Can't scan on my Photosmart2575 after installing Windows7. Printing works fine. Scan for Vista OK

I moved from Vista to Windows7. This went well.

I installed the drivers for Photosmart 2575 and I can print and works well!

Scanning problems.

I used in Vista: HP solutions Center, but now I get the error message (in Dutch): "no HP products found. Center of floor will be closed.

On the disappointed printer "scan now": I get the message on the screen: "select computer" and then only: look in your documentation.

I also tried to install the Printer Wizard, but after running just before the loan of 100%, I get an error message:... Visual C ++ Runtime error.

I hope someone can help.

Thanks in advance, JoopWM

Hello Joop

Glad to hear that you found a way to scan. If you're up for it, the instructions below would be the next steps. It should not effect your ability to access the Web server integrated (EWS) and should 'own' or 'scrub' all your computer hp printer drivers. This should allow a reinstallation of the software of the printer. The result should be a centre of solutions of job once again, and this can also dispel the Scan Doctor C++ runtime error and printing (Print and Scan doctor may be trying to call data from a corrupted file).

Let me know what happens.

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://get.Adobe.com/flashplayer/' > Adobe Flash Player»

9 download drivers and full software features

2575 Photosmart Full Feature software (Windows 7)

10. run the download to reinstall the printer

If the software has been downloaded and extracted to your system:

1. type % temp % in the field of race

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://get.Adobe.com/flashplayer/' > Adobe Flash Player»

9 download drivers and full software features

2575 Photosmart Full Feature software (Windows 7)

10. run the download to reinstall the printer

Tags: HP Printers

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