Buy an another Dell XPS?

Let me start by saying two things from the start... I have been a loyal Dell product owner because I bought my first Dell in 2001 and I like desktop computers.  I've made several purchases since then which brings me to this question. In July I got a refund from Dell on a XPS 8700 I had to return after working with Technical Support Dell for 3 months trying to repair the computer and sends a technician to replace a few parts.  I would also like to clarify that the 8700 XPS is a desktop replacement that Dell sent me in December 2013 which had the same problem as that 8500 XPS.  So ask you... what was the problem... I'll try to explain. First turn off ' XPS began with 8 and then put WIndows to upgrade to Windows 8.1 so much she still had questions about both. Also on the technician of Dell XPS 8500 replaced hard drive card mother and graphics card AFTER all the "remote access" and the virsus scan and repair via the Support technique Dell among most of seas. Here is what computers were... first disable the 'charm' on Windows 8/8.1 do not assume upward when you move the mouse to the border again if you have tried to open the files they would not open. Also if I used Internet Explorer or Google Chrome/or Modzilla as my Web browser, I could go on my home page and click on what anyone, in this case that MSN.com is my home page and history would be "blink so to speak" and go back to my home page. If I tried to use one of my book marked Favorites he would do the same thing and if it didn't it would simply return a blank white page.  Initially, Dell thought that my browsers have been diverted... but continued to reinstall and reload the operating system and run analyses virsus have no chance. Then they tried to check my router and my internet provider modem cable to see if they were questions.  It didn't matter if I'm connected wireless or ethernet, that I always had the same problem.  What makes it worse is THIS computer Im on now works with them all the time that I lived this nightmare. This brings me where I am now. I'm strugglingly really hard to buy an another Dell XPS, especially after the nightmare of 11 months, I just went through on the previous two.  Any advice would be greatly appreciated.

Hi Volsdude,

You should repost this in the forum Office for advice on the XPS.

http://en.community.Dell.com/support-forums/desktop/

Tags: Dell Products

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