Cannot align

HP Deskjet 2050 J510a series, when I open my HP printer software (click on the desktop icon) I no longer get the options to align the cartridges, etc. All I get is a page of configuration with 3 options for: see Whats Printing, use preferences and Cutomise your printer.

How can I align the cartridges etc.?

Hi @Bruze ,

I see that you have more option of the wizard of the printer to align the cartridges. I can help you with this.

It seems that the software is corrupt. I will give you with the steps to uninstall and reinstall the printer software.

Unplug the USB cable.

Go to start, Control Panel, devices and printers or printers and faxes, highlight any icon in this window.
Click on file, print server properties, click the driver tab and delete the printer. Then in the window of the printer, do a right click and delete the printer icon.

Uninstalling the printer software.

HP Deskjet 2050 all-in-One printer - J510a drivers.

Test the printer and try to use the printer wizard now to align the cartridges.

If you need help, let me know.

Have a great day!
Thank you.

Tags: HP Printers

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