Can not scan with windows 8

Recently installed WIN 8 - followed all directions for using windows fax and scan and challenging HP scan and capture on all-in-one HP J4680. They return all two 'impossible to find the device"type messages. Printer works fine print and is online as a printer default wifi and scanned fine with win 7.

Hi rigary,

I want to help you scan from our Windows 8 operating system. Please first start by printing HP and the Scan doctor.

HP printing and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems. HP recommends that you run the tool every time that you need to solve a problem.

Printing and scanning doctor diagnoses and resolves common printing, scanning and connectivity problems, including:

Tags: HP Printers

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