Cannot access the printer control panel application downloads
My printer is connected to my network hub, eprint is activated and I can email print my eprint service that prints
However, when I try to connect to the application, all I can get is quick forms. I get 1 error server - there was a problem connecting to the server
Please can someone help?
Hello
First try clicking the printer icon, select Preferences, then select define a country / region.
Ensure that the correct area is selected, and then try again.
If the same persists try restarting your router and the hub by unplugging its power for a while. Once the devices are completely upward and you are capable of internet connecct again restart the printer and try again.
If the same dtill persists try to define a DNS address manually:
Open the amd configuration Menu and select Menu wireless.
Press Setup display network and locate IP address.
Type the IP address in your web browsing and select network.
Select IPv4 and a manual DNS.
Set the primary DNS as 8.8.8.8
and the secondary as 8.8.4.4
If you don't see such an IPv4 option select the submenu of networking, and IP address.
I guess that those who must resolve this, if not I suggest turning off and reset services web, but you will lose your current addtess ePrint and will have to choose a new instead.
To do so go to configuration > Web Services and select Remove Web Services.
Then, reopen the meu to Web Services and follow the steps to reactivate the service.
Using the printed sheet, add the Code to request provided to the HP ePrint or on the connected HP site and select a new address for your printer.
Hope that helps getting the problem solved.
Shlomi
Tags: HP Printers
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