OfficeJet Pro 8000 A809 loses wireless connectivity

This printer is connected via USB to a PC running Windows HP Home and wireless to a Mac running OS 10.6.  The printer works with the Mac occasionally, but most of the time, I get a "printer offline" message on the Mac.  Sometimes power cycling the printer restore connectivity, but not always.  Any suggestions?

Bill Piercy

OK, great.  Thanks for the details.  I understand better now.

First of all, I will turn off printer sharing on the host PC, if you do not use.  In addition, remove the instance of USB printer shared on your Mac if you do not use.

Now, there are a few things we can do to improve the situation.

-First of all, make sure that your router has the latest firmware.  Need help?

-Second, after the firmware is updated, we will set an IP address of the printer:

-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Range of your router is 192.168.0.100 a.199 we will use 192.168.0.200

-Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
-Let the gateway and DNS white. Click 'apply '.

Now, stop the router and printer, start the router, wait, and then start printing.

Finally, we will restore the print on your Mac system:

-Sys Prefs, Print & Fax
-Right (Ctrl) click the box of the print queue and select Reset Printing System.
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

OK, now, why don't use you the printer on the network with your computer and lose the USB connection?  The PC is connected to the D-Link?  If so, no matter if the PC is wired or wireless, it will have access to your printer.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8000 A809 will not connect wo USB port

    I have a WiFi with a SSID wireless but I would like to change to a different SSID.  This requires a USB connection and my wii printer not connect to my computer with the USB cable.  I tried several cables and different USB ports,

    Acctually.  If you know the IP address of the printer, you can enter in a web page and pull the top EWS of the printer (Embeded Web Server).  From the integrated Web server, you can change all settings on the new network printer wireless.  Hope that helps.

  • OfficeJet Pro 8000 A809- and ePrint

    According to this document, my printer HP Officejet Pro 8000 A809-should support the apps mobile ePrint. To do this, however, it seems that the printer needs an e-mail address. I looked through the built-in Web server and cannot find anything on an e-mail address for the printer. (This printer does not have an interactive control / display.)

    Can someone tell me if the printer has an e-mail address, and how do I access it? Or is there another way to make it work with ePrint? Thank you!

    Hi, your printer is not capable ePrint has therefore not his own e-mail address. However, it is compatible with the application print ePrint mobile that does not require the pritner to have an e-mail address. When it is installed on a mobile device (smartphone or Tablet) the app should search for your printer to the printer and the device are on the same WiFi network. Here is a link where you can find more information about the print application mobile ePrint http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?app=tcm:245 - 1220078 & platform = tcm:245 - 1220080

    Hope this information helps and after back with other questions.

  • Booklet printing? OfficeJet Pro 8000 A809

    Hello

    I have a MacBook Pro with Snow Leopard and a HP Officejet Pro 8000 A809. Duplex works. Is there a way to get the booklet pinting option?

    Kind regards

    David

    Sorry, we were not to get solved through Mac OS.

  • My Officejet Pro 8000 A809 do not print, but there is no error message

    When I try to print on my Hp Officejet Pro 8000 from my Windows 7 laptop wireless, the laptop is of the view that printing took place. I get no error message. But nothing comes out of the printer. Sometimes this small error on the printer flashes, but because the laptop thinks everything is fine, I can't understand why. I've run the troubleshooter, who says he has no problems, and rebooted the printer and the computer more than once as well. My printer (HP Officejet 6500 a) wireless works fine. Does anyone have a suggestion?

    Thank you for your help.

    Kat

    Thank you for you a message.  My printer worked fine with my Windows 7 laptop as I upgraded from Vista in May.  This the first time this problem has occurred.  I have change a color ink cartridge in the morning that it has stopped working.  But, he continued to work for about 3 hours after the replacement of the cartridge, so I don't really think that's the problem.

    One of the tools of diagnosis HP can help: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3760410#N686

  • C9297A-hardware issue wireless HP Officejet Pro 8000 A809

    I removed the printhead cyan/magenta yesterday to manually clean print heads.  Today printed Self Test diagnostic page, then tried to print the print quality diagnostics page and the jammed paper. When I opened the top, the print head Assembly was arrested a little right of Center.  Next to it is an approx. 3-1/2 "thin metal bar attached somewhere on the front of printer. bar a hook on the free end that runs through a small slit in a 2 "x 1/4" piece of black rubber with ridges on it. I have a picture...

    My question is, is the rubber belt broken or is the hook of thing supposed to attach to something, all of the above or none of the above; and can it be repaired at a relatively low cost, like max $50-75? Thanks, Debwillard

    Thanks for your reply. Unfortunately, the belt that holds the broken son, and HP told me it was an irreplaceable part.  They offered me a reconditioned HP OfficeJet Pro 8100 at a satisfactory price.  I must say that I am VERY VERY happy that I got the 8100, because it's a lot better than the 8000 printer.   Everything is better. Ink cartridges are much easier to install; Printing speed is fast; paper jams were virtually nonexistent.  It saved me a wealth of anguish and frustration. My 8000 is now on the ground with the papers and records stacked on it.  One day I'll get the water and lift away, but I'm too busy right now to care.

  • HP Officejet Pro 8000 A809 wireless printer

    Recently I had to install a new router that has a new password, and now I have a wireless connection between the printer and my Macs (OS 10.7). I had read that I need to run the installation using the original HP cd, but I couldn't get to re-establish the wireless connection. Anyone has an idea on how to restore the connection with the printer?

    Hi Pastel_paper,

    Thanks for your post, I will do my best to help.

    I understand that you have replaced your router and should now connect to the new network.

    I reset the network settings and run the Wireless Setup again.

    Here is a link to a document on the reset network settings

    Connect your printer with a USB cable for Mac and turn on.

    On Mac, go to applications/finder/Hewlett Packard / utilities/HP setup assistant device.

    Open the installation wizard and follow the prompts to complete the installation.

    Once wireless has been established, you can disconnect the USB.

  • HP Officejet Pro 8620: HP Officejet Pro 8620 - problem with wireless connection w/computer

    Hi all

    I recently bought the HP Officejet Pro 8620 and I have problems connecting with my computer.

    I used the Setup Wizard to connect the printer to the wireless network of my University, and when it's over, the blue light of connectivity remains a solid blue and the screen says it is connected, which is great. However, when I use the HP Officejet Pro 8620/software of connection instillation, I always get the message,

    "-L' the entered IP address is either incorrect, or it is another wireless network that has the same name as your network." Please ensure that your printer has this IP or enter the correct address below and click on search. Also, confirm that you wireless network is unique. »

    I did somehow on the printer IP address is copied 100% exactly the same with the points and the message still appears and my printer is unable to connect with my computer. As another option, it says that I can use the host name to find the printer as well. However, the same thing happens. I'll type in the name of host by number and letter by letter, and again, it does not find my printer. In addition, there is only 1 network name so I know I hit the right one. Being a student, it is very important that I get things printed off the coast, it is essential for me to solve this problem. Also, I spent a lot of money on it so I need to work properly.

    It should be easy to communicate that it gives me all the necessary information right in front of me, but as I said, it was not easy or fun experience. I don't really know how IP work addresses but I tried to use all the only thing that I can find that is relevant. From now on, I have to record everything in PDF format on my computer, send me unwanted, printing documents download them on my Galaxy Note 4, connect my phone to the printer using the wireless HP Direct on the Officejet and then finally I can print my things. Yes, it works like this, but it is also a concern and I shouldn't do that. I realize that I can't buy a USB link cable to connect my printer to my computer but I don't want to ride the 2 every time I want to print.

    (Also something to note, since I'm on WiFi from the University, I don't have access to the router of course so I don't know if this is a contributing factor in why things do not work).

    If anyone has suggestions/advice/answers on the issue, please let me know. Thank you!

    Hello @Plz_Help.

    Welcome to the Forums of HP's Support. I understand that you have a problem connecting to your computer and your printer via Wifi from the University. I would like to help.

    The only thing that really POPs, is that you use the network of universities. This can cause a lot of problems.

    Question: When you connect your computer or Note 4 on the network, should a pop-up saying you accept the terms of service? If so, this would prevent an air of challenge the printer properly connected to the network.

    If you had access to the router I would recommend checking the network connection by typing the printers IP address in a web browser. If you can access the printers webserver shipped, then, the connection is fine. If you can't you need to reset the router. Of course, you can do this.

    Also, here's something to consider: If the printer successfully on the network, everyone else on the network will have access to your printer.

    A USB connection will be the most reliable and safe way to go. Another thing, why send your rating 4 print jobs? Why not save the PDF files and connect the computer to the wireless network direct printers? In this way, you can print from your computer.

    Sorry I can't give you a solution ' to do this and it will work. You must convince the universities IT department to get things related.

  • OfficeJet Pro L7780: Printer lost wireless connectivity

    The printer (which worked before wireless) has lost the connection to the router (wi - fi) for wireless printing and can not find the router when you run "Wireless Wizard". Have restarted the printer several times, but no chance connection. Summary diagnosis said the network name 'failed '. (I have with other devices wireless connectivity). The Configuration Page shows wireless status is disconnected and shows all zeros for the IP address and the subnet mask.

    Need suggestions on what to try next. Thank you.

    Turn off the router and back on again was! Printer has now found the router and is wireless printing. Thank you very much!

  • OfficeJet pro 8000 a809 offline

    I have my computer set up through my router att wireless. I was constantly having a problem with my printer to random disconnect. I continue to reinstall my officejet and it will print for awhile. Then in a couple of weeks off not where it will say that it is impossible to print again because it is offline. Wireless passes, everything is turned on and ready, but the connection fails.

    Help, please.

    Thank you

    Oh, a 169.254.x.x IP is a printer gives himself, when it cannot connect to your router.  We will do this:

    Sometimes Internet service providers have more control over the router like the printer.

    -Unplug the Internet line, which runs between the router and the wall
    -Cut the power to the router, wait 30 seconds, then turn on the power.
    -Go through the normal process of the printer connected to the router.
    -Now to find the IP address of the printer (it should be on the self-test printout), type it in a browser.
    -On this screen, you will find a tab management network, then on the left wireless, then the IPv4 tab.
    -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address). If you do not know, use the current IP address.
    -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
    -Let the white gateway and DNS
    -Finally, connect the telephone line, restart the router and the test.

  • HP Pro 8000 A809 Officeprinter wireless

    Vanuit mijn PC ik try wireless you printen maar geeft hij telkens alarm without paper, point place of comfortable test en systeempagina komen. Mijn printer inmiddels gecontroleerd, ik ook alle Deutsche finally updates the Hebrews clean Het is wel nagaoui ik een inktpatroon get development had vervangen printer finished blokkeert Deutsche...

    I don't see what that has to do with office so I moved your post to the windows 'Hardware and Draivers' forum where printer problems are appropriate.  Always include your version of Windows when you post.

    This forum is English only.  If you with to post in Dutch, please click on the word 'English' to the left of your name at the top right and choose 'Nederlands' in the menu drop-down that appears.  This will put you in the http://answers.microsoft.com/nl-nl/windows/forum/windows_other-hardware/ forum where people post in Dutch.

  • OfficeJet Pro 8000 a809: black only printing

    Why my printer will not print black when color cartridges are low or empty?

    Hello

    To protect itself damages normally do to the "missing" items (in this case the inks that can cause damages its print heads) it stops printing, even during the warm-up of the process.

    Hope it makes sense.

  • OfficeJet pro 8000 A809 Installer error 0 x 40000015

    I recently built a new computer with Windows 7 (64 - bit).  I tried to install the drivers and full software functionality and installation immediately explodes on a runtime error 0 x 40000015.

    The details of the event log are as follows:

    No, who didn't do it.

    She did get corrected by turning off my McAfee virus scan.  I had almost the same configuration on an another Win 7 64 bit computer laptop with McAfee and who had not been a problem, but in desperation I tried and then the installation went very well.

  • OfficeJet Pro 8000 - is no longer prints borderless print after upgrade - Tiger for the Mac Snow Leopard

    Mac OS X 10.6.8

    HP Officejet pro 8000 A809

    Wireless

    HP Photosmart Studio v. 9.7.4

    After upgrading from Tiger to Snow Leopard I lost the ability to print without MARGINS - until that time, that I had no problem.

    I use HP Photosmart Studio to print, but get the same error every time: "the selected printer supports the paperwork without borders. If you print, will serve the maximum printable area of the current paper size.

    I downloaded the most current driver after that I improved and I was able to print in general - when I try to select borderless printing it tells me that this printer does not support. I was able to print without margins using Creative Suite Indesign and printing of this app--but have lost the functionality of the HP Photosmart Studio is really a drag - since I have to do all sorts of adjustments to do workaround printing.

    Is it possible to upgrade Photosmart Studio? or re-start it? I'm lost and need help.

    Thank you

    If you always reminants of the HP software meant for 10.4, you must uninstall the software by using the "scrubber".  If you have already uninstalled, reinstall from the CD, then:

    Go to Applications/Hewlett Packard / click Uninstall HP
    Click on continue
    Highlight your device in the left pane
    Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
    There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
    Click on continue and let it finish

    Restart your Mac

    Now run a software update.

    Finally, download and install the "Full Featured" driver and software from the "Support & drivers" link at the top of this page.

  • HP Officejet Pro 8000 printer - A809a. Drivers not installed

    I have a wonderful printer HP Officejet Pro 8000 - A809a used exclusively as a network printer and works PERFECTLY. Yet, I have errors reported about drivers not installed in device (Windows 7, 64 bit Ultimate) Manager.

    These are:

    1] adapter Multifunction (x 1)

    -Officejet Pro 8000 a809

    The drivers for this device are not installed. (Code 28)

    There is no driver selected for the item or a set of device information.

    To find a driver for this device, click Update driver.

    AFTER DRIVER SEARCH:

    Windows could not find a driver for your device

    Try to use the drivers of "OJP8000vA809_Basic_14.exe" has been a failure.

    2 other devices (x 1)

    Same as above.

    [3] printers (3 entries)

    -HP Officejet Pro 8000 A809 Series. (This is the only good entry)

    Properties:

    The device is functioning properly.

    -b. Officejet Pro 8000 A809.

    Properties:

    The drivers for this device are not installed. (Code 28)

    There is no driver selected for the item or a set of device information.

    To find a driver for this device, click Update driver.

    AFTER DRIVER SEARCH:

    Windows could not find a driver for your device

    Try to use the drivers of "OJP8000vA809_Basic_14.exe" has been a failure.

    -c. Officejet Pro 8000 A809.

    Properties:

    As above.

    Disabling or even uninstall these additional entries have no effect on the function of network printer.

    BUT they continue to be replaced after the reboot.

    This situation will affect the perfornce of the computer.

    Any suggestions, please?

    Advance thanks.

    Thanks for the great instructions.

    Now I'm showing only a single instance of the printer asking for drivers multifunction adapter in Device Manager. Therefore, I uninstall and long and shows no return once again.

    One thing FO, this printer is not actually a multifunction type.

    The system is currently NOT error display or ask drivers.

    I'm hopping it will stay like that.

Maybe you are looking for

  • I FORGOT the ADMIN PASSWORD FOR - (WEB PAGE) - HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

    Hi all I changed my network SSID & PW but I forgot the password for the printer web page. Password was written in a notebook and notebook is moved at the moment by the cleaning person. Please HELP! Is there anyway I can reset the printer so that the

  • R100: FDISK - simple advice needed...

    Hey peeps, need for basic assistance on obtaining a R100 Tosh started, she came back to me after Win2k on it by a former user and im trying to rebuild on XP. I have FDISK would be the drive because there is sensitive data present and created a primar

  • Satellite L650 - eSATA/USB combo port does not work

    I donot have esata devices. but as I know that I can still use this combo port to connect usb devices. However, I have tried mu esternal hd (2.5') and USB receiver usb (for mouse and keyboard) and some other usb for iphone and sgs2 cables. None of th

  • How to create a sub

    Dear Sir. I'm new to labview how to create a sub vi

  • broken lcd screen

    the LCD of my lenovo g550 is broken or should I say had a big crack... I was wondering how much it would cost me to replace ir or fix it? IM in the philippines by the way...