C310a not printing black

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• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• HP 5510 will be not printed black before and after you installed the new cartridge. the specified controls did.

  Photosmart HP 5510 will be not printed black before and after you installed the new cartridge.  The specified controls did.

  Yes, I was referring to manually clean the print head. I see that the 5510 lacks the possibility of leaving the print head manually.
  
  You can click on the menu of your SETUP program on your screen and go to TOOLS and clean the print head from there.
  
  If this does not resolve your problem, you may need to replace the print head.
  Contact HP Total Care (1800-474-6836), and if your unit is under warranty, its free.
  
  Let me know if this can help, thank you.

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• OfficeJet 6500 has more will not print black - Solution

  My 6500 has more do not print black even with new cartridges.  There is instruction to Reset to solve this problem for the 6500, but reset instructions do not work on the 6500 has more.

  How to reset the 6500 has more

  Thank you

  I paid $20 to HP for this information.   They said that the secret to getting the Menu support isn't on the web for the 6500 has more printer.

  My printer has stopped printing black, even with a new black ink cartridge.  I've had the printer for the last 4 days guaranteed when this happened.  Was on my second or 3rd Xlarge black cartridge.

  Steps to fix it.

  1. remove the cartridges

  2. remove the cartridge door / carrier, lift the big lever to release him.

  3. clean the contacts of the cartridge with water and cloth.

  4. clean the contacts and all other surfaces on the Cartrdge support with water. mine has all backen up with ink - it filled the sink with black water.

  5 clean the contacts copper this interface for the cartridge door of the printer. . These were covered with of ink too.

  We then conducted cartridge alignment and it 'Fail' printer still does not work.

• Printer HP Photosmart will not print black

  Printer does not print black.  New cartridge, vent open, rebooted, powered turn off/on. etc.  Will be no copy/print or computer/print.  Commercial ran.  Will only print colours - not black.  Need advice.

  Hi robin

  I hope that we can get you back to print.

  You have a c310 PS, right? Have you tried the usual things like

  -check ink levels

  -running a clean print head

  -verification of the cartridge is properly ventilated

  If so, then soaking the printhead suggested by Bob Headrick might work. Otherwise, you could buy a new printhead at shop part of HP (because I assume that your printer is now out of warranty?)

  The part No. you will need to pick up at the store is CN642A. The link is below ("buy a new online')

  http://support.HP.com/us-en/document/c02914910

  Hope this helps

  Ciara

• 4509 envy: Envy 4500 will not print black

  My printer does not print black. Print color. New cartridge is still no black.

  Dear customer.

  I understand that you are experiencing problems printing black (mono).

  Could you try t clean print head?

  Solution 4: use a tool automated to clean the print head

  Follow these steps to perform an automated tool to clean the print head.

• HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

  My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

  There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

  Someone at - it suggestions?

  Thank you very much.

  Hello and welcome to the community of HP @Pete226,

  I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• Brand new HP Deskjet 2541 not printing black

  My printer is several months and started not printing black and Ive went through all the alignment and cleaning.

  When I made the text color gray he printed Im assuming that it is not only the black ink

  Hi jayirvinh,

  If the guide I provided did not resolve your problem, the printer will need to be repaired / replaced. Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Best regards!

• DeskJet 2544: Do not print black

  I've been using this printer for over a year now and suddenly the black does not print, print all colors fine, but started black printing of a very light gray, then everything just stopped printing. I did all the tricks and tips (alignment, cleaning 4 times I may add etc) but still have this problem. I bought new ink, even if the old one still shows half full, and it still doesn't work! any ideas people? I don't really have the money to buy a new printer and have a full and half full black ink cartridge. help, advice or tips I could try before bouncing back from this printer on the wall and connect with standards, business would be greatly appreciated.

  Thank you.

  Hi @deskjet 2544,.

  Welcome to the community of HP.

  I understand that you can not print black ink with your HP Deskjet 2544. I'll be happy to help you.

  Here is a guide that offers solutions of troubleshooting for printing on your printer problems. Please try at all stages (including those you've tried before), in order and get back to me with the results.

  The problems of print quality for all-in-one printers, HP Deskjet 2540

  If you still experience the issue after trying the above steps, I recommend you contact HP for assistance.

  Contact HP:
  Step 1. Open the link: http://h22207.www2.hp.com/us-en/contact-hp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• Photosmart 6520e: 6520e not printing black

  Suddenly, printer will not print black.

  Replaced the black cartridge twice and all the cartridges with genuine HP cartridges color.

  Power levels are reported as good. The shows blocks of good CMY color print quality Diagnostics page. but just a white block (empty) for blacks. Printer snap lines are extremely low.

  Have cleaned the printheads twice.

  A printing system rest in Printers & Scanners preferences.

  Thanks for any advice.

  You will need to use rubber gloves if you try the following.
  Turn off the power to the printer.
  There is a small filter to sieve under the black cartridge.

  DAB gently with a q-tip soaked in hot water.
  It may take a few tries to get unplugged sieve filter.
  Do a 'clean' between attempts.

• HP 3520 will not print black

  I have a HP 3520 which do not print black.  I tried all the solutions that HP has provided, I have changed all the toner cartridges and have new HP cartridges installed, but all 3 colors of fine print, but does not at all black ink print.

  Bought it is - 13 month so warranty HP is upward.

  Next steps other than buying a new printer?

  Thank you

  Hi taxtime.

  They call you able to contact HP support? If so, what was the result? If this isn't the case, please give them a call and let me know how it goes. Thank you.

• HP Deskjet Ink Advantage 3525: HP Deskjet 3525 not print black, but print [Black] symbols!

  Hello.

  I have HP Deskjet Ink Advantage 3525 e-all-in-one printer.

  The printer stop printing in black.

  I am trying:

  1. put the new cartridge HP 655 black original .

  2. I do several head cleaning cycles.

  3. I gave for printer.

  4. I remove the cartridges, turn the printer off, swith on the power cable, wait for mo to 60 seconds and plug everything back.

  5. I clean the vents and the surface of the black cartridge.

  6. I do everything, what I see in the paper by HP - Printers - HP Deskjet 3520, color or black ink not print

  And all of this does not help. My HP 3525 does not print black.

  Moreover, if I print a test page for the printer, I see racks, which are printed in black!

  At the same time, the black level is not printed!

  Please, help to repair!

  Hi @MobileWanted,

  The printer is probably using composite black. A mixture of the color cartridges will create black.

  The print head is probably clogged. This model has a permanent print head. Not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty: How to fix a HP printer, printing black ink not.

  If the printer is still under warranty, please call for a replacement printer.

  Thank you!

• OfficeJet 6500E709n will not print black ink

  It is occasional problem, now more common, previously solved using print head cleaning utility.  This time not worked.  also tried to print the alignment page, power off, and then by restarting, changed the black cartridge, without result - fine print color, just not black cartridges - at the first slight traces of footprints, now nothing.

  There is a print quality problem if the unit not printing black ink. There is a document for the E709n for printing questions found here.

  Let me know if it helps.