C310a: HP Photosmart CN503A

Hello

In fact, I have 2 problems:

1. the printer will print absolutely fine when printed after scanning of a document (print is black), however, if I'm going to print an e-mail message, printing is so light that I see about.

2. the printer stops and restarts itself.

Hoping someone can help before I have time to buy a new one.

Thanks a lot for your time!

Hello! Welcome to the @lmoor forums

I read about the problems you had with your Photosmart C310 printer and I tried to answer with my suggestions.

Jump the first problem with the engravings showing print quality problems at the moment, I want to address the printer stop under its own first, as it is a hardware problem and will have to be resolved first.

Please try all the steps in this guide:

The HP product turns off several times

If the continuous printer turns off by itself once you are done troubleshooting, call HP Technical Support directly for you learn about your options of the printer that you will need a replacement or trade.

If the printer is more turns, solve print quality problems as follows: fixing the problems of quality of printing to the HP Photosmart Premium e-all-in-one printer series (C310)

I hope that the problem has been resolved for you once the diagnosis is made.

However, if problems arise again, here are the coordinates for you call HP.

Join our technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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