Buy Creative cloud, but the app is buggy
2 days ago, I bought cloud creative, but until today still tells her he showed not a license all in the application, while my account shows clearly I bought it. Fix it fast, because I need the progrem for my homework, my deadline is very close!
Thank you in advance!
You should directly contact the Support...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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I want to buy Creative Cloud, at the beginning he told me that the price is TTC 36,59 euros, but after I click on od button it costs TTC 58.55 euro. Why?
Hi Alfredo.
Refer: creative cloud price and membership plans | Adobe Creative Cloud
All prices are available on the link above.
For other pricing questions, you can reach the Adobe sales.
Kind regards
Sheena
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I buy creative cloud, but forget the serial number cannot use lightroom, how do?
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Mylenium
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I paid for the following year of usig creative cloud, but the product is still in the expired State
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say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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Hello
I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?
Thank you to
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
tried to install creative cloud but the installation file does not work.
tried to install creative cloud but the installation file does not work.
the installation window is suddenly turned off.
What can I do?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
-
I bought the creative cloud but the application still in a trial. What can I do to solve the problem
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I bought the full package of the creative cloud, but the installer allows trial versions only what I can do?
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium
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I'm trying to download creative cloud, but the link says "you run an operating system that InDesign can't stand. See the system requirements for a complete list of the supported platforms. "How can I download it? Please help me I have a project due tomorrow and the labs are closed
I use Mac OS X 10.6.8
OS X 10.6.8 is not supported.
You will need to either upgrade your operating system or your computer.
-
I want to spend the creative cloud. but the a12e1 error code. How can I do if I want to solve the problem?
Please see A12E1 error installing creative products Cloud | CC-
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creat ive - cloud.html.
-
I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
We are a small company and we want to use creative cloud. But CC is not currently sold in China. So, I want to know if I can buy the United States or Hong Kong it Adobe.com site (or anywhere) and use it in China.
The license agreement allows?
Please refer to I am in China. Can I buy Creative cloud of US store and use it in China?
(Double Post)
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Buy Creative cloud but still says I'm in Trial Version - international aid
I bought the Creative Cloud CC 2015 but it still says I am in trial Mode. 5 days now remaining.
With a Mac OS X 10.10.1
I am by far not an expert with computers, but I followed all the instructions here such as deleting files, cleaners, installation/uninstallation running. There is always a problem, and it is not frustrating.
The additional problem is that I am an American whose work requires overseas travel several times a year, mainly in Shanghai. I require the use of a VPN for a large part of my online use, and I wonder if that's part of the problem.
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
or
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I downloaded the installer of creative cloud but the installer refuses to open
I've paid money for this subscription and am not able to access any downloads or content. I try to download the installer, but after the download is complete the installation program does not open and therefore does not install the desktop application. If I can't get the installer to work, I will ask my money returned. !
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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