C50D-A-12R satellite does not power up if the battery connected

Hello!!!

I am writing this message cause I was using my laptop and sudenlly it shuts. At first, I didn't know why, I tried to turn it on by pressing the botton, but I failed. Then, I thought I had the battery charger unplugged, but it wasn't. After a few minutes I took the battery and connect the charger, then my laptop run.

I spend a few hours searching on the Web sites about problems with the battery charger o, and I find that my laptop doesn't recognize the battery cause of pilots o something like this, so I ASK FOR HELP!
Now, I can only use my laptop if one take out the battery and plug the charger.

If anyone knows what might happened to my laptop, Please HELP.

I forgot, my laptop is a Toshiba Satellite C50D-A-12R.

P.D. sorry my English, I'm from the Spain and several years ago, I finally study English.

In General, the laptop should work fine in connection with and without the battery.
The unit should turn on if the battery is removed but connected to the power adapter.

Also if the battery is connected and worn, the unit should operate without the power adapter connected.
So what is wrong here? To be honest, I don't think there could be some sort of driver but first of all problems that you should try to recover the laptop to factory settings just to check if the device works by using the preinstalled Toshiba OS and settings.

If the device does not work properly even after the recovery process, I recommend checking the functionality of the laptop as part of the NEW pile of good work.

Your device is still covered by the warranty?
If so, you should communicate with the Toshiba ASP because in case of hardware problems, ASP you should fix free device...

Tags: Toshiba

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