C9297A-hardware issue wireless HP Officejet Pro 8000 A809

I removed the printhead cyan/magenta yesterday to manually clean print heads.  Today printed Self Test diagnostic page, then tried to print the print quality diagnostics page and the jammed paper. When I opened the top, the print head Assembly was arrested a little right of Center.  Next to it is an approx. 3-1/2 "thin metal bar attached somewhere on the front of printer. bar a hook on the free end that runs through a small slit in a 2 "x 1/4" piece of black rubber with ridges on it. I have a picture...

My question is, is the rubber belt broken or is the hook of thing supposed to attach to something, all of the above or none of the above; and can it be repaired at a relatively low cost, like max $50-75? Thanks, Debwillard

Thanks for your reply. Unfortunately, the belt that holds the broken son, and HP told me it was an irreplaceable part.  They offered me a reconditioned HP OfficeJet Pro 8100 at a satisfactory price.  I must say that I am VERY VERY happy that I got the 8100, because it's a lot better than the 8000 printer.   Everything is better. Ink cartridges are much easier to install; Printing speed is fast; paper jams were virtually nonexistent.  It saved me a wealth of anguish and frustration. My 8000 is now on the ground with the papers and records stacked on it.  One day I'll get the water and lift away, but I'm too busy right now to care.

Tags: HP Printers

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