PhotoSmart Premium C310a: Error code 06x1011bef

I have a HP PhotoSmart Premium C310A get error code 06x10011bef, no idea what it is?  It was error 0x610000f6 I found to be 'Transport Jam'.  Found a sunken world of black ink cartridge cartridge everywhere inside the printer.  took the print head and cleaned and do not have this error more, but now the news.  Any help would be appreciated.

Hello @Hummer49,

Welcome to the HP support forums.

I understand that you have found an error code after the cleaning of the print head of your Photosmart Premium C310A.

Usually, the error refers to a print head or of ink system failure.

He could have maybe been damaged during cleaning.

Try to go though the following document.

"HP printers - solve the 'problem with printhead,'"Printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Error

Tags: HP Printers

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