can't update credit card details
I'm trying to update my credit card information. When I put in the new details and click on 'save' it comes back with the error that my billing address is not valid. I tried to use the suggested address, as well as several versions of my intervention, but it is not yet through.
Any suggestoins?
Contact Support and get if they help:
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Manage your membership and your payment. Creative cloud
Tags: Adobe
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Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
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Well, she maintained, because the link is there now.
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Manage your membership and your payment. Creative cloud
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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I see you have a subscription under the same email as for forums.
The subscription is active, in which case you can't use it: -.
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Hi Tara,
You may wish to consult the Doc KB: https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html
Kind regards
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I can't change my credit card details
I can't change my credit card details
Contact Adobe Support by chat or phone.
Here is a link to a page with options to help make contact:
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Hi all
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You do not have to be signed in one identifier apple to download 10.11. But if you try to create a new apple ID check that your signature in the right region. For example, it is the American site. If you try to use your info from the United Kingdom that could be the cause of your problem.
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Info Update credit card is unavailable
Just using this as a last resort.
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A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
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Contact adobe support, http://www.adobe.com/support/chat/ivrchat.html
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By clicking on "Get out Me of here" it removes all credit card details, in what I typed?
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If you have submitted a form, then the data ended up on a remote server. It cannot be deleted by Firefox or another browser.
Before you panic, read the following article.
What is the site in question, and what security software do you use? Security with a feature of filtering software SSL or HTTPS can trigger this message.
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Hello, I would like to update my credit card as my only old expired already. Where can I do it?
KubaA few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
or
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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My credit card details the changes received notifications that my subscription is going to expire. I go to my account and following the instruction at 'account of mane' unfortunately having said just I'm on a free 30 day period - so I don't have the opportunity to update my credit card. I feel like I'm going around in circles. Help, please? :-)
Hi Jo,.
Please contact support by calling/chat for the payment and billing queries.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I need to change my credit card details
I need to change my credit card details
Hi Colleen,
Please follow the article: https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html
Please contact customer service if you have additional questions.
It could be useful!
Kind regards
Shelly
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