Windows crashes when any USB device is connected

Hello

I have a laptop Dell Latitude D505 with Windows XP. Recently, whenever I plugged in a USB device, Windows would freeze and I have to hold the power button down to turn it off.  Since then, I tried to replace the RAM, re - install Windows on a new HARD drive and taking the other components (Wi - Fi, CD). I still don't understand why it freezes. Any ideas?
Thank you very much!

Hello

1. don't you make changes to your computer, after which the issue started?
2. have you tried to connect USB devices to a different USB port? If so, they work on other ports?
3. have you tested the USB devices on another computer?

Uninstall and reinstall the usb host controller driver and check if the problem persists.

http://support.Microsoft.com/kb/283658

I would recommend that you update your BIOS and drivers from the chipset and check if the problem persists.

WARNING OF THE BIOS:
Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Tags: Windows

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