Camera of Smartphones from blackBerry problem

Hi my phone is curve 9300

V6.0.0.446

applications: whatsapp

BT Mac

I can't use the camera, everytime I try, it says "could not start camera close other applications and try opening the camera again"

so I removed all apps and things, but still can 't use the camera.

If you have not deleted the device or wet obtained, then I suggest see having it looked at (repair) I hope that it is still under warranty. Outages are rare, but they have been known to occur.

Tags: BlackBerry Smartphones

Similar Questions

  • Problems of camera of Smartphones from blackBerry - Curve 8310

    I've had my curve for about 2 years now... and this is the ONLY problem I've had with him since I got it... I went to use the camera yesterday and I get a message saying:

    "Unable to DΘmarrer the camera.  Close other applications and try to open the camera again".

    The screen of the device load... but... it's black... and he is not picking anything up... any suggestions would be appreciated!

    Thank you! = D

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  • Security of Smartphones from blackBerry problem (device locked on idle)

    Upgraded to a storm after being completely satisfied with the curve. My biggest complaint is related to security.

    My curve (if the active password) this would lock after sitting idle for a while.  This kept prying of

    browsing through my files when my back was turned.  My storm doesn't have this feature.

    I discovered this after that unit was sitting idle for an idle. When I picked up the device was unlocked

    and the last screen, that was my place was displayed prominently.  Not good.

    It locks and unlocks fine when you actually press the lock icon. But, lock the device itself, as the

    Series of curve does, would the attention to detail that is needed, IMHO.

    Am I missing a default setting here or there?

    Advice? Suggestions?

    You are funny

    Okay, here it is:

    Home screen > options > password

  • Blackberry Bold 9700 Smartphones from blackBerry backup

    Hello!

    I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

    The questions are:

    1 is easy to fix the problem?

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    Thanks in advance for answering my questions.

    Hello

    ateliermd2003 wrote:

    1 is easy to fix the problem?

    In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

    • KB27956 How to recover a BlackBerry smartphone from any State

    ateliermd2003 wrote:

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

    ateliermd2003 wrote:

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    To transfer to another BB, simply perform the restore:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

    To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

    Good luck!

  • Smartphones from blackBerry Torch 9810 Software Update Lock-up

    This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

    Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones from blackBerry Curve 9380 - gel/pause

    I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

    For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

    And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

    They relate, or if my phone died?

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charged battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    You can also try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

    Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

    The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

    He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

    Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

    It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

    Is it current for BlackBerry to ask me to do this?

    Thank you very much for any help received

    It happens from time to time. Fear not:
    it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

  • Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

    I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

    I tried a clean uninstallation (KB02206), then a reinstall with the same results.

    The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

    Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.

  • Smartphones from blackBerry App World

    I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

    I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

    But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

    FYI, the assistance was FREE!

  • LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

    Hi all

    I need to change the input from my bb to English language to French.

    I found where the do in the options...

    The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

    This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

    I have lloked on the site of bb to find answers, but without success sofar.

    Could you please help me find how to add a French in the other available Mo?

    Thanks in advance! :-)

    You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

    1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

    3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

    On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

    On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

    5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

    Pay attention to languages that are being installed and make sure you inlcude what you want.

  • Smartphones BBid blackBerry problem

    My 9320 does not recognize my BBID. I tried the password reset, what does not work. I'm now up to 9 attempts, and the next attempt will lock me up. Any ideas what I can do. I can't seem to find what to do on the blackberry site, all the tips keep telling me to change my password working isn' there. I get the error message "enter the username associated with this smart phone. How can I find out what my correct username with my phone?

    cmarks96 wrote:

    It may be that when it was entered, there was a spelling error and what we think it should be wrong.

    If that's the case, then this account ID to BB is probably lost for good... all activities must have access to the email address and the email address is the same as the user name, if there is a mistake, then there is no way to receive emails of validation required in order to continue to use this BB ID.

    cmarks96 wrote:

    Are correct us thinking is we do a security wipe, this will allow us to start over. We realize that we would lose everything on the phone.

    Yes... that's indeed what you need TO do in order to change the real ID of BB that is associated with the BB:

    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    Good luck!

  • Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

    I put these questions I have on You Tube.

    http://www.YouTube.com/watch?v=lcSwbk7sxFE

    or you can search youtube for.

    Sprint Blackberry Bold 9650 Desktop Manager questions

    The software does not recognize my phone at all - ever - new install on 13/07/2001

    It's my first installation of the Software Desktop manager (no previous version where installed)

    I changed the power setting on my laptop USB ports

    Phone is version 6.0 bundle 2647

    Version of Desktop Manager is 6.1.0.35

    Thanks for your help-

    KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
    The answer
    Some USB cables are provided for only working load. These cables have no pins for data transfer.

    Implement a USB cable with pins for the transfer of data.

  • Smartphones from blackBerry Torch 9810 - camera problem

    Hello guyz,.

    I recently bought a new Blackberry torch 9810 and I'm new to blackberry. I had a recent problem with camera. The camera is unable to save the image. First time I bought it, I took pictures with her and she got saved on the media card. But after synchronization. (using Fund Manager), he takes the picture, but it never gets saved! even I had the same problem with the video...

    Pls help me... I don't know miss me smthing

    Thank you

    Well, the preinstalled wallpapers are not on the map, they are in the device memory. and you probably would have to transfer the pictures from your PC to the memory of the device as well.

    So, you don't really know if this media card works?

    I would recommend that you try first to reformat the media card... Go to Options > device > storage.

    What is the press card storage size?

    You can press the Menu key > repair or Format to proceed.

  • Camera problems of Smartphones from blackBerry after 8100 Firmware update to v4.5

    Hi all

    It is a known issue for me that I'm updating all the handsets of our work with the Blackberry firmware for the company that I work.

    After updating the firmware on multiple handsets to the latest version of the Blackberry 8100 4.5, there is a problem with the camera.

    When you are in display mode and the outside (even if covered) the screen turns white as if the lens opening is open wide.

    Even when you take the picture, the result is white all over.

    Please see examples here:

    http://www.imagedump.com/index.cgi?pick=get&TP=540100

    and

    http://www.imagedump.com/index.cgi?pick=get&TP=540101

    Two of these photos were taken inside with just on fluorescent lights.

    However if I return to the firmware to a lower level the problem no longer exists.

    I tried to change the settings for the White Balance on the handset and no matter what setting I put it on the same results occure.

    I was wondering if there is a patch or I have to wait the next release for a bug fix?

    Thank you for your help in advance.

    Gadget

    Updated the 4.5.0.55 combined software and the camera problem no longer exists.

    Can I get some laurels to solve the problem myself? Laughing out loud

    Gadget

  • Problem with Activation of Smartphones from blackBerry due to an update on the network (Bell Canada)?

    Hey guys, first post here.

    I'm from my tour of BB, excellent camera and everything. I live in the Canada and I'm with Bell. When I had the clerk told me that he would be activated within 24 hours. After the call to return the next day because it never happened, I had to appear in the store and the lady told me that because 'they' (she was talking about Bell or Blackberry? Not sure) had updated the network for blackberry devices all activations that subsequently spent going through.

    She told me that they were aware of the problem and I should have my operational service within 48 hours.

    I wonder if you guys know something she doesn't. Is this true? Is there really a bug with the system and the BB devices with the Bell network or she didn't know what was going on the devil?

    Thanks in advance!

    Simon

    Thanks for the reply,

    I ended up having to set myself up with technical support on my landline... The Lady at the store screwed to the top of all of this, mix 2 numbers in my phone number and my phone how to associate a plan obsolΦtes that never been used on blackberry devices, never... go figure.

    Now, everything is smooth. Thanks for me! ;-)

Maybe you are looking for

  • hpPhotosmartPlusB209: queue blocked

    I have print queue problems. At the beginning I solved by stopping and starting the service of spooling print. This caused many of the docs stuck in print. However there are still a few docs stuck in the print queue and the solution of spooling print

  • DCL passed to the GPIB-VXI/C

    What happens to VXI boards plugged into VXI backplane when a GPIB-VXI/C (p/n 777126) receives DCL of the computer?  Do the Board reset VXI, GPIB-VXI/C doesn't know the DCL, or VXI boards ignore everything that is transmitted to their or something els

  • How to clone a hard drive M57p

    I must go down 200 m57p systems from Vista to XP. I ran the process on a computer, and it takes one or two hours. I would like to clone the drive that I've done on each of the other systems. Ghost and image copy the disc, but then copies that results

  • Beep codes for Gateway ZX-6980

    Hello: My Acer/Gateway ZX-6980 sometimes refuses to start and emits 4 beeps immediately after I push the power button.  For troubleshooting, anyone know what that beep code means for this particular motherboard? Thanks in advence Al

  • I forgot my user name and password to log on windows xp. After a power surge, I must now open a session before windows will install. How can I do?

    I tried to insert each name combos and password of user I can think, but nothing has worked.  I tried bypassing the login screen, but windows does not install and only the screen saver is displayed.