Cannot access my Windows 7 laptop

Hello.

I'm using the correct password, but it won't let me access my laptop Fujitsu Windows 7.
I used this password for centuries and it is certainly true.
After trying to access several times on many occasions, sometimes after so many
time Windows seems to open upwards, but then it goes back to bad user name or
password.
I'm new to computers and know virtually nothing. It's driving me crazy. As I said
I used this password for centuries without previous problem with the password. The
username is correct and I am the only user of the laptop. I even tried the recovery disk
I had with the laptop but in vain. Ive no password reset disk.
Can someone help, I'm getting pretty desperate. The laptop has the chance if it is a year old.
Its a laptop Fujitsu Lifebook AH532.
Many thanks to anyone who is trying to help me. I looked on my mobile solutions
but they all look too complicated to me, and you seem to need to have the use of
another computer.
Kind regards
The Dalziel.         02/11/14

Hello,

Welcome to the Microsoft Community Forum.

I understand that you are not able to connect to the user account. Please, I beg you, don't worry I'll try my best to resolve the issue.

However I would need some information to help you best.

1. What is the exact error message that you found when you access the user account?

2. are you able to login in safe mode?

3. you remember changes to the system before this problem?

I suggest you follow the steps mentioned below in the Microsoft article:

How to use system restore to log on Windows 7 or Windows Vista when you lose access to an account

http://support.Microsoft.com/kb/940765/en-AU

Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

See also:

Microsoft's strategy concerning lost or forgotten passwords

http://support.Microsoft.com/kb/189126/en-us

Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

Thank you

Tags: Windows

Similar Questions

  • Cannot access my Windows Live Mail. Gives me the message "one of the installation files seems to be corrupted. Error: 0 x 80070002.

    Cannot access my Windows Live Mail. Gives me the message "one of the installation files seems to be corrupted. Error: 0 x 80070002. Source: WaitForCatalogue.

    original title: error 8 x 0070002

    Windows Live Mail Forum
    http://windowslivehelp.com/forums.aspx?ProductID=15

  • Cannot access the windows installer

    try to install itunes and other windows updates and I get error 643 on updates and cannot access the windows with itunes installation programs.  Is there something blocking these files that they do not work

    try to install itunes and other windows updates and I get error 643 on updates and cannot access the windows with itunes installation programs.  Is there something blocking these files that they do not work

    RE: Windows updates :
    You should be psoting in section updates from Windows:
    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    Here's the tutorial for number 643.
    Have a look while you wait for answers from the section updates to Windows.

    Windows Update error 80070643
    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80070643

    Re: Itunes
    You wrote. .. Cannot access windows with itunes installation programs.
    The Windows Installer Service could not be accessed
    http://www.Winhelponline.com/blog/Vista-the-Windows-Installer-service-could-not-be-accessed/

    Questions about Apple products will be better displayed on the Apple forums.
    It is where are the experts itunes and quicktime.
    Apple Discussion: Category: itunes
    http://discussions.Apple.com/category.jspa?categoryID=149

    Discussion of Apple - installation abd update itunes for Windows
    http://discussions.Apple.com/forum.jspa?forumid=792

    Problem installing itunes or quicktime for Windows
    http://support.Apple.com/kb/HT1926

    Uninstall and reinstall itunes and quicktime
    http://support.Apple.com/kb/HT1923

    For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • Cannot access the windows service install

    Initial Setup error title: windows
    I'm unable to download the latest version of java as well as the updates of windows and the reason given was that "cannot access the windows service install" Pls advise

    Hello

    What happens when you try to perform windows updates?

    Check the status of the Windows Installer service and make sure that it is started

    Method 1:
    Start the Windows Installer service
    a. Click Start, type Services.msc and press {ENTER}
    b. double-click Windows Installer
    c. the value of the Windows Installer Manual startup type
    d. Click Start to start the service. Note the error message, if any.
    e. click OK.

    Unregister and register the Windows Setup program again
    Method 2:

    Unsubscribe and re - register the Windows Installer to do this follow the steps below.

    a. Click Start, click Run, type MSIEXEC /Unregister. and then click OK. Even if you do it right, it may seem that nothing is happening.
    b. Click Start, click Run, type MSIEXEC/REGSERVER and then click OK. Even if you do it right, it may seem that nothing happens, or you can briefly see an hourglass. After you run this command, the operation is complete.
    c. try your application based on Windows Installer again.

    Method 3:
    You can follow the steps in knowledge base article and check:
    Problems installing and uninstalling programs on Windows computers
    http://support.Microsoft.com/kb/2438651

  • System cannot access the windows installer (error 641)

    original title: System cannot access the windows installer

    Have free AVG and cannot uninstall it or install the Windows updates. message is "cannot access the Windows install. Get error 641 on windows. Vista home premium 32-bit operating system. Recently downloaded IOLO System Mechanic recommended by DELL. problem seems to be since then but do not respond IOLO

    Download a FREE program called Revo Uninstaller

    http://www.revouninstaller.com/revo_uninstaller_free_download.html>. It allows to uninstall any program completely, including the files of monitoring programs. works very well, that you should have no problem more reinstall after uninstall this program.

    Just don't allow the computer to restart if the part of Revo Uninstaller asks you if you want to restart now or later. Select afterwards and let Revo finish an orphan looking for registry entries. Reboot after Revo ends.

    TIP: If you still think again your registry database must be cleaned, repaired, amplified, to the point, healed, twisted, fixed, enlarged, "swept" or optimized (it isn't), readhttp://aumha.net/viewtopic.php?t=28099 and draw your own conclusions. See alsohttp://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

    The Mechanic.and of dumping life system you will be happy.

    UTC/GMT is 09:11 Sunday, May 20, 2012

  • Cannot access my Windows Calendar

    Cannot access my windows calendar... Calendar is disable. How and why... to access the back my windows calendar

    Cannot access my windows calendar... Calendar is disable. How and why... to access the back my windows calendar

    Use this tutorial. http://www.Vistax64.com/tutorials/187956-Windows-Calendar-enable-disable.html
    Depending on the version of Vista you have, choose the right method.

    t-4-2

  • Dell has developed a passwoord and cannot access the Windows XP system on a network share in Windows 7.

    Original title: network router, XP computer and Windows 7 laptop computer dilemma.

    My system XP computer is part of a network using a router. I also have a laptop Windows 7, using the same network. Reference Dell set up a password so that the network is not accessible without password, reducing the risk of piracy. Now, I can not in the XP system because of the defined password.  How to reset or enter the password on the XP computer?

    Hi Scottid2,

    1. do you receive error messages when you access the Windows XP system?

    2. What is the password being set by Dell?

    You can check in the Windows 7 system if the password protected sharing is enabled. When protected by password sharing is enabled, people using other computers on your network cannot access your shared folders or printers unless they have a user account on your computer.

    You can turn off password protected sharing and check if it helps.

    For more information, see the articles:

    Why can't I connect to other computers?

    Networking of computers running different versions of Windows

    As the password is set by Dell, you can also consult with support of Dell for the same thing:

    Dell support

  • Cannot access the windows of links in Outlook Express e-mails

    Cannot access windows from links in emails outlook express, I use windows xp. THAT IS TO SAY 8

    Original title: outlook express

    Make sure that IE is the default browser, not opera, at least for now.

    1 start | Settings | Control Panel | Add/Remove programs. Set Program Access and Defaults: Click on the arrows pointing down to the right of the CUSTOM (important!) configuration | Browser: select Internet Explorer here (do not use my current browser or Opera).

    Illustration: http://www.winsupersite.com/images/reviews/xp_sp1_beta_03.gif

    2. check your settings here: IE tools | Internet Options | Programs | Default web browser.

    3 test cycle.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • When install or remove a product, get error cannot access the windows installer

    Whenever I'm installing an update or remove a product, I get the message "Cannot access Windows Installer"

    Hello

    ·        What are the programs you are trying to install on the system and updates?

    ·        Have you managed to install the updates before on the system without any problems before?

    ·        Remember to make any change to the system?

    I suggest you follow the steps mentioned below.

    Method 1:

    I suggest you to check in services if the service Windows install is set to automatic. Follow the steps mentioned below.

    a. Click Start--> Run--> "services.msc" [press on enter]

    b. scroll down and find "Windows Installer".

    c. right-click on it and choose "Properties".

    d. on the properties page, verify that the "Startup type" is set to 'Automatic'

    e. confirm the "Service status" is "started."

    f. click "OK".

    Method 2:

    I suggest you unregister re-register Windows install and check if it helps. Follow the steps mentioned in the article below.

    Error message "Could access the Windows Installer Service" when you install the application

    http://support.Microsoft.com/kb/319624

    Method 3:

    I suggest you to reset the windows update components and check. Follow the steps mentioned in the article below.

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    Method 4:

    I suggest you to download and install Windows install from the link below and check.

    Windows install 4.5 Redistributable

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    I suggest you follow the steps mentioned in the articles given below for further assistance.

    Error message "Could access the Windows Installer Service" when you install the application

    http://support.Microsoft.com/kb/319624

    How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

    http://support.Microsoft.com/kb/2438651

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • Error 1719. cannot access the windows installer

    Hi, try to install game and get the 1719 message cannot access also same message from windows install when I try to download quicktime, my vista operating system 32-bit service pack 2, where I can get a download of windows install for my system or solve this problem.

    Hello

    You did changes to the computer?

    Method 1: Run the fixit for problems installing

    See the site mentioned below

    http://support.microsoft.com/mats/Program_Install_and_Uninstall.

    Once the fixit is installed, restart the computer and check with the question.

    Method 2: The empty user and system 'temp' folders

    a. Click Start, type %systemdrive%\temp and press ENTER. Select all and empty this folder

    b. Click Start, type %systemdrive%\Documents and Settings\%username%\Local Settings\Temp and press ENTER. Select all and empty this folder, too.

    (some files may not be deleted you can ignore them.)

  • Cannot access the Windows Update Site

    Search engine links redirect us to different sites, not associated.  I get an error message - the connection was reset - when I try to access MS Windows security updates.  I do not know how to find the problem, when I can't access resources Ms.

    You can try:

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    If not post back with more information, like what Windows operating system you use including Service Pack level, what security software you use and error messages that are related to the update that is causing problems.

    Thank you.

    TaurArian [MVP] 2005-2011 - Update Services

  • I cannot access internet Windows XP.

    Hello

    My name is Tommy and I need help. My desktop computer shows that it is connected to the internet, but when I try to use any application that requires the internet (IE, firefox, chrome, League of legends, etc..) I get a 'connection error' / Web page isn't reachable. Internet works on my parents and my sisters computer, so I don't think it's a problem with the router (even if they're using wifi). My firewall will not turn on either. I tried a reset winsock, but to no avail.  I ran a few antivirus scans and eventually find a sitting trojan.muldrop in my System Volume Information folder, and I deleted it with by Dr.Web CureIt. After the removal of the virus, my computer will still not access the internet, and I can't turn on my firewall. Please help if possible!
    Thank you!

    Original title: my computer says it is connected but cannot access the internet.

    Hi Tommy,.

     

    Please contact the Microsoft Community.

     

    I would have you look at the article-

    How can I reset the default Hosts file?

    http://support.Microsoft.com/kb/972034

    Do get back to us and let us know. We will be happy to help you.

    Thank you.

  • Cannot access the Windows Firewall

    The thing is I did an ad hoc network with my dads laptop computer and it seems that I have to use Windows Firewall to enable ICS but every time I click on "change firewall settings a dialog box saying: Windows Firewall settings cannot be displayed because the associated service is not running." You want to start Windows Firewall/Internet Connection Sharing (ICS)?
    Yes/No

    After I clicked on yes I get another dialog box saying: due to a problem not identified, Windows cannot display Windows Firewall settings.
    Ok

    I have no idea on what to do. Can anyone help?

    Hi Mawuko wassel,

    ·         Do you have any other firewall software or security running on the computer?

    ·         Did you do changes on the computer before the show?

    You can reset the firewall and then search for the question.

    a. click Start, click run, type cmdand then click OK.

    b. at the command prompt, type the following command and press ENTER:

    Rundll32 setupapi, InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf

    c. restart Windows,

    d. click Start, click run, type cmdand then click OK.

    e. at the command prompt, type the following command and press ENTER:

    Netsh firewall reset

    f. click Start, click run, type firewall.cpland then press ENTER. In the Windows Firewall dialog box, click on (recommended), and then click OK.

    You can also view the article in the knowledge base Microsoft for more information:

     

    Could not start the Windows Firewall service in Windows XP SP2:

    http://support.Microsoft.com/kb/920074

     

    Hope this information helps.

  • Cannot access the Windows Vista operating system

    I read many entries of Vista users have the same problems of power outage, my laptop Dell just meeting after an update from Ms.  I can't access my operating system Vista same not the log in page after many attempts to solve the problem, starting with all the pre boot options on the f12, f2, f8 recovery CD! No go on all suggested corrections.  MS did NOT address this issue properly given what I've read.  MS is directly responsible for this problem and I ask a fix or a solution with no cost to me.  It wouldn't surprise me to learn that it is an intentional malicious attack by MS and or its subsidiaries.  I want some solutions and the solutions to this problem of power outage.   My computer hardware and memory passed check system tests.  I expect a response soon from MS, you have my email address.

    Original title: Vista is DEAD

    I read many entries of Vista users have the same problems of power outage, my laptop Dell just meeting after an update from Ms.  I can't access my operating system Vista same not the log in page after many attempts to solve the problem, starting with all the pre boot options on the f12, f2, f8 recovery CD! No go on all suggested corrections.  MS did NOT address this issue properly given what I've read.  MS is directly responsible for this problem and I ask a fix or a solution free of charge I. It wouldn't surprise me to learn that it is an intentional malicious attack by MS and or its affiliates.  I want some solutions and the solutions to this problem of power outage.   My computer hardware and memory passed check system tests.  I expect a response soon from MS, you have my email address.

    Hello

    It is a community facility by Microsoft, but we're especially of volunteers helping posters for free, so there is no use demand anything from us.

    And Microsoft does not intentionally try and destroy their own business by doing what you claim they do

    We can try and help you with your problem, but if you have a complaint against Microsoft, you will have to contact Microsoft directly.

    _________________________________

    Information about updates:

    "Sometimes Microsoft offers updates for the 3rd party hardware: graphics, network cards, etc..

    You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

    But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.

    You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

    'Remove an update'

    http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

    When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again

    "How to hide or show an update of Windows Vista"

    http://www.Vistax64.com/tutorials/72491-Windows-Update.html

    "How to hide or restore the updates of Windows hidden in Windows 7 and Windows 8"

    http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html

    _____________________________________________

    Here's how to chanage update settings, if you think it is necessary to:

    "Understanding Windows Update and Extras in Windows Vista and Windows 7.

    http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

    Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

    Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

    Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

    But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the performance and security of your system"

    ________________________________

    Startup Repair:

    You can do a startup repair and / or a system restore using a DVD of Vista from Microsoft

    Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

    Here is the guide to repair Options using a Vista DVD from Microsoft.

    If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

    http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

    Table of contents

    1. Overview of Windows Vista repair options
    2. How to perform an automatic repair of Windows Vista using Startup Repair
    3. Advanced Tools Overview
    4. Conclusion

    If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

    Unfortunately, you have to buy it.

    Here is a link to it:

    http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

    ________________________________

    Dell-information:

    Here are the options of relocation:

    How ro reinstall from the Dell recovery partition:

    http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=BSD&docid=DSN_336966

    Reinstalling the printer Dell supplied disk:

    http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=DHS&docid=DSN_339949

    And I hope that these links should provide an explanation for all of your problems:

    Reference Dell troubleshooting with startup problems:

    http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=DHS&docid=DSN_343119

    Run the built-in diagnostic software:

    http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=BSD&docid=266787

    And if this does not resolve your problem, please contact Dell:

    http://www.Dell.com/support/contents/us/en/19/category/contact-information

    Or you could ask their Support Forums:

    http://en.community.Dell.com/support-forums/default.aspx

    See you soon.

  • Cannot access the Windows Update site and install updates

    Original title: 2 problems 1 when he goes to win the update, I get, can not display the page. 2 if I'm going in a different direction and I get search updates, scanning (encountered a problem can not display the page) comes up and on the opportunity of the page crashes.

    I did fix it, I disabled all firewall internet security and and also listed win update to a trusted site.

    Hi trski,

    I recommend you to check for possible malware program.

    1 restart the computer using safe mode with networking. If you have a Type of Internet connection wireless, have a wired internet connection. To restart in Mode safe mode with networking:
    a. press the restart.
    (b) at the moment you press the restart button, keep tapping F8 until that Advanced Boot Options appears.
    c. Select Mode safe mode with networking
    2. open the Web browser to explore and go to http://safety.live.com.
    3 scan the OneCare Safety Scanner full Service.
    4. take note of the items that are detected, but cannot be deleted, as appropriate. Get back to me with the names of the infections that cannot be removed, if necessary.
    5. after removing the infection (if any), start in Normal Mode by restarting just the normal computer like you do it.

    Run Windows Update again, and get back to us with your findings.

    If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Maybe you are looking for

  • LabView 8.6 TortoiseSVN PushOk does not work

    Hello I use LV and PushOk since a while and everything was fine. Now, I've updated to 8,6 and CSC no longer works. The use of TortoiseSVN everythink works. Status in LV is updated if I use TortoiseSVN at the checkout a file. I get the following error

  • Windows crashes when any USB device is connected

    Hello I have a laptop Dell Latitude D505 with Windows XP. Recently, whenever I plugged in a USB device, Windows would freeze and I have to hold the power button down to turn it off.  Since then, I tried to replace the RAM, re - install Windows on a n

  • BB10 - Transparent TileList?

    Hello I tried to use TileList for positioning of the images, but cannot make it transparent... Which means, I can add items to a TileList component and display the images necessary to CellRenderer, but all images (slides) are places on black opacue..

  • Windows 7 missing emc14.dll

    I encounter the same problem (missing EMC14.dll) with another audio application AVS4YOU Audio Editor.  Where the file can be downloaded?  Al Griffin

  • Creating cloud app missing after update CC

    I received a message stating that a creative cloud update is available. I clicked to update. Now the CC app is absent and has can not access my other applications.I use win 10.