparently bought a Windows of Adobe Acrobat Standard XI version, but I need a Mac Version

  I apparently bought a Windows of Adobe Acrobat Standard XI version, but I need a Mac Version. How to fix this?

  See http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• purchased by mistake need the mac version, windows version

  It's as simple as that.  I have not touched the button correctly and I bought the items windows version 13 but need the mac version.  This simply easily switchable before downloading, or I just made me have to buy twice?

  Items is wide cross-platform of the bat.

  Download Photoshop Elements products | 10, 11, 12, 13

  Mylenium

• Need the MAC version of the installed windows version of 11 items.

  I installed the version windows of 11 elements, but need the MAC version. What should I do now?

  Hi JosephDobrott,

  Please find the direct link to install 11 first for Mac: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• purchased the windows version of PSE 14, need the mac version

  I just bought the wrong version of the upgrade for PSE 14. I bought windows and need the mac version

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Hello, I got a CS5.5 for Windows Upgrade Version and changed to a Mac. Now I need the Mac Version. I tried to install Adobe download. Unfortunately, it does not accept my password. I guess the cause of the Upgrade Version or the Version of Windows I o

  Hello, I got a CS5.5 for Windows Upgrade Version and changed to a Mac. Now I need the Mac Version. I tried to install Adobe download. Unfortunately, it does not accept my password. I guess that the cause of the Upgrade Version or the Windows Version I own. My system: Mac OS X 10.6.8 2.8 GHz. thanks for the replies! Greetings, Eva

  Here's a link to info on swaps of the platform.

  Product order | Platform, language Exchange

  If you want to try to contact Adobe support to try to get an exception, Start here after selecting the relevant answers, choose "still need help? Contact us. "and the option to contact (or phone) CAT.

• I downloaded the cloud creative adobe in Dutch, but I need the English version for school... How can I change the language?

  Hello

  I downloaded Adobe Creative Cloud in Dutch, but I need the version of English in the school... How can I change the language?

  Thank you

  
  

  Marjolein Jager

  Cloud of swap language http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

• I downloaded photoshop elements 14 for windows by mistake when I need the mac version. What should I do?

  Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?

  Hi Jeremy,.

  You purchased Photoshop elements 14 for windows that will not work on mac.

  In order to get to the Mac platform, please Contact Customer Care

  They cancel this order for the windows platform.

• I have Creative Suite 6 Production Premium and InDesign CS5.5 for Windows, but I need these Mac versions. Is it possible to swap or exchange these products?

  Adobe allows Exchange my Windows version of Production Premium and InDesign CS5.5 CS6 for the Mac version? (The CS5.5 box is not open, and the CS6 is in perfect condition).

  You might be able to do something for the CS6 product, but regards the CS5.5 application is that it is not eligible.  See the following topics:

  Product order | Platform, language Exchange

• I bought the version windows, but need the mac version. Is it possible to change? Not yet downloaded.

  By a mistake, I bought the Pack of creation/PS Elements for windows. Still not downloaded it. How could I change for mac-version?

  Very grateful for answers!

  Hello

  Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

  If you cannot use the chat nicely option, try the steps mentioned below.

  • Try a different browser.
  • Clear cookies and cache

  If the problem persists please get back with the below mentioned information.

  • OS version:
  • Browser version:

  Thank you

  Atul Saini