Can not scan or Fax with eFax HP Envy 110.

I have a HP Envy 110 wireless printer connected to an iMac OSX 10.9.4 running.  I downloaded the latest drivers from the HP site.  I can scan from the computer, but I can't scan from the printer to the computer.  I also have an eFax number and the password.  When I insert this information in Control Panel of the printer, I get an error message that my information is not valid.  Can anyone help?


Hi Melnee,

I see that you have some problems scanning and eFax with the ENVY of 110. I would like to see if I can help. When you try to scan from the front of the printer to the computer, what error or message you get?

Although the 10.9.4 the operating system is not listed in this document, 10.8 steps will be the same: "computer no. has detected" or a Message appears "connection error" during the scan.

On the question of eFax, you must speak with the Team Support HP Cloud. If you live in the USA/Canada, 1-855-785-2777. If you live outside the USA/Canada, click HERE to find the number of Technical Support for your country/region.

Let me know if it helped the document for scanning.

See you soon,.

Tags: HP Printers

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