Cannot access on the Board of the company; access denied and already accepted invitation messages

Received an invitation for Enterprise Dashboard. He accepted and following the procedures outlined. Now, I get "access denied" errors Read the other discussions in the forum about it but can't find a solution. When I try to accept the invitation again, its said to another user agreed. Any ideas on how I can fix this and connect to Enterprise Dashboard? Thank you in advance. (Federal official stuck using the Explorer 11)

Looks that you have been invited as an end user rather than as an admin, in which case you don't need to log on the dashboard (this is only for admins). To use the right software connect when prompted.

Tags: Adobe

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