I can't update credit card information

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• Unable to update credit card information

  When you try to update an application, I get a message that says that I need to update my credit card information because "there was a problem with a previous purchase."  When I try to update, it repeats declined the offer, even though I know that my credit card is working and click OK.

  A card having a chance to be accepted it must be registered with the same name and address (including the format and spacing etc) that you have on your iTunes account and have been issued by a bank in the country where you are (and, therefore, the country that sits on your iTunes account). If it is you can check with the card issuer to see if it is them who are in decline.

  Or do you have another card you could try?

  Until you have paid you will not be able to download anything else: pay a balance of the iTunes Store - Apple Support

• can't update credit card details

  I'm trying to update my credit card information. When I put in the new details and click on 'save' it comes back with the error that my billing address is not valid. I tried to use the suggested address, as well as several versions of my intervention, but it is not yet through.

  Any suggestoins?

  Contact Support and get if they help:

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• Impossible to update credit card information

  When I access my account, I can't update the news.  Bought a new Apple TV.  I wanted to buy an app.  The screen asked my security code credit card (number 3).  I entered it and told me that it was not valid.  I went to my account and saw that the block that has the security code was empty.  I entered the code, but it will not accept. ???

  The security code will be empty when you log in, it is for the security of account/card. Have you tried you login to the account (not when you try to download something), by selecting 'none' (if it shows) as means of payment, leaving the payment details screen, and then enter the details of the map from scratch? If it is not accepted, then what is the full text of the error message?

• Update credit card information

  I received a message that I need to update my Amex account though. How can I do?  My current Amex card expires at the end of this month - I just got a new card. Help.  Louise Heiss

  Hello

  Make sure that you go to the correct site and do not use any link in this email unless you

  are absolutely sure that it is legitimate. Best to call Amex to help - look at the back of
  the card for the number.

  Rob - SpiritX

• How can I change my credit card information when I get an error message?

  I had to cancel my credit card because it was fraudulently used by someone. Now that I have my new card, I want to update my payment information as soon as POSSIBLE. When I try to enter in the box where you can change your credit card information, I get an error that says: "sorry, there seems to be a problem on our end, please try again later." Can someone please help me because it looks like I'm not the only one who has had this kind of problem. Thank you.

  Hi Mr_Underhill_995,

  I'm sorry for the inconvinience that appeal to you, we recommend that you contact us through http://adobe.ly/yxj0t6.

  You can also send me a message & a phone number as well as the order number private so that I can follow up the matter for you.

  Waiting for your mail.

  Kind regards

  Baudier

• How can I update my credit card information to pay for the next tranche of creative cloud when it tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 20

  How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?

  Hi kanikas100,

  Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card.   Thank you very much!

• I can't update my credit card information.

  Hello

  Every time I'm going to update my credit card information, a pop-up box appears saying adobe needs 24 hours to process my order. But I didn't order anything, I would do is change the credit card at the new...

  Is that what I'm doing wrong?

  Thank you

  Please Contact Customer Care to update your bank details.

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Impossible to update my credit card information

  Recently, I had get a new credit card number because I had to cancel mine.  However, when I tried to update the credit card information, a strange thing happened.  When I clicked on the "Save" button, nothing happened.  He would not even update the credit card.  I don't understand why this is happening.  I don't want to lose my access to this program I like the software available to me, but if I do not change my credit card, I can't use it.  What should I do if the Save button is not working?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I can't change my credit card information. When I try to make these I got a message that I can not do this activity now

  I can't change my credit card information. When I try to make these I got a message that I can not do this activity now

  Hello

  If you are not able to update CC details you can contact Adobe customer support contact customer service

  Make sure that you are connected using your Adobe ID.

• I have no way to update my credit card information

  So I was in the hospital and I just.   During my stay, I got a new card of credit due to fraudulent activities happens with my bank account.  When I got home my computer has the notification that I needed to make a payment that does not complete the payment process.  So I went to click on my application Adobe Creative cloud on my desktop and its completely gone.  Don't know if it's by design, but its not on even though my Adobe Lightroom and Photoshop and other stuff are all still on my computer.  The message said: I left 12 days.  I went online Adobe and connected to my account and it's completely against intuitive.  I click on manage and it still takes me to another site.  There is no region or a place to click for everything just to update my credit card information at all.  Just need me a customer care page which leads me to these discussion forums.  It is terrible by the way Adobe customer service.  I had a trial version free but also flat bought apps with my free trial and paid a monthly amount with tax $10.81

  So where is the zone on my account here, where I can update my credit card information?  You don't want me to continue my subscription right?  So why make it so difficult for you customer to do?

  Hello

  With the email address used to purchase the software and update the credit card information, please disconnect and connect on Adobe.com.

  See help here - manage your creative cloud membership

  ^ Ani

• Impossible to update the credit card information, finally try

  Hi, I tried several times to update my credit card information to get my fitness plan motion.

  He never accepts my visa card and I can't soon to use Photoshop.

  In two days my plan will turn off and I need to work.

  This will be the date for me to find an alternative solution

  I hope that someone at Adobe will make my problem seriously, as I have already written to support and never got a reply.

  Guillaume

  Hello

  Please reach out to support call/chat for the update request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Update credit card for renewal information

  Message "my auto - renew the past just date 081814 and exceeded my credit card and I just fixed it today." Who should I notify to charge my credit card, since the auto renewal date past? »

  Hi Michael,

  I just took a glance at your account and see that the renewal has been processed 18. Looks like you're all set until next August.

  However, you can update your credit card information by connecting to www.adobe.com, clicking on my product Plans &, then clicking on manage Plan next to your subscription.

  Best,

  Sara

• How can I delete my credit card information in my iCloud?

  is - anyone no how to remove iCloud credit card information, I tried everything and it won't let me download apps free help

  This might help-> why I can't select None when I change my Apple ID payment information?-Apple Support

• Credit card information can be saved to the iPhone without any application

  Credit card information can be saved to the iPhone without any application

  To back up the data on an iOS device, the data must be connected to an application. You can put your credit card info in the Notes. You can put it in the field notes in a contact entry. Mind you, I do not recommend one of these unless you have an access code on your phone.

  Perhaps if you explained exactly what you're trying to do, somebody can formulate a sensible response.