Can't enter redemption code to obtain the serial number

Similar Questions

• I've entered the redemption code and got the serial number, but when I enter it, it is not valid?

  I got photoshop elements 14 for Christmas and I am trying to install it.  I entered the redemption code and got the serial number, but when I go to download the software, it says it sucks - suggestions?

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

• Enter redemption code correctly generates no serial number.

  I'm having a hard time getting a serial number for Adobe Acrobat Pro XI.  I bought a package in a box from a local retailer.  Inside the box is a redemption that code by entering, a serial number is supposed to be generated.  I made sure to be careful of one and zeroes, not the confused for 'I's and s 'o'.  Entering the Red/Cd, I get a message that the retailer has not enabled the purchase of the software.  I go back to the dealer, tell them my problem and they exchange my s/w for a new box.  I'm going home and the same problem occurs.  My question: has Adobe changed the process of obtaining a serial number for a purchase of software in a box?  It's quite frustrating.  I don't understand why Adobe have a process for obtaining a serial number of legitimately purchased software that does not work.  Any help would be appreciated.  Please forgive me if I posted this in the wrong forum.

  Support from Adobe: "you cannot use the redemption code, must be redeemed by us."  They manipulated the redemption code, serial number recovery and registration of the product during my chat session.  I asked the question what is the purpose of providing that a closed redemption code and this question remained unanswered.  At the end of the day, I was able to get my serial number and activate the software.

• ? How can I get a redemption code; I have the serial number

  How to find the redemption code.

  I have PS elements 13 Amazon bot

  It has a serial number but no code redemption

  Adobe support is useless

  If you have a serial number, you don't need a redemption code, but I think you have things backwards - you have a code, but need a number. refer to this:

  Using redemption code

  Mylenium

• Can someone help me? Here's my problem, I typed my redemption code and got my serial number, but as I get a pen and crushed paper my computer and now I can't have my serial number for the 14 items

  Here's my problem, I typed my redemption code and got my serial number but as I get a pen and crushed paper my computer and now I can't have my serial number for the 14 items.

  All can help me please!

  First, check your Adobe account to see if the serial number is Adobe ID

  Otherwise, you need to contact Adobe directly

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• I bought lightroom and need to register my student ID, how do I do that the trial has run out, I have the product code but not the serial number?

  I bought lightroom and need to register my student ID, how do I do that the trial has run out, I have the product code but not the serial number?

  If you have purchased a package, then you should have instructions in the box on how to present your credentials. If you have purchased Adobe online, then you should have received instructions in an email. But here is a link that might help you. There is a link under step 2 which will lead you to a place where you can enter the information, I think.

  Adobe - Adobe Education Store: proof of academic identification

• I had pre installed windows vista on my laptop. now, I replaced the hard drive. so, can we recover only windows giving you the serial number?

  I had pre installed windows vista on my laptop. now, I replaced the hard drive. so, can we recover only windows giving you the serial number? I have sony laptop.

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  http://eSupport.Sony.com/

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Mick Murphy - Microsoft partner

• I bought DC Acrobat Pro from Best Buy.  I received a redemption code and find my serial number.  When I try to install Acrobat I tells me that I use and incorrect serial number.  Help!

  I bought DC Acrobat Pro from Best Buy.  I received a redemption code and find my serial number.  When I try to install Acrobat I tells me that I am using an incorrect serial number.  What should I do now?  Help!

  Hi mlhightree,

  Please visit this link:redemption code help .

  Let us know if you face any problem.

  Thank you!

  Shivam

• I can't use illustrator because it took the serial number

  I can't use illustrator because it took the serial number and I uninstalled the app and redownload again my computer Illustrator program. But I can't download it. Help, please

  Windows or Mac?

  
  

  If you have not installed Adobe Creative Cloud app, you can download at the bottom of the link:

  
  

  Windows:

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  Mac:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Reference:

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number

  Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number

  any help

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

• I need to re-download my cs6 after my book mac crashed and I can't find my package to get the serial number. I need help, I'm just in the middle of editing a photoshoot... ugh!

  I need to re-download my cs6 after my book mac crashed and I can't find my package to get the serial number. Need help please, I'm in the middle of editing a photoshoot... ugh.

  You can download it here: download Creative Suite 6 applications

  If you registered with Adobe, the serial number is the Adobe ID and the password that will be used.

  Otherwise, it will work as a giving fully functional 30-day trial you time to find the package.

  Gene

• Adobe Muse CC trial has expired and now I can't enter a code to activate the product

  I installed the Muse and the original notice, that I got from my headquarters indicated using the key of the business for our package from Adobe and then accept the trial for Muse. Muse-trial version has expired and I have a serial number, but I can't access. my options are listed as "buy" or "sign in", if you select "buy" then you are taken to the site of Adobe. If you connect, you are prompted to "buy or continue trial and if you select claims that the trial has expired and that it sends that back you to the screen that tells you to buy the software again. How can I get the serial number?

  Hello Aiva,

  If you have a creative cloud Enterprise serial key, you can serialize Adobe Muse using this serial key and remove the sign in too (Muse CC 2014 64-bit). Please follow the steps mentioned in the link below to serialize Muse CC 2014.

  Serialize Adobe Muse: http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html

  Delete the record: http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html

  I hope this helps.

  Thank you

  Ashish

• Invalid code redemption after problems with the serial number.

  I was somehow began with two cats today in dealing with this problem.  I have all new software to Lightroom which was given to me as a gift.  I inserted the disc and downloaded on my computer, went to retrieve my serial number and that's when the problem started.  I got my redemption code, got my serial number, you click on the option 'Download', an error window emerged saying "the Web page could not be loaded at this time" and when I went back to get the serial number (press arrow to the left), he had disappeared.  It now has an invalid redemption code.  Help!  How can I use my software, get my serial number or get a new serial number?

  http://helpx.Adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-FAQ.html

• How can I get CS5 update to recognize the serial number CS2

  Copy of CD or downloaded CS5 upgrade will not recognize the serial number CS2 like a good number - how do I load this on a new computer

  Found the answer- http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  Contact Adobe technical support to unlock

   

  If you can not solve the problem, a Support Adobe agent can help. Support Adobe uses a process called unlocking in order to bypass the screen upgrade serial number .

  Important: Adobe support cannot unlock your serial number, until they verify that you qualify for the upgrade. When contacting the Support from Adobe, be at your computer to complete the following upgrade verification workflow.

  Chat with an agent
  Click chat now, above, to connect with an agent of Support Adobe.
  Do one of the following methods in the screen upgrade serial number :

  • Windows: Press Ctrl+SHIFT and double-click it.
  • Mac OS: Press command+SHIFT and double-click it.

  The Code upgrade window appears.

  Read the challenge Code to Support Adobe agent.

  I was able to get the unlock code by talking to an agent - nearly 2 hours, but have installed CS5.5 Design Premium product and it shows now saved in my account.  Thank you for your help

• Upgrade LR6 bought, when you enter SN for LR4, message "the serial number you entered is invalid." Please try again. If the problem persists, contact customer support. ".  SN entered for existing product has been checked and is OK.

  I got the serial number of my Adobe account LR4.  Setup for an upgrade to LR6 will not accept the serial number LR4.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )